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Student Union, Inc. of SJSU

Manager, Program and Events

Student Union, Inc. of SJSU, San Jose, California, United States, 95199


Position Type:

Full Time Staff

Date Posted:

8/2/2024

Location:

San Jose, CA

2024 - POSITION DESCRIPTIONJob Title:

Manager, Programs and Events

Department:

SU Programs and Events

Supervisor:

Executive Director

Location:

Student Union Administration

Classification Title:

Full-time

FLSA Status:

Exempt

Grade:

6

Compensation:

$70,125-$94,875

The Student Union, Inc. is a 501(c)(3) nonprofit auxiliary that manages and operates three major facilities at San José State University in downtown San José, California. These facilities include the Diaz Compean Student Union Building, the Provident Credit Union Event Center, and the Spartan Recreation and Aquatic Center. The Student Union, Inc. functions as part of the Student Affairs Division on campus, and is governed by a Board of Directors made up of a student majority, faculty, and administrators.

MissionThe Student Union, Inc. of San Jose State University supports the development, growth, and well-being of students and the campus community by providing diverse programs, desired services, and quality facilities to enhance the collegiate experience.

Job SummaryThe Manager of Programs and Events is responsible for planning, coordinating, and executing high-quality Student Union weekly programs and large-scale annual events. This position develops and sustains strong partnerships and collaboration with campus departments on shared programs, creates and manages the annual department budget, conducts program assessments, and manages risk and contract management for events, vendors, and promoters. The Manager will demonstrate an openness to connect with students and engage campus/community partners to support diverse, equitable, and inclusive student engagement opportunities. The position reports to, and receives general supervision and direction from the Director of the Events Center.

Essential Functions and Tasks

Direct department goals and objectives, facilitating innovation and change in new and existing programs to meet the needs of the Student Union mission, campus culture, and foster student engagement.

Plan and coordinate multiple and complex Student Union events and programs including comedy, annual SpartanFest and other concerts, performing arts, multicultural programs, movie nights, and other special events.

Develop and maintain the annual budget for the department, including preliminary event expense budget and end-of-event settlements.

Oversee the ongoing evaluation of all event programs, including completing participant evaluations, focus groups, informal discussions, and written program surveys for a learning outcome and value to the student or campus community.

Negotiate contracts on behalf of the Student Union, Inc. and ensure contracts and required insurance are executed with vendors, performers, and sponsors in accordance with Student Union and SJSU policies.

Train, supervise, and evaluate two full-time program and event Coordinators and SU event and information center student assistants, overseeing employee training, scheduling, payroll, and supervision of work performance.

Develop and sustain strategic partnerships and collaborations with other departments in the division, as well as academics, athletics, alumni and parent programs, and operations and planning (Greek Organizations, Associated Students, Residence Hall Council, and Student Involvement) to develop, plan, market, and produce a variety of events.

Serve on SJSU campus-wide committees and coordinate SU participation in campus-wide programs, including but not limited to Homecoming, Admitted Spartans Day, Orientation sessions, and Weeks of Welcome.

Work with the SUI Student Success and Assessment team to ensure learning outcomes are developed annually for the student staff and conduct program and event assessments to ensure department goals and objectives are met.

Collaborate with the Associate Executive Director on risk management and emergency procedures, safety practices, and risk management procedures, ensuring all activities are conducted in accordance with Student Union, SJSU, and CSU risk management policies for programs and events.

Work with the SUI Marketing department to support the promotion of programs and events through the SU Programs and Events website, digital platforms, social media, and flyers.

Perform additional duties as assigned.

Knowledge, Skills and Abilities (KSAs)

Demonstrated high level of confidence in making strategic decisions, good judgment, and innovative and creative problem-solving skills.

Strong organizational skills and ability to coordinate, organize, and prioritize projects with attention to detail.

Outstanding organization and communication in both written and verbal skills and the ability to work collaboratively and strategically with a broad spectrum of contributing groups and administrative units throughout campus.

Demonstrated experience in planning and effectively executing events.

Experience negotiating contracts and pricing with vendors.

Demonstrated supervisory or management experience including selecting, training, coordinating, evaluating, and supervising full-time and student employees with a commitment to professional and student development core competencies.

Ability to compile, prepare, and present department program assessment and annual reports to the SU Board of Directors.

Knowledge of safety procedures and protocols including risk management practices and procedures, and a comprehensive approach to program and event oversight.

Ability to work evening and weekend hours.

Willingness to support the Mission and Core Values of the Student Union corporation.

Experience in computer applications such as Google Suite (Gmail, Docs, Slides, Sheets, Forms, etc.) and Microsoft Office (Word, Excel, PowerPoint, etc.).

Physical Demands and Work Environment

The position works in a wide variety of environments including both a typical office as well as an outdoor and indoor facility program-oriented environment.

The physical demands of this position include sitting, walking, twisting, bending, climbing, pulling, pushing, squatting, crawling, kneeling, balancing, reaching, and coordination (eye, hand, foot).

Fall (Slip, Trip) conditions that may result in falls from height or traditional walking and playing surfaces.

Weather phenomena (Snow/Rain/Wind/Ice).

Lifting and carrying frequently 10-25 lbs, occasionally 26-50 lbs.

The position typically works a schedule based on business needs 9 a.m. - 5 p.m., Monday - Friday, but may require evenings and weekends as necessary.

Minimum Qualifications

Bachelor's degree and three years of professional experience in management personnel, weekly programs, and major special events on a college or university campus.

Current CPR/First Aid and AED certifications required or must be obtained within the first month of employment.

Preferred Qualifications

Master's degree and 3-5 years of experience in college union and/or activities and event planning.

Demonstrated experience within the university community, including student unions, student activities, and residence life, campus life.

Experience in a large, non-profit corporation.

Demonstrated ability to articulate the role campus life plays in recruitment, student success, retention, and graduation, and a commitment to college student development and student leadership.

Involvement in professional societies and organizations.

Equal Opportunity/Affirmative ActionThe Student Union of San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination based on race, color, religion, national origin, age, sex, marital status, pregnancy, disability, veteran’s status, or sexual orientation consistent with applicable federal and state laws. The Student Union and SJSU have a firm and unambiguous commitment to the active elimination of discrimination and the affirmative recruitment of a diverse, multi-racial community of students, faculty, and staff.

Background Check and FingerprintingStudent Union employees are required to undergo and complete a successful background check that includes verification of employment and education, as well as a check of criminal records for employment. Candidates for positions where the employee will come in regular contact with minors and cash management will be required to be fingerprinted.

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