Operations Supervisor - Chicago South

Address: 2005 W 43rd St, Chicago, IL 60609, USACompensation: $20.00 - $23.00/hourJob DescriptionWeDriveU is posting this position on behalf of National Express Transit Corp.National Express LLC is the North America subsidiary of Mobico Group, PLC, a global mobility leader operating on four continents. National Express Transit is a rapidly growing provider of fixed route, paratransit, and demand responsive solutions for transit authorities, municipalities, and other clients across the United States. National Express Transit operations transport more than 22 million passengers annually with more than 2,800 vehicles. All of our divisions share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service, and positive employee relations.The Operations Supervisor will report to the General Manager and is responsible for actively facilitating communications between the dispatchers and the internal Operations Team to ensure the service is running at top notch.Duties and Responsibilities:Work cross-functionally with dispatch to resolve on-the-ground issues.Be a liaison between management, dispatch, and drivers.Support operations in problem solving.Help drivers locate and troubleshoot vehicles.Help drivers troubleshoot intermittent software issues.Check-in new vehicles and prepare for service.Check-out vehicles for retirement.Support operations team by maintaining employee and vehicle documentation.Distribute documentation to drivers and communicate information down the chain.Monitor driver performance KPIs and report findings.Communicate vehicle maintenance needs to Fleet.Co-ordinate vehicle movements and usage.Maintain bus hardware and inventory.Assist operations and fleet management with monthly and quarterly audits.Provide training to drivers (as needed).Support the company policy and procedures and work with operations to enforce yard policy and procedures.Support the Operations Manager as needed.Additional duties and responsibilities may apply.Skills Required and Physical Demands:Strong working knowledge of MS Office Software (Word, Excel, Outlook, PowerPoint, etc.) and transportation-related software.Strong leadership skills and interpersonal skills.Strong organizational and group presentation skills.Well-developed multi-tasking and time management skills.Ability to provide direction, coaching, and mentoring to employees while creating an environment that encourages and values input and feedback.Ability to respond to unanticipated events to ensure excellence in customer service.Education and Qualifications:Hard requirements:High school diploma or GED required.Preferred requirements:3 years Supervisor experience in Transportation industry.Air brakes certificate.CDL A or B.EEOCNational Express is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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