Capital One National Association
Manager, Product Management - Enterprise Customer Entity Resolution
Capital One National Association, Mc Lean, Virginia, us, 22107
Center 3 (19075), United States of America, McLean, VirginiaManager, Product Management - Enterprise Customer Entity Resolution
Product ManagementProduct Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? If you answered yes to all of these questions, then product management at Capital One may be a fit for you.In this role, you will be expected to demonstrate proficiency in five key areas:
Human Centered.
You’ll deeply immerse yourself in knowing your internal and/or external customer(s) by employing empathy and design thinking to define broad-scale solutions that provide breakthrough leverage. You’ll model adaptability by encouraging continuous evolution to product strategy in light of industry trends, emerging solutions, new insights and changing customer and business needs.Business Focused.
You’ll deeply learn the financial drivers, externalities, and points of leverage within your domain to identify new products or product enhancements that drive sustainable value for Capital One. You’ll promote a culture anchored in data, used to instrument products, validate outcomes, drive insights, and manage the business both tactically and strategically.Technology Driven.
You’ll be responsible for fostering a strong agile discipline and inspiring teams to continuously improve delivery evidenced through key agility metrics. You’ll partner with Technology leaders to influence end-state architecture and drive secure, resilient, performant and scalable technology solutions that solve material customer and business problems.Integrated Problem Solving.
Develop and champion a bold vision that drives meaningful outcomes by embracing the art of the possible. Build frameworks for complex decision making that enable effective debate and accelerate getting to the right answer.Transformational Leadership.
You’ll establish a long-term product portfolio strategy, informed by customer and business needs, and partner with leaders and stakeholders to regularly drive alignment, secure resources and overcome impediments.As part of the Manager, Product Management role on the Enterprise Customer Matching team, you will:
Provide entity resolution products to our internal and external customers.
Recognition of unique customers from across our entire suite of financial products is critical to providing our best in class customer experiences.Develop solutions using state of the art technology.
You will have the opportunity to work with data scientists and engineers to develop and deploy predictive models and artificial intelligence to do customer matching and entity resolution on a massive scale.Collaborate with business leaders from across the enterprise.
You will play a key role in ensuring our entity resolution and matching products meet the needs of all of our customers.We want you if you are:
Intellectually Curious.
You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer.Communicator & Influencer.
You can communicate complex ideas clearly regardless of your audience.Do-er.
You’re biased toward action, you try things and sometimes you fail.Passionate & Customer Focused.
You care about growing others and bringing them together around what’s possible.Learner.
You have an appetite to learn new things or new technologies.Team Player.
You enjoy working with diverse people and driving the team toward a common goal.Basic Qualifications:
Bachelor’s Degree or military experience.At least 3 years of product management experience or at least 3 years of experience in product design, agile delivery, business analysis, data science, or software engineering.Preferred Qualifications:
Bachelor’s Degree in Computer Science or Engineering.MBA or Master’s degree.2+ years of experience in Agile product management.At this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations.New York City (Hybrid On-Site): $163,300 - $186,400 for Manager, Product Management.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the
Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace.
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Product ManagementProduct Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? If you answered yes to all of these questions, then product management at Capital One may be a fit for you.In this role, you will be expected to demonstrate proficiency in five key areas:
Human Centered.
You’ll deeply immerse yourself in knowing your internal and/or external customer(s) by employing empathy and design thinking to define broad-scale solutions that provide breakthrough leverage. You’ll model adaptability by encouraging continuous evolution to product strategy in light of industry trends, emerging solutions, new insights and changing customer and business needs.Business Focused.
You’ll deeply learn the financial drivers, externalities, and points of leverage within your domain to identify new products or product enhancements that drive sustainable value for Capital One. You’ll promote a culture anchored in data, used to instrument products, validate outcomes, drive insights, and manage the business both tactically and strategically.Technology Driven.
You’ll be responsible for fostering a strong agile discipline and inspiring teams to continuously improve delivery evidenced through key agility metrics. You’ll partner with Technology leaders to influence end-state architecture and drive secure, resilient, performant and scalable technology solutions that solve material customer and business problems.Integrated Problem Solving.
Develop and champion a bold vision that drives meaningful outcomes by embracing the art of the possible. Build frameworks for complex decision making that enable effective debate and accelerate getting to the right answer.Transformational Leadership.
You’ll establish a long-term product portfolio strategy, informed by customer and business needs, and partner with leaders and stakeholders to regularly drive alignment, secure resources and overcome impediments.As part of the Manager, Product Management role on the Enterprise Customer Matching team, you will:
Provide entity resolution products to our internal and external customers.
Recognition of unique customers from across our entire suite of financial products is critical to providing our best in class customer experiences.Develop solutions using state of the art technology.
You will have the opportunity to work with data scientists and engineers to develop and deploy predictive models and artificial intelligence to do customer matching and entity resolution on a massive scale.Collaborate with business leaders from across the enterprise.
You will play a key role in ensuring our entity resolution and matching products meet the needs of all of our customers.We want you if you are:
Intellectually Curious.
You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer.Communicator & Influencer.
You can communicate complex ideas clearly regardless of your audience.Do-er.
You’re biased toward action, you try things and sometimes you fail.Passionate & Customer Focused.
You care about growing others and bringing them together around what’s possible.Learner.
You have an appetite to learn new things or new technologies.Team Player.
You enjoy working with diverse people and driving the team toward a common goal.Basic Qualifications:
Bachelor’s Degree or military experience.At least 3 years of product management experience or at least 3 years of experience in product design, agile delivery, business analysis, data science, or software engineering.Preferred Qualifications:
Bachelor’s Degree in Computer Science or Engineering.MBA or Master’s degree.2+ years of experience in Agile product management.At this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations.New York City (Hybrid On-Site): $163,300 - $186,400 for Manager, Product Management.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the
Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace.
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