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Salt & Straw

Shift Lead - Little Italy

Salt & Straw, San Diego, California, United States, 92189


Job Details

Job Location : Little Italy - San Diego, CA

Position Type : Part Time

Education Level : None

Salary Range : $17.69 - $17.69 Hourly

Travel Percentage : None

Job Shift : Any

Job Category : Retail

Description

Who We Are

Shift Lead Little Italy - $17.69 + $9.83 average tips per hour!

From our humble beginnings to becoming a beloved spot in our community, our story is one of innovation, community, and the pursuit of the perfect scoop. Each flavor tells a story, and every cup holds more than just ice cream—it holds memories, smiles, and moments of pure joy. Our mission is to reinvent the ice cream experience for the world with unexpected discovery and moments of full-faced attention.

Position Summary/Objective Of Job:

The Shift Lead position is responsible for supporting shop leadership by running the floor, leading the Scoopers and monitoring daily operations within the shop. They ensure completion of daily shop tasks and responsibilities. This role largely runs the FOH, allowing other leaders to complete additional operational tasks in the BOH. Ensures the daily / hourly checklists of the shop are completed, allowing the AGM and GM to focus on additional operational necessities of the shop. Shift Leads contribute by keeping everyone on track and leading by example. They give helpful tips to new Team Members, correct any errors made by a Scooper, and lend a helping hand anywhere that is needed.

Qualifications

Qualities We Cherish

We're looking for individuals who share our passion for excellence, creativity, and a positive attitude. Your unique talents are the secret ingredients we need.

Working & Team Environment

Our team thrives in a supportive, dynamic environment where creativity and collaboration are encouraged. We believe in making work enjoyable and fulfilling. Join a space where everyone counts, and every role matters. Together, we create an atmosphere that's as warm and welcoming as our shops.

Benefits & Perks

Everyday Pay: Optional access to earned wages when you need them, ensuring greater flexibility and peace of mind between paychecks.Big Tips: Remarkably high average hourly tips!401(k): Part-time Team Members with Salt & Straw have access to 401(k) benefits through Principal after completing three months of service.Sick Time: Team Members accrue 1 hour of Sick Time for every 30 hours worked.Paid Parental: 12 weeks of paid parental leave at 70% of their salary or hourly rate for eligible Team Members.Mental Health Support Program: Free, on-demand access to a licensed mental health professional.Flexible work hours: We offer flexible work hours to support our workforce and promote work-life balance.Inclusive Culture: A culture of inclusivity where individuals are treated with dignity and respect.Team Member Discount: Unlock exclusive savings with our 30% Team Member discount.Qualifications:

Food handlers card required within 30 days of start of employment.1-3 years work experience.Food industry or customer service experience preferred.Must be able to work 1 weekend day every week, and at least 3 shifts a week.Available to work at least one closing shift a week with the potential to work as late as 1am.Available to work holidays.Must be 18 years or older.Knowledge And Critical Skills:

Ability to identify issues and proactively resolve them.Excellent communication skills.Must be able to train new Team Members with patience and kindness.Ability to work in a fast-paced environment.Good spatial awareness is important due to the constrained space behind the counter.Physical Demands:

Walking 50%Standing 45%Sitting 5%Lifting up to 30lbs occasionally.Work Environment:

Walk-in freezer 5% freezer that can be 0 degrees inside.Noise-level in the shop can be loud.Food Allergy Warning

Please be aware that this position involves working in an environment where common food allergens may be present.

Equal Opportunity

Salt & Straw offers support for those who need assistance with our online application process. Salt & Straw is proud to be an equal-opportunity employer of all qualified individuals. We will consider all people - BIPOC, women, veterans and individuals with disabilities.

We can’t wait to meet you!

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