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Hyatt Regency New Orleans

ASSOCIATE DIRECTOR OF EVENTS

Hyatt Regency New Orleans, New Orleans, Louisiana, United States, 70123


Summary

Join us for this incredible opportunity to be part of our Events team as the Associate Director of Events at the Hyatt Regency New Orleans. Not only will you be part of a rock-star team who lives their purpose of caring for people so they can be their best, but you’ll get to be part of a company that earned the 16th spot on Fortune’s 100 Best Companies to Work For in 2021, honored as one of the top 100 Companies that Care according to People, named Built-In's 100 Best National Large Companies to Work For in 2022, recognized as a Best Place to Work for Women, Diversity, LGBT Equality, and Millennials, and named one of New Orleans Best Places to work 9 years running!

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. As a member of the properties Assistant Leadership Committee, the Associate Director of Events is a highly visible role with exposure to Senior and Corporate leadership. This position reports to the Director of Commercial Services.

Job Description:

The Associate Director of Events assists in managing overall Event Sales and Event Planning standards including supervision of Event Managers and administrative staff of a 1,200-room hotel with 200,000 sq. ft. of meeting space. Areas of emphasis include ongoing training of staff and other administrative duties. Achieve individual booking goals and has overall responsibility for achieving property Event goals. The Associate Director should be proficient in all aspects of the Event Manager position.

Duties include:

Responsible for short and long term planning and the management of Event Sales and Event Planning

Maintain or exceed budgeted sales and profits in all event areas

Assist in developing and implementing effective marketing plans for generating catering revenues

Experience evaluating each piece of event business to ensure business can be properly serviced

Ability to put together creative and innovative menus based on skills of the kitchen

Work closely with Chef on pricing specialty menus

Train, supervise and work with event staff, in order to solicit and book banquet and event functions, as well as the planning, merchandising and execution of the functions

Work closely with Banquet and Set-Up Managers and their team to create and ensure quality levels are being met on a daily basis as well as enhancing overall banquet set-ups

Assists in leading the Events team to build long-term, value-based customer relationships that enable achievement of hotel Event sales objectives

Assist in administering all phases of the event department, including but not limited to sales, planning, marketing, servicing and administrative procedures

Assist in the coaching and counseling of employees to reflect Hyatt service standards and procedures

Hyatt is a place where high expectations aren't just met - they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

Our excellent benefits include:

Free room nights, Discounted and Friends & Family Room Rates

Medical, Prescription, Dental and Vision Insurance

401K with company match

Paid Time Off, Holiday Pay, new child leave and personal day

Paid Family Bonding Time and Adoption Assistance

Employee Stock Purchase Plan

Discounts at various retailers – Apple, AT&T, Verizon, Headspace and many more

COVID-19 Safety: Hyatt Hotels follows all COVID-19 CDC and US Health department protocols for the safety of our employees and guests.

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds

3 years or more of progressive hotel Event Sales and Planning experience in a large scale operations

Service oriented style with professional presentations skills

At least 3 years’ experience in a senior role in Event Sales/Planning environment

Minimum 2-year associates degree (prefer 4-year degree)

Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line

Clear concise written and verbal communication skills in English

Must be proficient in Microsoft Word and Excel

Must have excellent organizational, interpersonal and administrative skills

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