St. Xavier University
Associate Director of Student Accounts
St. Xavier University, Chicago, Illinois, United States, 60290
Summary
The Associate Director of Student Accounts is responsible for the oversight of student account activities, including billing, refunding and cashiering, while ensuring compliance with applicable policies, procedures, and regulations. Maintains calendar and website content. Assists with reporting requirements to external agencies. Supports the Director in the overall operational functions of the Student Accounts office.
Essential Duties & Responsibilities
Supervise Student Accounts staff
Assist in the development and communication to students
Assist in the testing of new applications and modifying existing processes as needed.
Analyze past due accounts and payment plan accounts
Manage Perkins loan repayment with UAS and Perkins assignments
Calculate refunds owed to students in accordance with the U.S. Department of Education's regulations and submit voucher for refunds for timely payment.
Assist students and parents with difficult accounts that require special circumstances
Prepare Monthly AR aging report.
Maintain accurate and thorough file documentation; ensure accuracy of database and account restriction codes
Represent the Student Accounts office by serving on work groups and committees
Present Student Accounts policies at annual student orientations
Serve as the content manager for the office website and academic catalogs.
Process student tuition deposits
Model, support and facilitate quality customer service.
Assist in yearly 1098T reporting
Back up billing, posting financial aid, running daily reports
Assist with the annual audit
Stay up to date with US Dept of Education regulations and collections laws
Other duties as assigned
Work hours: 8:30 am – 4:30 pm Monday – Friday, with some weekends and evenings required.
Qualifications
Bachelor's degree required, preferably in a field related to Accounting or Business Administration.
2-3 years of relevant experience in higher education or billing/collections.
Good computer skills and advanced knowledge of Microsoft Office products, especially MS Excel preferred. Experience with Ellucian Colleague is a plus.
Must be a detail-oriented individual, with a high level of personal integrity and professionalism.
Excellent communication skills as the position requires interaction with faculty, staff, students, and parents.
The ability to handle confidential matters; confidentiality is a requirement.
Additional Expectations
We inspire success by working together to provide meaningful, personalized service in a spirit of excellence. SXU seeks candidates that deliver value-added services in a responsive, collaborative, effective, and respectful manner.
The University is committed to diversity and encourages applications from individuals with a wide variety of backgrounds and experiences. Saint Xavier University affirms its position as a Catholic institution, inspired by the heritage of the Sisters of Mercy, and asserts its rights to employ persons who subscribe to the mission, vision, and core values of the University.
Saint Xavier University is an Equal Opportunity Employer that makes all decisions regarding recruitment, hiring, promotions, and all other terms and conditions of employment without discrimination on the grounds of race, color, creed, sex, religion, national or ethnic origin, age, physical or mental disability, veteran status, or other factors protected by law. Hiring decisions will be based on the bona fide occupational qualifications of each applicant.
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The Associate Director of Student Accounts is responsible for the oversight of student account activities, including billing, refunding and cashiering, while ensuring compliance with applicable policies, procedures, and regulations. Maintains calendar and website content. Assists with reporting requirements to external agencies. Supports the Director in the overall operational functions of the Student Accounts office.
Essential Duties & Responsibilities
Supervise Student Accounts staff
Assist in the development and communication to students
Assist in the testing of new applications and modifying existing processes as needed.
Analyze past due accounts and payment plan accounts
Manage Perkins loan repayment with UAS and Perkins assignments
Calculate refunds owed to students in accordance with the U.S. Department of Education's regulations and submit voucher for refunds for timely payment.
Assist students and parents with difficult accounts that require special circumstances
Prepare Monthly AR aging report.
Maintain accurate and thorough file documentation; ensure accuracy of database and account restriction codes
Represent the Student Accounts office by serving on work groups and committees
Present Student Accounts policies at annual student orientations
Serve as the content manager for the office website and academic catalogs.
Process student tuition deposits
Model, support and facilitate quality customer service.
Assist in yearly 1098T reporting
Back up billing, posting financial aid, running daily reports
Assist with the annual audit
Stay up to date with US Dept of Education regulations and collections laws
Other duties as assigned
Work hours: 8:30 am – 4:30 pm Monday – Friday, with some weekends and evenings required.
Qualifications
Bachelor's degree required, preferably in a field related to Accounting or Business Administration.
2-3 years of relevant experience in higher education or billing/collections.
Good computer skills and advanced knowledge of Microsoft Office products, especially MS Excel preferred. Experience with Ellucian Colleague is a plus.
Must be a detail-oriented individual, with a high level of personal integrity and professionalism.
Excellent communication skills as the position requires interaction with faculty, staff, students, and parents.
The ability to handle confidential matters; confidentiality is a requirement.
Additional Expectations
We inspire success by working together to provide meaningful, personalized service in a spirit of excellence. SXU seeks candidates that deliver value-added services in a responsive, collaborative, effective, and respectful manner.
The University is committed to diversity and encourages applications from individuals with a wide variety of backgrounds and experiences. Saint Xavier University affirms its position as a Catholic institution, inspired by the heritage of the Sisters of Mercy, and asserts its rights to employ persons who subscribe to the mission, vision, and core values of the University.
Saint Xavier University is an Equal Opportunity Employer that makes all decisions regarding recruitment, hiring, promotions, and all other terms and conditions of employment without discrimination on the grounds of race, color, creed, sex, religion, national or ethnic origin, age, physical or mental disability, veteran status, or other factors protected by law. Hiring decisions will be based on the bona fide occupational qualifications of each applicant.
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