Concentra, Inc
Accounts Receivable Representative
Concentra, Inc, Atlanta, Georgia, United States, 30383
Accounts Receivable RepresentativeLocation:
US-GA-Atlanta
Job ID:
302981
Position Category:
Corporate - Central Billing Office
Position Type:
Full Time
OverviewAre you looking for a career that transcends the ordinary? At Concentra, we offer opportunities beyond patient care. As a valued member of our team, you'll be part of our efforts to provide exceptional service to our employer clients and exceptional care to their employees. Our values define our path forward - always working to ensure welcoming, respectful, and skillful care. Join Concentra, and see what makes us different and better.
Performs accounts receivable duties to ensure timely and accurate collection of payments, daily reconciliation of cash and accurate reporting of receivables in accordance with Concentra policies, practices and procedures.
Responsibilities
Resolves escalated problems via communications with various customers including employers, insurance companies, TPAs and labs.
Processes rebills and composes correspondence to customers.
Monitors and reviews account aging reports to ensure timely collection.
Reviews documents and reconciles discrepancies and makes needed adjustments.
Performs account payment reconciliations with incoming receipts.
Prepares and distributes periodic reports on A/R and past due accounts for management and clients.
Negotiates with clients' repayment terms on past due accounts.
Makes decisions on referring accounts for collection or writing off.
Trains new employees and assists peers.
Other duties as assigned. Duties, responsibilities and activities may change at any time with or without notice.
A/R Aging Report: Determines when adjustments are appropriate and necessary and applies.
Documentation: Interacts with clinics when necessary to resolve invoice charges or issues and secures supporting documentation.
Rebills: Monitors rebills for open balances and takes appropriate action.
Schedules and distributes work to meet deadlines and facilitate efficient workflows.
QualificationsEducation/credentials
High school diploma or GED equivalent.
Job-related experience
Customarily has at least three or more years of demonstrated collection experience (occupational health preferred).
Job-related skills/competencies
Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility.
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions.
Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism.
The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies.
Familiarity with Microsoft Excel, Outlook, Word experience required.
Ability to communicate effectively and professionally.
Excellent time management skills.
Ability to handle multiple tasks, projects, duties, and priorities, when assigned.
Additional Data
401(k) Retirement Plan with Employer Match.
Medical, Vision, Prescription, Telehealth, & Dental Plans.
Life & Disability Insurance.
Paid Time Off & Extended Illness Days Offered.
Colleague Referral Bonus Program.
Tuition Reimbursement.
Commuter Benefits.
Dependent Care Spending Account.
Employee Discounts.
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an Equal Opportunity Employer, including disability/veterans.
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US-GA-Atlanta
Job ID:
302981
Position Category:
Corporate - Central Billing Office
Position Type:
Full Time
OverviewAre you looking for a career that transcends the ordinary? At Concentra, we offer opportunities beyond patient care. As a valued member of our team, you'll be part of our efforts to provide exceptional service to our employer clients and exceptional care to their employees. Our values define our path forward - always working to ensure welcoming, respectful, and skillful care. Join Concentra, and see what makes us different and better.
Performs accounts receivable duties to ensure timely and accurate collection of payments, daily reconciliation of cash and accurate reporting of receivables in accordance with Concentra policies, practices and procedures.
Responsibilities
Resolves escalated problems via communications with various customers including employers, insurance companies, TPAs and labs.
Processes rebills and composes correspondence to customers.
Monitors and reviews account aging reports to ensure timely collection.
Reviews documents and reconciles discrepancies and makes needed adjustments.
Performs account payment reconciliations with incoming receipts.
Prepares and distributes periodic reports on A/R and past due accounts for management and clients.
Negotiates with clients' repayment terms on past due accounts.
Makes decisions on referring accounts for collection or writing off.
Trains new employees and assists peers.
Other duties as assigned. Duties, responsibilities and activities may change at any time with or without notice.
A/R Aging Report: Determines when adjustments are appropriate and necessary and applies.
Documentation: Interacts with clinics when necessary to resolve invoice charges or issues and secures supporting documentation.
Rebills: Monitors rebills for open balances and takes appropriate action.
Schedules and distributes work to meet deadlines and facilitate efficient workflows.
QualificationsEducation/credentials
High school diploma or GED equivalent.
Job-related experience
Customarily has at least three or more years of demonstrated collection experience (occupational health preferred).
Job-related skills/competencies
Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility.
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions.
Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism.
The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies.
Familiarity with Microsoft Excel, Outlook, Word experience required.
Ability to communicate effectively and professionally.
Excellent time management skills.
Ability to handle multiple tasks, projects, duties, and priorities, when assigned.
Additional Data
401(k) Retirement Plan with Employer Match.
Medical, Vision, Prescription, Telehealth, & Dental Plans.
Life & Disability Insurance.
Paid Time Off & Extended Illness Days Offered.
Colleague Referral Bonus Program.
Tuition Reimbursement.
Commuter Benefits.
Dependent Care Spending Account.
Employee Discounts.
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an Equal Opportunity Employer, including disability/veterans.
#J-18808-Ljbffr