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The Kraft Heinz Company

Digital Supply Chain-Customer, Product Owner

The Kraft Heinz Company, Chicago, Illinois, United States, 60290


Job Description

The Digital Supply Chain - Customer, Product Owner role is responsible for supporting the Customer Excellence transformation through digitally enabled products. This dynamic role uses the Agile framework to deliver value for KHC by delivering Tier 2 savings, Fines Reductions and Superior Availability through improvements in CFR, In-Stocks and On-Shelf Availability. This role also plays a critical role in user adoption, end user experience and supports end to end integration with functional groups such as supply, transportation, demand planning, and the customer. Focus areas for the role include managing teams' backlog, drives iteration and story planning for developers and contributes to vision, roadmap, and value for the overall platform. The Digital Supply Chain - Customer, Product Owner works directly with the Data Engineering, Business Intelligence Engineers, UI/UX Designers, Power Platform Engineers, and Scrum Master to drive delivery from ideation to product release and change management. The Digital Supply Chain - Customer, Product Owner will report project updates to cross functional stakeholders and leaders bi-weekly on the latest progress, product demonstration and raising risks to remove blockers.Primary ResponsibilitiesContributes to the Vision, Roadmap and Objectives & Key Results (OKRs).Attend and lead discussions in all Agile ceremonies - daily scrum, retrospective, backlog refinement, sprint planning and sprint review.Attend and contribute to the PO Sync to collaborate with other Product Owners and Cross Functional teams.Represents the end users for development team's questions and has a deep understanding of the product use cases and business requirements.Drives end user adoption and engagement through communication & small group sessions.Leverages end user feedback on areas of success and opportunity and value proposition for enhancements for backlog prioritization.Formulates bi-weekly priorities and sprint goals for the Team Backlog in Sprint Planning and Refinement.Collaborates with process excellence teams to build business requirements and key design decisions to support the TO-BE process and technical designs.Participates and signs off in feature wireframe and demonstrations to advise if key design decisions are met and approved.Conduct and approve user acceptance testing of new features in lower environment prior to production release.Lead change management through supporting development E2E feature training, coordinate feature releases, and conducting end user training & hyper-care.Participates in quarterly planning events (PI planning) to outline a 13-week roadmap with development teams. Leads breakout rooms to conduct quarterly iteration planning and OKR setting.Coach development team to simplify complex challenges and solutions.QualificationsBachelor's degree in Supply Chain Management, Engineering, Business, Finance or Economics preferred.5 to 7 years' experience in Supply Chain Management (Operations, Procurement, Logistics + Planning).Agile experience or certification preferred.Demonstrated leadership and effective communication skills.Analytical problem solver with attention to detail.Self-motivated owner, exemplifies the KHC values.Project management skills.Location(s)

Chicago/Aon CenterKraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact NATAI@kraftheinz.com.

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