VP, Branch Manager - Lakewood (Full-time), S/G 550

How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York. Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do. At Provident Bank, we are committed to enhancing our customer and employees’ experience.POSITION OVERVIEW:The Branch Manager is a dynamic role, responsible for the growth of consumer and business customer relationships and the administration and daily operation of a retail branch office. This includes, but is not limited to: operations and risk management (ensuring adherence to internal controls), lending, product sales, customer service, performance management, and security and safety in accordance with the Bank’s objectives. The Branch Manager provides leadership to the branch and team members, which will result in attainment of the branches objectives and goals and associate development.KEY RESPONSIBILITIES:Achieve all assigned goals. Monitor all sales related goals for all branch team members and provide coaching as needed in the area of sales skills, recognizing opportunities while dealing with customers and prospective customers. Conduct a minimum of one weekly team huddle and one weekly team meeting focused on sales activities and results.Manage and perform external sales calling program.Provide positive leadership, mentorship and inspire all branch employees to reach their full potential.Participate in professional leadership development courses and product/service training to ensure skills are maintained and strengthened.Responsible for the quality of service provided by branch team members; ensuring exceptional customer service is consistently delivered and exceeds expectations. Validation via customer satisfaction surveys.Participate in local community events including membership in local organizations such as Rotary Club, Chamber of Commerce, etc.Work in conjunction with the Assistant Branch Manager to provide day-to-day direction to branch staff in all aspects of branch operations. Ensure that branch team members operate within established policies and procedures of the Bank and government regulations.Responsible for all risk management-related issues related to the branch.Perform additional duties as required or assigned.MINIMUM QUALIFICATIONS:High School Diploma or GED.7 years management experience in a sales and service environment.Business development experience, with strong community ties within the general area of the assigned branch location.Demonstrate positive and professional client and employee centric and service-oriented attitude.Clearly communicates a vision and removes barriers for team success.Proven ability to meet sales targets and production goals.Excellent written and verbal communication skills with the ability to communicate clearly and appropriately at all levels of the organization.Highly organized. Ability to plan and complete multiple priorities with competing deadlines.Knowledgeable of banking operational processes and how they relate to Federal Regulations and Laws.Ability to work a flexible schedule based upon the needs of the business and attend after hours Bank, community and philanthropic events.PREFERRED QUALIFICATIONS:Bachelor’s Degree in Business Administration or related field preferred.LICENSES AND/OR CERTIFICATES:Will be required to register as a mortgage loan originator with the NMLS prior to being allowed to take mortgage loan applications, negotiate or extend terms of a mortgage or other loan secured by a residence.Life and Health Licenses to support investment program (preferred).TRAVEL REQUIREMENTS:May require travel between Customer sites, Provident Offices, or Branches.WORKING CONDITIONS:Work is mainly performed under general office conditions in a retail-banking establishment. Willing and able to work required overtime. Willing and able to travel to other locations/branches. Must be flexible and demonstrate the ability to adapt to new job locations and reassignments as directed.Lifting from 5 to 25 lbs. (Coins).Prolonged sitting/standing.Occasional bending or stooping (To retrieve coins from individual vault).Work is performed in a normal office environment. Noise levels are usually moderate. May also involve travel to customers and property locations.This job description may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management.Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization.We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law.

#J-18808-Ljbffr