Director of Security (Pharmaceutical Client)

Securitas Security Services USA, Inc. - Director of Security (Pharmaceutical Client)

Location: Somerville, MassachusettsJOB SUMMARY:

The Global Account Manager/Director serves as the key point of contact for the Client and provides strategic direction and operational leadership for the assigned account. The position oversees all global security services and related operations provided, including client service, problem resolution, service enhancement and expansion, new business development, operational effectiveness, and account development. The role performs a variety of management functions across a broad range of domestic and international locations for the designated account and may be assigned a traditional security management title, as determined by Client.KEY RESPONSIBILITIES:Supports the Client and at times leads efforts in the development, enhancement, and implementation of strategies and programs to safeguard Client's personnel and other assets.Participates in Client strategic preparation and development of the Security Program and administration of the Security budget in relation to assigned account.Represents Client at internal and external meetings, events, and functions, including working with Client HR, Legal, Compliance and other departments.Manages relationships with third party service providers to ensure quality and cost-effective support.Meets regularly with Client and Securitas management representatives for status updates and to address issues.Coordinates and performs Security Risk Reviews of Client facilities using industry best practices and Client specific assessment tools.Initiates, coordinates, and assumes responsibility for benchmarking and the identification of cost saving practices throughout the assigned account.Identifies and utilizes networking opportunities with other clients and other global/national account managers to identify and implement security industry "best practices".Works with district/site management to standardize processes, practices, and service delivery for the account.Develop and maintain close and professional relationships with high-level national and international law enforcement, investigative, emergency response, and other government agencies, as well as private sector counterparts.Drive strategic technology landscape, current solutions with business integration/support, and maintain an active role and participation in emerging and innovative technology.Implements key performance measures, as well as tracking tools, scorecards, and reporting methods in cooperation with branch, site, and Client managers to enhance security team effectiveness and performance.Provides global management oversight for the recruitment, selection, orientation, training, development, and retention of high caliber staff and provides performance feedback, coaches staff, and carries out disciplinary actions, as necessary.Demonstrates understanding of and ability to operate in global business environment, preferably life science/biotech pharma related.MINIMUM REQUIREMENTS:Bachelor's Degree or an equivalent combination of experience and education in Security Management, Criminal Justice, or equivalent field.A minimum of 10 years of relevant management experience with increasing responsibility within the private sector security industry or related public sector.Professional certification, such as a Certified Protection Professional (CPP) or Physical Security Professional (PSP) preferred.Persuasive and articulate leader able to communicate security-related concepts to a broad range of security personnel and Client colleagues.Effective project management and organizational skills to oversee complex projects.Excellent team building, collaboration, communication, and presentation skills.EOE M/F/Vets/Disabilities

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