Oracle Systems Manager II (Supply Chain)

NOTE:

This is a global remote position; CRS will only consider candidates who are based in countries where we have existing offices. CRS does not sponsor visas for telecommuting employees.About CRSCatholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion, or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance, and peacebuilding.Job SummaryCRS is modernizing our supply chain systems and processes to support the Agency's 2030 Strategy. CRS has almost completed the implementation of an Oracle Cloud Enterprise Resource Planning system, called "Insight" within the Agency, which encompasses Finance, Human Resources, and Supply Chain. The Global Supply Chain Management (GSCM) Department’s Systems and Performance (S&P) unit is responsible for leading building and executing the objectives that ensure success in these modernization efforts.The Supply Chain Systems Manager will be responsible for two main categories of work: 1) systems implementation, stabilization, and optimization; 2) corresponding business process optimization and end-user adoption and engagement. The ultimate goal of these responsibilities is to ensure that CRS has the right systems in place to achieve best-in-class supply chain, and we are using them to their maximum benefit. To succeed in these responsibilities, the SC Systems Manager must be a self-motivated and engaging individual who will use a mix of strategy development, project and change management, and business and technical expertise. S/he will be supported by five staff, 4 Business Process Owners, and a Knowledge Management and Learning Advisor. S/he also has dotted line management of the Regional Implementation Advisors across 7 regions. S/he will work collaboratively with the Master Data Manager and Integration and Performance Manager within the S&P Unit within the GSCM Department to drive home holistic solutions. S/he reports to the S&P Director.Job ResponsibilitiesSystems Implementation, Stabilization, and OptimizationImplement, stabilize and optimize all supply chain solutions identified in the GSCM strategy, such as Oracle Cloud, Oracle Fusion Analytics Warehouse, Vehicle Management Systems, offline and mobile solutions etc.Conclude global roll-out for supply chain modules in Insight (approximately 25 of 60 countries remain, expected to roll out in one remaining release).Be the expert point-of-contact within GSCM team for SCM systems.Work with Integration and Performance Manager to ensure integration of Insight and other systems.Ensure the team monitors system usage to identify both successes and areas for improvement.Ensure CRS is taking full advantage of supply chain system releases and updates.Work with Systems and Performance Director in planning future strategy.Business Process Optimization and End-User Adoption and EngagementLead the development of a Knowledge Management and Learning (KML) strategy for system usage.Partner with business users on various supply chain process simplification.Drive a culture of data-based decision making.Lead the global team to facilitate hyper care services to Insight SCM users.Lead the development of business continuity requirements and other policy and procedure development.Responsible for executing user acceptance testing activities for process changes.General ResponsibilitiesAct as a representative in relevant internal and industry meetings.Responsible for cross-functional collaboration to maintain a healthy system.Manage direct reports and dotted line reports.Manage consultants hired for objectives support.Provide regular updates on project status, challenges, and solutions to GSCM Leadership.QualificationsRequired Qualifications & ExperienceMaster's degree in Supply Chain Management, Information Systems, computer science, Business Administration, (or equivalent work experience).Experience with Finance and Supply Chain business processes within Non-Governmental Organizations preferred.Proven ability to work with cross-functional teams across various time zones.Proficient with Microsoft Office tools.5+ years of experience implementing and/or supporting Finance and Supply Chain ERP applications.Sound knowledge of Project Management.Experience in at least 2 end to end ERP project executions.Personal SkillsStrong presentation, facilitation, training, mentoring, and coaching skills.Excellent interpersonal, written and oral communication skills.Strong strategic, analytical, organizational, and systems thinking skills.Language SkillsRequired: EnglishDesired: French, Spanish, or ArabicTravel Required:

up to 20%What we offerCRS offers a comprehensive benefits package including medical, dental, life insurance, vision, generous retirement savings plan and the opportunity to work in a collaborative, mission-driven culture.Disclaimer:

This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.EOE/M/F/D/V -

CRS is an Equal Opportunity Employer.

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