AT&T Spring Mobile
Store Leader 2 - West Seattle
AT&T Spring Mobile, Seattle, Washington, us, 98127
Store Leader 2 - West Seattle
At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!The Store Leader/Store Leader 2 is responsible for all facets of store operations (at two store locations for SL2) and directly influences the performance of everyone who interacts with guests. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Store Leader develops and promotes a sales culture by creating individualized and complete solutions for every guest, and providing outstanding guest service experiences through professional conduct and shared passion for gaming, and supporting the overall store environment to meet/exceed sales and profit.ESSENTIAL JOB DUTIES AND RESPONSIBILITIESSL2 will manage and lead in a multiunit capacity, with the ability to multitask and direct a larger team across two store locations.Provide and model best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs.Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business.Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system.Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally.Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program.Recruit, interview, hire, assess, develop, and retain high-performing associates.Ensure associates have completed their onboarding, job training, and compliance training prior to opening or closing a shift on their own.Communicate regularly with store associates and District Manager to ensure that all GameStop store initiatives are implemented according to plan.Schedule store associates ensuring that the scheduling guidelines are followed.Approve payroll, make time edits, and verify that store associates are paid for all time worked.Provide timely and appropriate recognition and feedback to all store associates concerning performance.Ensure that all areas of the store are neat, clean, organized, and merchandised per company guidelines.Ensure Omni-Channel orders are fulfilled and shipped daily.Perform store inventory counts and communicate discrepancies to District Leader.Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations.Consistently adhere to and demonstrate a commitment to GameStop policies and procedures.QUALIFICATIONSMust present proof of ability to legally work in the United States.Must be at least 18 years of age.High school diploma or equivalent required; associate’s or accredited bachelor’s degree preferred.At least 1 year of retail management experience required.Video game knowledge preferred.KEY JOB SKILLS AND ABILITIESPossess an outgoing and welcoming personality with strong people skills.Demonstrate clear verbal and written communication and listening skills.Work independently and as the head of a team to perform all tasks as assigned.Meet leadership performance expectations, including attendance and personal appearance.Operate Point-of-Sale (POS) computer system.Be reliable and trustworthy; always use good judgment.Able to work alone and stand and move throughout the store unassisted for up to 12 hours per day.Job descriptions are subject to change at any time based on business conditions/needs. GameStop considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status.
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At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!The Store Leader/Store Leader 2 is responsible for all facets of store operations (at two store locations for SL2) and directly influences the performance of everyone who interacts with guests. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Store Leader develops and promotes a sales culture by creating individualized and complete solutions for every guest, and providing outstanding guest service experiences through professional conduct and shared passion for gaming, and supporting the overall store environment to meet/exceed sales and profit.ESSENTIAL JOB DUTIES AND RESPONSIBILITIESSL2 will manage and lead in a multiunit capacity, with the ability to multitask and direct a larger team across two store locations.Provide and model best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs.Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business.Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system.Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally.Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program.Recruit, interview, hire, assess, develop, and retain high-performing associates.Ensure associates have completed their onboarding, job training, and compliance training prior to opening or closing a shift on their own.Communicate regularly with store associates and District Manager to ensure that all GameStop store initiatives are implemented according to plan.Schedule store associates ensuring that the scheduling guidelines are followed.Approve payroll, make time edits, and verify that store associates are paid for all time worked.Provide timely and appropriate recognition and feedback to all store associates concerning performance.Ensure that all areas of the store are neat, clean, organized, and merchandised per company guidelines.Ensure Omni-Channel orders are fulfilled and shipped daily.Perform store inventory counts and communicate discrepancies to District Leader.Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations.Consistently adhere to and demonstrate a commitment to GameStop policies and procedures.QUALIFICATIONSMust present proof of ability to legally work in the United States.Must be at least 18 years of age.High school diploma or equivalent required; associate’s or accredited bachelor’s degree preferred.At least 1 year of retail management experience required.Video game knowledge preferred.KEY JOB SKILLS AND ABILITIESPossess an outgoing and welcoming personality with strong people skills.Demonstrate clear verbal and written communication and listening skills.Work independently and as the head of a team to perform all tasks as assigned.Meet leadership performance expectations, including attendance and personal appearance.Operate Point-of-Sale (POS) computer system.Be reliable and trustworthy; always use good judgment.Able to work alone and stand and move throughout the store unassisted for up to 12 hours per day.Job descriptions are subject to change at any time based on business conditions/needs. GameStop considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status.
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