Four Seasons Hotels Ltd
Employee Experience Coordinator
Four Seasons Hotels Ltd, Vail, Colorado, United States, 81657
Employee Experience Coordinator
About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:Come and experience the Colorado lifestyle in the heart of the Rockies. Access to world class year-round outdoor lifestyle activities right in your backyard with a quick drive to Denver to stay current with live music, sports and cultural events. Eagle airport is in close proximity with flights to major cities to explore new locations through discounted hotel benefits. Join a team of inclusive, caring, and exceptional colleagues that are happy to invest in your development through best-in-class trainings to reach your potential. A place where you can give back to the community by taking part in our multiple initiatives with local neighborhood organizations that support regional and global causes. Gain exposure through opportunities to task force during low season with a broad network of Four Seasons colleagues to expand your knowledge and resources. We strive to provide a workplace where you can elevate your craft, advance your career, have an active lifestyle, and feel engaged with your team members and the community.About the role:This is a dynamic role that provides hands-on experience in all facets of the People & Culture function providing an excellent path to gaining the experience needed to progress to a P&C management position. The role has two major functions within the P&C office. The first being a support role for the Assistant Director of P&C, Learning and Development Manager and Talent Acquisition Manager. The second job function is to elevate the employee experience by interactively engaging with employees, creating an environment that celebrates all employees and a culture that recognizes our employees' contributions.What you will do:P&C SupportExhibit a professional, approachable demeanor at all times as they are the first point of contact for employees and applicants in the P&C office.Responsible for full cycle administrative hiring process as well as assisting the onboarding process and employment verification, ensuring compliance with every new hire.Support the team through many facets of People and Culture, including but not limited to: HR systems administration and records management (Workday), recruitment, onboarding/offboarding, employee events, compliance and various reporting and administrative duties.Contribute to the recruitment efforts by attending various job fairs to promote the positive work culture at Four Seasons.Employee ExperienceCommunicationsAssist in executing the employee recognition strategy.Creating and deploying an employee communications plan that ensures a steady and timely flow of information through various sources like bulletin boards, internal monitors, email and Engage.Monthly birthday and anniversary emails, flyers and cards highlighting milestone announcements.Employee Housing Point PersonElevate the pre-arrival experience for all employees.Plan and execute a seamless new hire arrival process, onboarding, offboarding and transfer process to include pre-arrival communication, and housing coordination.Track occupancy by type of employees and type of housing. Update monthly to maintain accurate employee records and assist with reporting to include housing rent payments and deposit refunds.Conduct stay interviews and gather data to continuously enhance the employee experience.Join various Department Meetings to get feedback from employees on employee experience including employee survey feedback meetings.Plan and execute a seamless transfer and exit process for individuals leaving the property to include gathering exit feedback to improve future employee experience.Event PlanningPlan and execute regular employee events and gatherings that are diverse, inclusive and meaningful. With special programming for staff living in housing.What you bring:1-2 years of administrative experience, preferably within People & Culture / Human Resources.High level of professionalism, integrity, and confidentiality.High proficiency with Microsoft Office, Canva, Forms, Engage and have working knowledge of HRIS or similar systems.Exceptional organization and detail-oriented, with an unmatched ability to manage multiple priorities.Ability to interact effectively with all levels of management and staff.Ability to work independently, take initiative and use good judgment.Ability to maintain confidentiality at all times.Possess a high level of emotional intelligence coupled with excellent communication.Experience working in a hotel and/or hospitality experience preferred.Fluency in English is required for this location and this job requires applicants to have current work authorization in the United States. Bilingual in Spanish preferred.What we offer:Hourly Wage: $29.65 per hour.Winter Season Lifestyle Benefit.Merchant Pass and Eco Passes Available.401k participation with company matching program.Competitive Benefits: Medical, Dental and Life Insurance.Discounted travel with discounted F&B and Spa Services at Four Seasons Hotels and Resorts Worldwide.Employee cafeteria for shift meals.Complimentary dry cleaning of uniforms.Be yourself and become a member of a work family that cares about you and invests in your development.Elevate your craft here and abroad!Employee engagement at all levels; Where your thoughts and ideas are not only heard but actioned.Schedule & Hours:This is a full-time position.A successful candidate will have the ability to work Monday through Friday and Holidays and weekends as needed based on employee events.Learn more about what it is like to work at Four Seasons Resort and Residences Vail, visit us:http://fourseasons.com/vail/phots-and-videos//http://jobs.fourseasons.com/https://www.linkedin.com/company/four-seasons-hotels-and-resortshttps://www.facebook.com/FourSeasonsJobshttps://twitter.com/FourSeasonsJobsWe look forward to receiving your application!Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdfDedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of - the opportunity to build a life-long career with global potential and a real sense of pride in work well done.
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About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:Come and experience the Colorado lifestyle in the heart of the Rockies. Access to world class year-round outdoor lifestyle activities right in your backyard with a quick drive to Denver to stay current with live music, sports and cultural events. Eagle airport is in close proximity with flights to major cities to explore new locations through discounted hotel benefits. Join a team of inclusive, caring, and exceptional colleagues that are happy to invest in your development through best-in-class trainings to reach your potential. A place where you can give back to the community by taking part in our multiple initiatives with local neighborhood organizations that support regional and global causes. Gain exposure through opportunities to task force during low season with a broad network of Four Seasons colleagues to expand your knowledge and resources. We strive to provide a workplace where you can elevate your craft, advance your career, have an active lifestyle, and feel engaged with your team members and the community.About the role:This is a dynamic role that provides hands-on experience in all facets of the People & Culture function providing an excellent path to gaining the experience needed to progress to a P&C management position. The role has two major functions within the P&C office. The first being a support role for the Assistant Director of P&C, Learning and Development Manager and Talent Acquisition Manager. The second job function is to elevate the employee experience by interactively engaging with employees, creating an environment that celebrates all employees and a culture that recognizes our employees' contributions.What you will do:P&C SupportExhibit a professional, approachable demeanor at all times as they are the first point of contact for employees and applicants in the P&C office.Responsible for full cycle administrative hiring process as well as assisting the onboarding process and employment verification, ensuring compliance with every new hire.Support the team through many facets of People and Culture, including but not limited to: HR systems administration and records management (Workday), recruitment, onboarding/offboarding, employee events, compliance and various reporting and administrative duties.Contribute to the recruitment efforts by attending various job fairs to promote the positive work culture at Four Seasons.Employee ExperienceCommunicationsAssist in executing the employee recognition strategy.Creating and deploying an employee communications plan that ensures a steady and timely flow of information through various sources like bulletin boards, internal monitors, email and Engage.Monthly birthday and anniversary emails, flyers and cards highlighting milestone announcements.Employee Housing Point PersonElevate the pre-arrival experience for all employees.Plan and execute a seamless new hire arrival process, onboarding, offboarding and transfer process to include pre-arrival communication, and housing coordination.Track occupancy by type of employees and type of housing. Update monthly to maintain accurate employee records and assist with reporting to include housing rent payments and deposit refunds.Conduct stay interviews and gather data to continuously enhance the employee experience.Join various Department Meetings to get feedback from employees on employee experience including employee survey feedback meetings.Plan and execute a seamless transfer and exit process for individuals leaving the property to include gathering exit feedback to improve future employee experience.Event PlanningPlan and execute regular employee events and gatherings that are diverse, inclusive and meaningful. With special programming for staff living in housing.What you bring:1-2 years of administrative experience, preferably within People & Culture / Human Resources.High level of professionalism, integrity, and confidentiality.High proficiency with Microsoft Office, Canva, Forms, Engage and have working knowledge of HRIS or similar systems.Exceptional organization and detail-oriented, with an unmatched ability to manage multiple priorities.Ability to interact effectively with all levels of management and staff.Ability to work independently, take initiative and use good judgment.Ability to maintain confidentiality at all times.Possess a high level of emotional intelligence coupled with excellent communication.Experience working in a hotel and/or hospitality experience preferred.Fluency in English is required for this location and this job requires applicants to have current work authorization in the United States. Bilingual in Spanish preferred.What we offer:Hourly Wage: $29.65 per hour.Winter Season Lifestyle Benefit.Merchant Pass and Eco Passes Available.401k participation with company matching program.Competitive Benefits: Medical, Dental and Life Insurance.Discounted travel with discounted F&B and Spa Services at Four Seasons Hotels and Resorts Worldwide.Employee cafeteria for shift meals.Complimentary dry cleaning of uniforms.Be yourself and become a member of a work family that cares about you and invests in your development.Elevate your craft here and abroad!Employee engagement at all levels; Where your thoughts and ideas are not only heard but actioned.Schedule & Hours:This is a full-time position.A successful candidate will have the ability to work Monday through Friday and Holidays and weekends as needed based on employee events.Learn more about what it is like to work at Four Seasons Resort and Residences Vail, visit us:http://fourseasons.com/vail/phots-and-videos//http://jobs.fourseasons.com/https://www.linkedin.com/company/four-seasons-hotels-and-resortshttps://www.facebook.com/FourSeasonsJobshttps://twitter.com/FourSeasonsJobsWe look forward to receiving your application!Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdfDedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of - the opportunity to build a life-long career with global potential and a real sense of pride in work well done.
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