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ManpowerGroup

Intune Specialist

ManpowerGroup, Boston, Massachusetts, us, 02298


Experis is an industry-leading technology recruitment and project services firm, driven by data and enabled by global reach. We can connect you to an individual with a specific skill set, manage capacity across a team, or provide in-house expertise to deliver your project. Experis has an immediate need for an

INTUNE SPECIALIST

to support our state government client

ONSITE

reporting to Boston, MA 02108.ROLE: INTUNE SPECIALIST

INDUSTRY:

State GovernmentLOCATION:

ONSITE reporting to Boston, MA 02108INTERVIEW:

pre-qualifying MS TEAMS conversationResponsibilities

User Support:

Provide first-level support to end-users encountering problems with Intune devices, applications, and policies.Endpoint Enrollment:

Assist with the enrollment of new devices into Intune, ensuring they are configured correctly for company use.Application Management:

Help users with installing, updating, and troubleshooting applications deployed through Intune.Security Policies:

Assist in implementing and troubleshooting security policies, including conditional access and compliance settings.Profile Configuration:

Aid in setting up user profiles, email accounts, and device settings in compliance with organizational requirements.Remote Troubleshooting:

Provide remote assistance to resolve technical issues on Intune-managed devices.Documentation:

Maintain detailed records of support interactions, resolutions, and common issues to create a knowledge base.User Training:

Educate end-users on best practices for using Intune-managed endpoints and applications.Collaboration:

Collaborate with Tier 3 support team for complex issues that require escalation.The Company is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law.

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