Carrier Enterprise
Director of Operations
Carrier Enterprise, Nashville, Tennessee, United States,
About Us
Carrier Enterprise (CE) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. At CE we proudly distribute industry-leading brands such as Carrier, Bryant, Payne, GREE, and other brands of HVAC and Refrigeration equipment, as well as a full line of aftermarket parts, supplies, and accessories. CE has approximately 200+ locations throughout 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada with over 2,000+ employees. Our vast footprint, inventory, and e-Commerce platform allow us to provide our customers with best-in-class service when they need it and where they need it.
Carrier Enterprise is dedicated to providing Comfort Excellence to the HVAC/R industry. Our vision for Carrier Enterprise is simple: to become a world-class distribution company and achieve differentiation through the relentless pursuit of service excellence. Our customers and our employees make the difference. We have vast opportunities at our stores, distribution centers, field offices, business units, and Headquarter location. We embrace the diverse experiences, backgrounds, knowledge, and ideas that make up our company culture. Those experiences only strengthen our teams and our business. From our retail locations to our e-Commerce and mobile platforms, our team has the tools to help you grow your career at Carrier Enterprise. See where your drive will take you!
Find out more about CE at
www.carrierenterprise.com .
Carrier Enterprise is an Equal Opportunity Employer. CE offers a competitive total pay (plus bonus on sales incentives) and benefits package inclusive of health, dental, vision, life insurance, and 401(k).
Carrier Enterprise currently has an exciting opportunity for a Regional Director of Operations in our Nashville, Tennessee location.
Carrier Enterprise (CE) is a national distributor of residential and light commercial Heating, Ventilation, and Air Conditioning (HVAC) products, parts, and supplies through licensed HVAC/R dealers and contractors. CE operates primarily in the business-to-business environment where its products are sold through licensed HVAC dealers and HVAC contractors. These dealers are independent companies that sell, deliver, and service Carrier, Bryant & Payne products to residences and businesses in their respective markets. CE offers customers a wide range of HVAC/R product lines, competitive pricing, best-in-class customer service, and valuable, time-saving services that position CE as an industry leader. With over 200+ locations, in 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada, there is a location to service our customers' HVAC/R needs.
Summary
The
Regional Director of Operations
provides leadership, management, and vision for the Mid-South region to ensure that the company effectively and efficiently delivers exceptional operational and fulfillment outcomes. This will include driving improved operational performance across all regional facilities and all operational disciplines (i.e., safety, warehousing, transportation, branch support operations, etc.), utilizing a variety of operational strategies.
This position will partner with customer service, order management, inventory planning, and regional and corporate business functions. Transportation and logistics responsibilities will include management of dedicated fleet and other transportation providers. The role will take on a key leadership role in driving change, creating standardized processes, and leading workplace safety initiatives.
The
Regional Director of Operations
will cultivate and leverage multiple cross-functional business relationships to identify and execute creative solutions to organizational opportunities and challenges. As a key member of the region’s leadership team, the Director of Operations will assist in setting the region’s strategic goals and ensure operating plans are aligned to support those objectives.
Essential Duties And Responsibilities
Oversees recurring or daily functions or processes necessary for business execution and identifies opportunities for improvement or efficiencies.Develops strategies meant to assist the assigned area in meeting its critical goals and objectives in the most efficient manner possible.Approves and allocates resources based on business priorities.Evaluates and recommends changes to policies or procedures.Works very closely and has a degree of responsibility over our customer service, order management, and inventory planning functions.Drives compliance with Environmental, Health and Safety (EH&S) requirements along with managing change and creating standardized world-class processes.Transportation and logistics responsibilities will include oversight of the relationship with our contracted trucking partner.
Requirements
Qualifications
Dynamic leader who can inspire a multi-location, geographically dispersed team of managers and associates.Solid process improvement competency.Ability to analyze complex data and reports.Ability to manage multiple priorities.Build strong relationships with internal and external stakeholders.Exceptional communication skills.Solid business acumen and understanding of financial statements (P&L and balance sheet).Proficiency with Microsoft Office applications.Ability to develop and mentor others.Willingness to travel – 35% of the time.
Education Requirements
Bachelor’s degree preferred with a preference for Business, Engineering, or Supply Chain degree.Lean Six-Sigma Experience and Certification is beneficial.
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Carrier Enterprise (CE) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. At CE we proudly distribute industry-leading brands such as Carrier, Bryant, Payne, GREE, and other brands of HVAC and Refrigeration equipment, as well as a full line of aftermarket parts, supplies, and accessories. CE has approximately 200+ locations throughout 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada with over 2,000+ employees. Our vast footprint, inventory, and e-Commerce platform allow us to provide our customers with best-in-class service when they need it and where they need it.
Carrier Enterprise is dedicated to providing Comfort Excellence to the HVAC/R industry. Our vision for Carrier Enterprise is simple: to become a world-class distribution company and achieve differentiation through the relentless pursuit of service excellence. Our customers and our employees make the difference. We have vast opportunities at our stores, distribution centers, field offices, business units, and Headquarter location. We embrace the diverse experiences, backgrounds, knowledge, and ideas that make up our company culture. Those experiences only strengthen our teams and our business. From our retail locations to our e-Commerce and mobile platforms, our team has the tools to help you grow your career at Carrier Enterprise. See where your drive will take you!
Find out more about CE at
www.carrierenterprise.com .
Carrier Enterprise is an Equal Opportunity Employer. CE offers a competitive total pay (plus bonus on sales incentives) and benefits package inclusive of health, dental, vision, life insurance, and 401(k).
Carrier Enterprise currently has an exciting opportunity for a Regional Director of Operations in our Nashville, Tennessee location.
Carrier Enterprise (CE) is a national distributor of residential and light commercial Heating, Ventilation, and Air Conditioning (HVAC) products, parts, and supplies through licensed HVAC/R dealers and contractors. CE operates primarily in the business-to-business environment where its products are sold through licensed HVAC dealers and HVAC contractors. These dealers are independent companies that sell, deliver, and service Carrier, Bryant & Payne products to residences and businesses in their respective markets. CE offers customers a wide range of HVAC/R product lines, competitive pricing, best-in-class customer service, and valuable, time-saving services that position CE as an industry leader. With over 200+ locations, in 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada, there is a location to service our customers' HVAC/R needs.
Summary
The
Regional Director of Operations
provides leadership, management, and vision for the Mid-South region to ensure that the company effectively and efficiently delivers exceptional operational and fulfillment outcomes. This will include driving improved operational performance across all regional facilities and all operational disciplines (i.e., safety, warehousing, transportation, branch support operations, etc.), utilizing a variety of operational strategies.
This position will partner with customer service, order management, inventory planning, and regional and corporate business functions. Transportation and logistics responsibilities will include management of dedicated fleet and other transportation providers. The role will take on a key leadership role in driving change, creating standardized processes, and leading workplace safety initiatives.
The
Regional Director of Operations
will cultivate and leverage multiple cross-functional business relationships to identify and execute creative solutions to organizational opportunities and challenges. As a key member of the region’s leadership team, the Director of Operations will assist in setting the region’s strategic goals and ensure operating plans are aligned to support those objectives.
Essential Duties And Responsibilities
Oversees recurring or daily functions or processes necessary for business execution and identifies opportunities for improvement or efficiencies.Develops strategies meant to assist the assigned area in meeting its critical goals and objectives in the most efficient manner possible.Approves and allocates resources based on business priorities.Evaluates and recommends changes to policies or procedures.Works very closely and has a degree of responsibility over our customer service, order management, and inventory planning functions.Drives compliance with Environmental, Health and Safety (EH&S) requirements along with managing change and creating standardized world-class processes.Transportation and logistics responsibilities will include oversight of the relationship with our contracted trucking partner.
Requirements
Qualifications
Dynamic leader who can inspire a multi-location, geographically dispersed team of managers and associates.Solid process improvement competency.Ability to analyze complex data and reports.Ability to manage multiple priorities.Build strong relationships with internal and external stakeholders.Exceptional communication skills.Solid business acumen and understanding of financial statements (P&L and balance sheet).Proficiency with Microsoft Office applications.Ability to develop and mentor others.Willingness to travel – 35% of the time.
Education Requirements
Bachelor’s degree preferred with a preference for Business, Engineering, or Supply Chain degree.Lean Six-Sigma Experience and Certification is beneficial.
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