Ross Stores, Inc.
Store Manager
Ross Stores, Inc., Santa Rosa, California, us, 95402
Ross Stores, Inc. Store Manager Santa Rosa, California Apply Now
Our values start with our people, join a team that values you!We are the nation’s largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings.GENERAL PURPOSE:Responsible for all aspects of the Stores' operations. Leads the entire operation of the Store to ensure that Company standards and best practices are consistently met. Staffs, trains and develops leadership team to deliver the desired sales and profit results, while maintaining a friendly, easy to shop environment.ESSENTIAL FUNCTIONS:General Operating Requirements:
Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.Analyzes Store reports to evaluate controllable expenses and overall Store performance.Addresses any variance to Company standards with appropriate action plan, partnering with the District Manager as needed.Ensures proper scheduling of Associates to meet business objectives.Responsible for payroll administration including daily punch edits, Associate scheduling compliance, and Payroll reporting as needed.
Organizational Development:
Recruits, hires, trains and develops Assistant Managers, Area Supervisors and non-exempt Associates.Responsible for addressing personnel and performance issues including coaching, verbal and written warnings, and progressive discipline.Ensures compliance with Ross personnel policies and procedures.
Expense Control:
Leads all expenditures to be within budget.Controls payroll hours to plan, as the primary controllable expense.
Maintaining a Safe & Secure Environment:
Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.
Customer Service:
Treats all Customers, Associates, and other leaders with respect.Demonstrates courtesy, friendliness, and professionalism at all times.
Personal and Store Brand:
Leads all Store Associates in, and models, a professional appearance, in accordance with the Company Dress Code.Manages Store to ensure a clean, neat, easy to shop environment.
Merchandise Processing and In-Store Marketing:
Ensures recovery, sizing and markdowns are completed to Company standards.Responsible for training Associates on Loss Prevention programs to achieve Store shortage goals.
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:Five or more years of Store management experience in a retail environment.Must maintain a high level of Customer service.Ability to train, coach and develop Associates at all levels.Fluency in English.PHYSICAL REQUIREMENTS/ADA:Ability to use all Store equipment, including PDTs, registers and PC as required.Ability to spend up to 100% of working time standing, walking, and moving around the Store.SUPERVISORY RESPONSIBILITIES:Direct supervision of Assistant Store Manager, Area Supervisors and all Retail Associates.COMPENSATION AND BENEFITS:The base salary range for this role is $69,004 - $107,818. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location.
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Our values start with our people, join a team that values you!We are the nation’s largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings.GENERAL PURPOSE:Responsible for all aspects of the Stores' operations. Leads the entire operation of the Store to ensure that Company standards and best practices are consistently met. Staffs, trains and develops leadership team to deliver the desired sales and profit results, while maintaining a friendly, easy to shop environment.ESSENTIAL FUNCTIONS:General Operating Requirements:
Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.Analyzes Store reports to evaluate controllable expenses and overall Store performance.Addresses any variance to Company standards with appropriate action plan, partnering with the District Manager as needed.Ensures proper scheduling of Associates to meet business objectives.Responsible for payroll administration including daily punch edits, Associate scheduling compliance, and Payroll reporting as needed.
Organizational Development:
Recruits, hires, trains and develops Assistant Managers, Area Supervisors and non-exempt Associates.Responsible for addressing personnel and performance issues including coaching, verbal and written warnings, and progressive discipline.Ensures compliance with Ross personnel policies and procedures.
Expense Control:
Leads all expenditures to be within budget.Controls payroll hours to plan, as the primary controllable expense.
Maintaining a Safe & Secure Environment:
Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.
Customer Service:
Treats all Customers, Associates, and other leaders with respect.Demonstrates courtesy, friendliness, and professionalism at all times.
Personal and Store Brand:
Leads all Store Associates in, and models, a professional appearance, in accordance with the Company Dress Code.Manages Store to ensure a clean, neat, easy to shop environment.
Merchandise Processing and In-Store Marketing:
Ensures recovery, sizing and markdowns are completed to Company standards.Responsible for training Associates on Loss Prevention programs to achieve Store shortage goals.
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:Five or more years of Store management experience in a retail environment.Must maintain a high level of Customer service.Ability to train, coach and develop Associates at all levels.Fluency in English.PHYSICAL REQUIREMENTS/ADA:Ability to use all Store equipment, including PDTs, registers and PC as required.Ability to spend up to 100% of working time standing, walking, and moving around the Store.SUPERVISORY RESPONSIBILITIES:Direct supervision of Assistant Store Manager, Area Supervisors and all Retail Associates.COMPENSATION AND BENEFITS:The base salary range for this role is $69,004 - $107,818. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location.
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