Compass Group, North America
CONFERENCE COORDINATOR
Compass Group, North America, Minneapolis, Minnesota, United States, 55400
Flik Hospitality Group
Salary: $24 / hour
What makes FLIK click
What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.
We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.
Job Summary
Connections is the branded term for the Wells Fargo corporate conference centers within their large administrative buildings. The Connections team manages collaborative, meeting, and event space in 12 markets across the United States. Our customers are Wells Fargo Employees, contract staff, and nonprofit organizations.
Key Responsibilities:
Deliver a consistent, outstanding customer service experience
Manage and book reservation requests; maintain room schedules through reservation system
Serve as first point of contact for their specific location/site regarding Connections space - provide tours to clients as necessary
Greet and provide directional assistance to all guest/facilitators as needed, be a welcoming first impression at Connections reception desk
Manage and respond to all emails in the location-specific folders in shared Connections mailbox
Respond in a timely manner when processing customer requests for reservations
Provide consultative event coordination services to customers, including catering, room set-ups, AV troubleshooting and general event logistics
Perform set-up and clean-up for beverage service as needed
Responsible for room setups; assuring room configurations are correct, ready 30 minutes prior to event start
Knowledgeable in answering site specific questions reqarding local amenities
Responsible for maintaining Connections space, including submitting work orders as needed.
Minimum Qualifications:
Outstanding customer service skills
Superior verbal and written communication skills, especially customer friendly communications
High proficiency with Microsoft Office product suite (i.e. Excel, Word, PowerPoint, Outlook)
Experience working in technical/audiovisual environment
Ability to work independently, prioritize effectively and make decisions
Ability to adapt quickly to change and maintain a flexible approach when providing customer support
Able to remain mobile for extended periods during work day
Able to work a flexible schedule to include evening and weekend hours
Must be able to lift 50 pounds
Preferred Skills:
Work experience with reservation software platforms
Ability to navigate virtual meeting platforms i.e. Zoom, Skype, MS Teams
Catering or other food service-related experience
Communications, Event Planning or Hospitality background
Apply to Flik today!
Flik is a member of Compass Group USA
Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Applications are accepted on an ongoing basis.
Flik maintains a drug-free workplace.
Associates at Flik Hospitality are offered many fantastic benefits.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Req ID: 1347123
Flik Hospitality Group
JEANNE M LANE
[[req_classification]]
Salary: $24 / hour
What makes FLIK click
What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.
We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.
Job Summary
Connections is the branded term for the Wells Fargo corporate conference centers within their large administrative buildings. The Connections team manages collaborative, meeting, and event space in 12 markets across the United States. Our customers are Wells Fargo Employees, contract staff, and nonprofit organizations.
Key Responsibilities:
Deliver a consistent, outstanding customer service experience
Manage and book reservation requests; maintain room schedules through reservation system
Serve as first point of contact for their specific location/site regarding Connections space - provide tours to clients as necessary
Greet and provide directional assistance to all guest/facilitators as needed, be a welcoming first impression at Connections reception desk
Manage and respond to all emails in the location-specific folders in shared Connections mailbox
Respond in a timely manner when processing customer requests for reservations
Provide consultative event coordination services to customers, including catering, room set-ups, AV troubleshooting and general event logistics
Perform set-up and clean-up for beverage service as needed
Responsible for room setups; assuring room configurations are correct, ready 30 minutes prior to event start
Knowledgeable in answering site specific questions reqarding local amenities
Responsible for maintaining Connections space, including submitting work orders as needed.
Minimum Qualifications:
Outstanding customer service skills
Superior verbal and written communication skills, especially customer friendly communications
High proficiency with Microsoft Office product suite (i.e. Excel, Word, PowerPoint, Outlook)
Experience working in technical/audiovisual environment
Ability to work independently, prioritize effectively and make decisions
Ability to adapt quickly to change and maintain a flexible approach when providing customer support
Able to remain mobile for extended periods during work day
Able to work a flexible schedule to include evening and weekend hours
Must be able to lift 50 pounds
Preferred Skills:
Work experience with reservation software platforms
Ability to navigate virtual meeting platforms i.e. Zoom, Skype, MS Teams
Catering or other food service-related experience
Communications, Event Planning or Hospitality background
Apply to Flik today!
Flik is a member of Compass Group USA
Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Applications are accepted on an ongoing basis.
Flik maintains a drug-free workplace.
Associates at Flik Hospitality are offered many fantastic benefits.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Req ID: 1347123
Flik Hospitality Group
JEANNE M LANE
[[req_classification]]