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ABC

General Manager

ABC, Lebanon, Tennessee, United States, 37090


Job Title: Hotel General Manager

Location:

Lebanon, TN

About Us:

At ABC, we’re more than just a place to stay—we’re a destination that embodies exceptional service, luxury, and unforgettable experiences. Nestled in the heart of Lebanon, our hotel is renowned for its elegance, sophistication, and commitment to guest satisfaction. As we continue to set the standard for excellence, we’re seeking a dynamic and experienced Hotel General Manager to lead our team and elevate our guest experience to new heights.

Position Overview:

As the Hotel General Manager, you will be the driving force behind our hotel’s success, ensuring that every guest’s stay is exceptional and every team member is motivated and engaged. You will oversee all aspects of hotel operations, from guest services and housekeeping to financial performance and staff development. Your leadership will shape the culture and reputation of our hotel, making it the preferred choice for travelers seeking luxury and comfort.

Key Responsibilities:

Leadership & Management:

Inspire and lead a diverse team of professionals, fostering a positive and collaborative work environment. Set performance standards, provide coaching, and conduct regular evaluations to ensure excellence in service.

Guest Experience:

Oversee all guest interactions to ensure the highest levels of satisfaction. Address and resolve guest issues with a focus on creating memorable experiences.

Operational Excellence:

Manage daily operations, including front desk, housekeeping, food and beverage, and maintenance. Ensure all departments are running smoothly and efficiently.

Financial Performance:

Develop and manage the hotel’s budget, monitor financial performance, and implement strategies to achieve revenue targets and control costs.

Marketing & Sales:

Collaborate with the marketing team to develop and execute strategies that drive occupancy and enhance the hotel’s brand presence. Build and maintain relationships with corporate clients, travel agencies, and local businesses.

Compliance & Standards:

Ensure compliance with health and safety regulations, brand standards, and local laws. Maintain high standards of cleanliness and quality throughout the property.

Qualifications:

Experience:

Proven experience as a General Manager or in a similar leadership role within the hospitality industry. Experience in luxury or boutique hotels is a plus.

Skills:

Exceptional leadership and interpersonal skills. Strong financial acumen, with experience in budgeting and forecasting. Excellent problem-solving abilities and a passion for delivering outstanding guest service.

Technology:

Proficiency in hotel management software and Microsoft Office Suite. Familiarity with revenue management systems is an advantage.

Why Join Us:

Competitive Salary & Benefits:

Enjoy a comprehensive compensation package including health benefits, retirement plans, and performance bonuses.

Career Growth:

Be part of a company that values professional development and offers opportunities for advancement.

Work Environment:

Join a dedicated and supportive team in a vibrant, welcoming work environment.

Employee Perks:

Benefit from discounted rates at our hotel and partner establishments, along with other exclusive perks.

If you are a visionary leader with a passion for excellence in hospitality, we invite you to apply and join us in creating unforgettable experiences for our guests. Together, let’s set new standards of luxury and service at ABC.

ABC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Type:

Full-time

Pay:

$60,000.00 - $65,000.00 per year

Benefits:

401(k)

Dental insurance

Employee assistance program

Health insurance

Paid time off

Vision insurance

Schedule:

10 hour shift

8 hour shift

Monday to Friday

Weekends as needed

Experience:

Hotel management: 1 year (Required)

Ability to Relocate:

Lebanon, TN: Relocate before starting work (Required)

Work Location:

In person

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