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Lightning AI

Revenue Operations Manager

Lightning AI, Palo Alto, California, United States, 94306


Who We Are

Lightning AI is the company reimagining the way AI is built. After creating and releasing PyTorch Lightning in 2019, Lightning AI was launched to reshape the development of artificial intelligence products for commercial and academic use.Focusing on simplicity, sustainability, modularity, and extensibility, Lightning AI streamlines the lifecycle of machine learning development to expand widespread AI adoption. Our aim is to enable individual and enterprise users to build deployment-ready AI tools without having to hire experts or sink resources into in-house infrastructure.Lightning AI has offices in New York City, Palo Alto, and London, and is backed by $58.6 million in funding from Coatue, Index Ventures, Bain Capital Ventures, and Firstminute.What we're looking for

We are looking for our first in-house revenue operations member. Reporting to the COO, this individual will be instrumental in scaling revenue across the full customer lifecycle from marketing to customer experience. You will oversee our revenue stack and work closely with the executive team to align our revenue goals and drive business growth.

You will be joining the Sales Team and report to our COO. This is a hybrid role based in either Palo Alto or New York City with in-office requirements of 2 days per week. The salary range for this role is $110,000 - $140,000.What You’ll Do

Oversee revenue operations from marketing to customer experience with the greatest emphasis on sales operations experienceAnalyze revenue data to identify trends, patterns, and areas for improvement.Implement and manage CRM systems to track sales activities and performance.Serve as the admin for the sales and marketing tech stacks.Implement best practices for sales methodologies, forecasting, and pipeline managementOversee the collection, analysis, and reporting of sales data to drive informed decision-makingCreate key weekly, monthly, and quarterly operational processes & deliverables to keep revenue teams on track to meet goalsWhat You’ll Need

5+ years of experience in revenue operations, sales operations, or a related field.Strong analytical skills and proficiency in data analysis tools (e.g., Excel, SQL, Tableau)Experience with CRM and marketing automation systems (e.g., Salesforce, HubSpot)Ability to manage multiple projects and prioritize effectively in a fast-paced environmentExperience presenting data to management, and translating complex data and trends into clear actionable insightsBenefits and Perks

We offer competitive base salaries and stock options with a 25% one year cliff and monthly vesting thereafter. For our international employees, we work with Velocity Global to pay you in your local currency and provide equitable benefits across the globe.In the US, we offer:90% monthly premium contributions towards medical and 100% monthly premium contributions towards select dental and vision plans for you and your dependentsLife and AD&D insuranceFlexible paid time off plus 1 week of winter closureGenerous paid family leave benefits$500 monthly meal reimbursement, including groceries & food delivery services$1,000 home office stipend$1,000 annual learning & development stipend100% Citibike membership (NYC only)$45/month gym membershipAdditional various medical and mental health services

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