Cushman & Wakefield
Director, Transaction Management
Cushman & Wakefield, Raleigh, North Carolina, United States, 27601
Job Title
Director, Transaction Management
Job Description Summary
The Director of Transaction Management will be responsible for delivery of portfolio management services as described in SOW summary for the account within the assigned geography.
Job Description
Key Responsibilities:
Oversee & manage service delivery team within assigned geography
Be responsible for commercial and operational actions for the implementation of required scope within assigned geography
Manage in-region escalations & issues
Liaise with in-region client stakeholders & interlock partners
Liaise with C&W in-country delivery partners and account service line teams
Ensure cost effective operational running of allocated sites
Ensure service delivery meets performance standards
Track and report all data required for performance (KPI) reporting
Actively participate and gather all required data & insights for portfolio planning process with service line leads and interlock partners
Oversee estates management service delivery within assigned geography (Liaison with clients and 3rd parties i.e. landlords and their agents to ensure uninterrupted use of the client’s premises, effectively acting as the intermediary between landlord and tenant)
Identify and drive through cost savings for Client
Oversee Property Asset Management (PAM) - subtenant management service delivery within assigned geography for sublet properties, monitor income collection and tenant liaison
Oversee transaction management service delivery for client within assigned geography (lease renewals, acquisitions, dispositions -subletting-early surrender, freehold acquisition / disposition) and valuations
Ensure strict adherence to client and account EM-TM-PAM processes
Continuously monitor for risks and issues and develop appropriate solutioning in conjunction with account leadership team
Ensure adherence to lease terms and compliance with statutory requirements and advising client of same
Manage and liaise with other Cushman & Wakefield teams and interlock partners to provide a full service to the client
Lead and ensure effective client relationship management for client stakeholders in assigned geography and scope of service
Key Performance Indicators:
Contribution to achievement of client and regional targets
Client satisfaction
Delivery of regular and accurate client reports
Services undertaken within client budget
Continuous improvement, operational efficiency opportunities and innovation
Knowledge & Experience:
People management experience
10+ years of portfolio management experience, preferably with finance sector experience
Strong leadership skills
Up to date knowledge of legislation regarding property management
Demonstrable technical competence in property management
Basic IT skills (word-processing and spreadsheets)
Industry specific packages (e.g. TRAMPS/PM&A)
General practice background for or within either a corporate, public sector or private practice
Skills & Qualifications:
Forward Planning – Plans and priorities own workload in order to achieve property management deliverables
Enabling Delivery – Capable of delivering property management effectively and thoroughly within agreed standards
Commercially Minded – Seeks efficiencies and cost savings for the client
Building Relationships – Establishes and nurtures harmonious relationships with clients, their advisers and colleagues
Developing People – Places a priority on developing own skills, knowledge and abilities in line with team requirements
Equivalent academic qualifications
Degree level estate management qualification or equivalent desired
Membership of RICS
Compensation and Benefits:
The compensation for the position is: $136,000.00 - $160,000.00. Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work.
Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at
1-888-365-5406
or email
HRServices@cushwake.com . Please refer to the job title and job location when you contact us.
#J-18808-Ljbffr
Director, Transaction Management
Job Description Summary
The Director of Transaction Management will be responsible for delivery of portfolio management services as described in SOW summary for the account within the assigned geography.
Job Description
Key Responsibilities:
Oversee & manage service delivery team within assigned geography
Be responsible for commercial and operational actions for the implementation of required scope within assigned geography
Manage in-region escalations & issues
Liaise with in-region client stakeholders & interlock partners
Liaise with C&W in-country delivery partners and account service line teams
Ensure cost effective operational running of allocated sites
Ensure service delivery meets performance standards
Track and report all data required for performance (KPI) reporting
Actively participate and gather all required data & insights for portfolio planning process with service line leads and interlock partners
Oversee estates management service delivery within assigned geography (Liaison with clients and 3rd parties i.e. landlords and their agents to ensure uninterrupted use of the client’s premises, effectively acting as the intermediary between landlord and tenant)
Identify and drive through cost savings for Client
Oversee Property Asset Management (PAM) - subtenant management service delivery within assigned geography for sublet properties, monitor income collection and tenant liaison
Oversee transaction management service delivery for client within assigned geography (lease renewals, acquisitions, dispositions -subletting-early surrender, freehold acquisition / disposition) and valuations
Ensure strict adherence to client and account EM-TM-PAM processes
Continuously monitor for risks and issues and develop appropriate solutioning in conjunction with account leadership team
Ensure adherence to lease terms and compliance with statutory requirements and advising client of same
Manage and liaise with other Cushman & Wakefield teams and interlock partners to provide a full service to the client
Lead and ensure effective client relationship management for client stakeholders in assigned geography and scope of service
Key Performance Indicators:
Contribution to achievement of client and regional targets
Client satisfaction
Delivery of regular and accurate client reports
Services undertaken within client budget
Continuous improvement, operational efficiency opportunities and innovation
Knowledge & Experience:
People management experience
10+ years of portfolio management experience, preferably with finance sector experience
Strong leadership skills
Up to date knowledge of legislation regarding property management
Demonstrable technical competence in property management
Basic IT skills (word-processing and spreadsheets)
Industry specific packages (e.g. TRAMPS/PM&A)
General practice background for or within either a corporate, public sector or private practice
Skills & Qualifications:
Forward Planning – Plans and priorities own workload in order to achieve property management deliverables
Enabling Delivery – Capable of delivering property management effectively and thoroughly within agreed standards
Commercially Minded – Seeks efficiencies and cost savings for the client
Building Relationships – Establishes and nurtures harmonious relationships with clients, their advisers and colleagues
Developing People – Places a priority on developing own skills, knowledge and abilities in line with team requirements
Equivalent academic qualifications
Degree level estate management qualification or equivalent desired
Membership of RICS
Compensation and Benefits:
The compensation for the position is: $136,000.00 - $160,000.00. Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work.
Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at
1-888-365-5406
or email
HRServices@cushwake.com . Please refer to the job title and job location when you contact us.
#J-18808-Ljbffr