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Hay Creek Hotels

Food and Beverage Director

Hay Creek Hotels, Fayetteville, Arkansas, us, 72702


The Stonebreaker Inn, opening Spring 2024, is actively searching for a dedicated and enthusiastic Food & Beverage Director to lead our front of the house team. The ideal candidate will be responsible for all front of the house operations of the 60 seat restaurant and banquet events at the hotel.Stonebreaker Inn, formerly the Pratt Place Inn, was first opened in 2008 as an independent, locally owned and operated boutique hotel located on 144-acres at the top of Markham Hill, one of the Seven Hills in Fayetteville Arkansas. The 18,900sf building will be renovated and transformed to offer an extensive F&B program with significant outdoor dining and private dining options, a Membership Club Lounge, well-appointed spa, and check-in area for guests.Job Summary:

Responsible for the entire front of the house food & beverage department operations that include the restaurant, bar, membership lounge, and banquets.Create and maintain relationships with clients and guests in our restaurant, bar, membership lounge, and banquet areas, with a strong passion to elevate one’s dining experience. Act as a liaison between the F&B team and the guests to provide a truly wonderful and memorable experience.Creating and maintaining an exceptional guest experience while motivating and training our staff that offers a 'Delight and Surprise' atmosphere. Leads the team to ensure outstanding internal and external customer service standards.Assists F&B Managers with the entire Employment Process to include creative recruitment, interviews, references, hiring, training, and development of staff.Manage positive Employee Relations Standards and enforce all SOPs that include effective communication venues, coaching, counseling, evaluating, hiring, and training of staff.Manage the budgets, scheduling, forecasting, inventory, expenses, promotions, and systems and controls for all F&B departments.Creates a fun, energetic, and team-oriented working environment for the entire staff.Manages all health, sanitation, safety and security, laws, policies, and procedures in all F&B departments/hotel.Develop, maintain, and administer F&B sales and marketing strategies, including menus, advertisements, entertainment, food & beverage promotions, signs, incentives, flyers, e-blasts, etc.Maintain all Point of Sale (POS) systems to include updating pricing, making adjustments, entering specials, maintaining counts, and using the time clock system.Hay Creek offers an extensive benefit and incentive package, including:Insurance Benefit package

including company-funded Medical, Dental, Vision, Life, Disability, Accident, and Critical Illness plans*Free Life Insurance

of $25K from HCH*Tax-free Flex Spending Accounts

for Medical Costs and Daycare Costs*Wellcard membership

(up to 60% discounts on prescriptions, gym memberships, and more).Competitive Paid Time Off

including Vacation, Sick, Holiday Pay, and Personal Birthday*Complimentary Staff Meals

DailyWeekly payroll

scheduleCompetitive Wages

with Cost of Living Adjustments and Annual Performance/Wage ReviewsLodging Discounts

at any HCH Property (Employee forty-nine per night, Friends & Family eighty-nine per night)Dining Discounts

at any HCH Property (50% off food for employee and guests)Spas, Golf Course, and Activities Discounts

at any HCH PropertyHospitality Discounts

from our partners at the New England Inn & Resort Association and Historic Hotels of AmericaIndustry Travel Discounts

through Working Advantage (rental cars, event tickets, local activities, etc.)Supportive Culture

that is fun and motivating, with an open-door policy work environmentEmployee Recognition Program

through 'Delight Dollars' appreciation and prizesEmployee Assistance Program

including 24/7 confidential support and KOFE financial educationAccelerated Career Advancement

of professional enrichment, company-sponsored conferences & classes, and our formal Professional Development Program for new managers in training.Free Parking(*for eligible associates classified as benefits eligible)

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