General Manager

Job Description:Oversee day-to-day operations of the warehouse, including receiving, storing, and shipping goods efficiently and accurately.Develop and implement strategies to optimize warehouse processes, minimize costs, and maximize productivity.Lead and motivate a team of Operations Managers and staff, providing coaching, guidance, and support as needed, while also developing a strong team culture.Ensure compliance with safety regulations and company policies and oversee operational and personnel activities in the facility to maintain a safe, clean, and efficient working environment.Utilize warehouse management systems (WMS), automation, and other technology to track inventory, monitor performance metrics, and identify areas for improvement.Manage vendor relationships and ensure cost-effective services and supplies while managing the site in accordance with the commercial agreement.Prepare and analyze reports on warehouse performance, inventory levels, and other key metrics to inform decision-making and drive continuous improvement.Lead customer relationships by maintaining close daily contact to ensure strong connections and customer satisfaction.Responsible for the site’s profit and loss (P&L), which is directly influenced by customer relationships.Prepare and present Monthly/Quarterly Business Review (MBR/QBR) to customer, leveraging strong team collaboration.Required Education and Experience:5+ years managerial/supervisory experience in a supply chain, warehousing, or distribution environment.Experience in Third Party Logistics (3PL) and/or Contract Logistics.Staff management.P&L management.Project management, preferred.Bachelor’s degree or equivalent, preferred.Warehouse Management Systems (WMS) experience.

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