Houston First
Director, Convention Services
Houston First, Houston, Texas, United States, 77246
Houston First recognizes and appreciates the importance of cultivating an environment that nurtures talent; is equitable and values different perspectives and backgrounds; and, above all, is respectful to everyone.
Our company is looking for a dynamic and visionary Director, Convention Services to lead our event management team, including the AutoCAD division. This role involves providing top-notchleadership and guidance for all George R. Brown (GRB) clients and patrons. The ideal candidate will manage the planning and execution of grand-scale events, working in close partnership with clients to tailor personalized event plans.
SUPERVISORY RESPONSIBILITIES☒ Supervises: Managers, Directors and Contractors☒ Maintain staff by recruiting, selecting, orienting, training, and supervising team members.☒ Plan, assign, and appraise performance; reward and discipline team members, address complaints and resolve problems.
DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONSSupervises and manages all logistics for client conventions, conferences, meetings, trade shows, and special events, ensuring seamless execution from setup to tear-down.Conducts on-site planning and venue tours to showcase Houston First facilities, highlight their features, and encourage repeat bookings by demonstrating the value and capabilities of the venues.Manages staff to ensure all client needs are met, providing guidance, support, and oversight to maintain high standards of service and client satisfaction.Conducts regular meetings with general service contractors to foster strong working relationships, negotiate rates, and determine pricing structures for all services provided to clients and exhibitors, ensuring cost-effectiveness and quality.Assists sales teamwith site visits and coordinates special event planning needs as directed by the Vice President of the Convention Center, ensuring all logistical aspects are covered and client expectations are met.Works closely with the Directors and VPin the Sales and Client Services department regarding event logistics and pricing, collaborating to develop comprehensive plans that align with client requirements and budget constraints.Implementsthe Emergency Preparedness Plan in the event of an emergency, ensuring the safety and security of all attendees, staff, and assets.Serves as liaison with outside emergency/disaster services, coordinating responses and ensuring effective communication and action during emergencies.Performs other duties and special projects as required, demonstrating flexibility and a proactive approach to meet the evolving needs of the organization and its clients.
EDUCATION AND EXPERIENCE
Bachelor’s Degree in Business Administration or Hotel & Restaurant Management10 years experience in event management4 years experience in a leadership roleCertified Meeting Professional (CMP), Certified Diversity Meeting Professional (CDMP), Certified Facilities Executive (CFE), Certified Exhibits Manager (CEM) or Certified Meetings Manager (CMM)
KNOWLEDGE, SKILLS, AND ABILITIES
Excellent computer skills using Microsoft Office Suite - advanced knowledge of Microsoft Word, Excel, and PowerPoint, UngerboeckProven team leader with a prominent level of energy and motivationCounseling skills, with the ability to develop those who report to themEffective communication including oral, written, and listening skills.Ability to motivate teams to produce quality work in tight timeframesAbility to facilitate and participate in group meetings.Understanding, yet persuasive and decisive when dealing with others in the organizationEffective communication including oral, written and listening skillsThorough understanding of occupational hazards and corresponding safety precautions
WORK ENVIRONMENTThe work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
☒No major sources of discomfort; normal office environment☒ Ability to work weekends, evenings, and nights regularly☒ Extra hours are required occasionally to meet deadlines or work events☒ Ability to travel to local/ tradeshows/conventions/ conferences/ training and development (less than 20%of the year)
For more information on Houston First and the benefits offered, please feel free to explore the following links.
About Us | Houston First CorporationDiversity Equity & Inclusion | Houston First CorporationTotal Rewards - Benefits | Houston First Corporation#J-18808-Ljbffr
Our company is looking for a dynamic and visionary Director, Convention Services to lead our event management team, including the AutoCAD division. This role involves providing top-notchleadership and guidance for all George R. Brown (GRB) clients and patrons. The ideal candidate will manage the planning and execution of grand-scale events, working in close partnership with clients to tailor personalized event plans.
SUPERVISORY RESPONSIBILITIES☒ Supervises: Managers, Directors and Contractors☒ Maintain staff by recruiting, selecting, orienting, training, and supervising team members.☒ Plan, assign, and appraise performance; reward and discipline team members, address complaints and resolve problems.
DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONSSupervises and manages all logistics for client conventions, conferences, meetings, trade shows, and special events, ensuring seamless execution from setup to tear-down.Conducts on-site planning and venue tours to showcase Houston First facilities, highlight their features, and encourage repeat bookings by demonstrating the value and capabilities of the venues.Manages staff to ensure all client needs are met, providing guidance, support, and oversight to maintain high standards of service and client satisfaction.Conducts regular meetings with general service contractors to foster strong working relationships, negotiate rates, and determine pricing structures for all services provided to clients and exhibitors, ensuring cost-effectiveness and quality.Assists sales teamwith site visits and coordinates special event planning needs as directed by the Vice President of the Convention Center, ensuring all logistical aspects are covered and client expectations are met.Works closely with the Directors and VPin the Sales and Client Services department regarding event logistics and pricing, collaborating to develop comprehensive plans that align with client requirements and budget constraints.Implementsthe Emergency Preparedness Plan in the event of an emergency, ensuring the safety and security of all attendees, staff, and assets.Serves as liaison with outside emergency/disaster services, coordinating responses and ensuring effective communication and action during emergencies.Performs other duties and special projects as required, demonstrating flexibility and a proactive approach to meet the evolving needs of the organization and its clients.
EDUCATION AND EXPERIENCE
Bachelor’s Degree in Business Administration or Hotel & Restaurant Management10 years experience in event management4 years experience in a leadership roleCertified Meeting Professional (CMP), Certified Diversity Meeting Professional (CDMP), Certified Facilities Executive (CFE), Certified Exhibits Manager (CEM) or Certified Meetings Manager (CMM)
KNOWLEDGE, SKILLS, AND ABILITIES
Excellent computer skills using Microsoft Office Suite - advanced knowledge of Microsoft Word, Excel, and PowerPoint, UngerboeckProven team leader with a prominent level of energy and motivationCounseling skills, with the ability to develop those who report to themEffective communication including oral, written, and listening skills.Ability to motivate teams to produce quality work in tight timeframesAbility to facilitate and participate in group meetings.Understanding, yet persuasive and decisive when dealing with others in the organizationEffective communication including oral, written and listening skillsThorough understanding of occupational hazards and corresponding safety precautions
WORK ENVIRONMENTThe work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
☒No major sources of discomfort; normal office environment☒ Ability to work weekends, evenings, and nights regularly☒ Extra hours are required occasionally to meet deadlines or work events☒ Ability to travel to local/ tradeshows/conventions/ conferences/ training and development (less than 20%of the year)
For more information on Houston First and the benefits offered, please feel free to explore the following links.
About Us | Houston First CorporationDiversity Equity & Inclusion | Houston First CorporationTotal Rewards - Benefits | Houston First Corporation#J-18808-Ljbffr