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Fountain

Assistant Operations Manager (HNL)

Fountain, Honolulu, Hawaii, United States, 96814


Address:

Daniel K. Inouye International Airport (HNL), 300 Rodgers Blvd, Honolulu, HI 96819, USACompensation:

$26.00/hourJob Description:The Assistant Operations Manager will be a part of our airport leadership team, reporting to the General Manager and leading and driving the daily floor operations at your station. The ideal candidate for this position thrives in a fast-paced environment, and is a hands-on coach for security, customer service and sales.Key Responsibilities Include:Spend 80% of time on the floor in a customer-facing environment at the airportEnsure CLEAR and TSA policy and procedures are conducted with the highest levels of security and integrityMonitor & drive security, service & sales on each shiftManage shift briefings, debriefs & huddles, as well as any changes, breaks, and rotationsCoach, mentor, and train the team to meet sales and customer service goals and standardsOversee asset control & devices - understand how our technology works & be able to troubleshoot when necessaryRepresent CLEAR throughout the airport, TSA and airline community by building strong stakeholder relationshipsManage incident prevention and responsesAttend station management team meetingsIdeal candidates will have:1-2 years of leadership experience in a customer-facing operation (i.e. retail, restaurants, hospitality, rental cars).Excellent interpersonal and communication skills with the ability to motivate, mentor and influence others.Ability to manage multiple priorities in an ever-changing environmentStrong organizational skills with the ability to manage multiple priorities and tasksProficiency in using technology daily in your workRequired to successfully complete a government background investigationAbility to stand/walk for extended periods of timeAbility to follow policies and procedures set forth by CLEAR, airport, state and federal regulationsAvailability to work a non-traditional schedule (i.e. weekends, holidays, early mornings, and/or evenings)About CLEAR:CLEAR's mission is to create frictionless experiences where every day feels like magic. With more than 19+ million passionate members and hundreds of partners around the world, CLEAR’s identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - unlocking easier, more secure, and more seamless experiences.CLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs. Please let us know if you require a reasonable accommodation to apply for a job or perform your job.

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