SSA Group
Director of Catering Operations
SSA Group, San Antonio, Texas, United States, 78208
San Antonio Zoo, San Antonio, Texas, United States of AmericaJob Description
SSA Group at San Antonio Zoo is looking for a talented Director of Catering Operations to join our team!Please note that for this position, we accept applications on an ongoing basis. There is no set deadline for submitting your application. We encourage interested candidates to apply at any time, and we will review applications as they are received.Director of Catering OperationsWho are we:SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions and more. We increase revenue opportunities for partners across the United States. With 50 years in the business, SSA has refined the basics while pioneering better ways forward.Position Title:
Director of Catering OperationsReports to:
General ManagerResponsibilities
BEO management and execution of event operations experience necessary, with dedicated focus to food setup, presentation, room presence, and overall event flow.People person that is guest service oriented.Leads team through active coaching and upholding standard of service as necessary to success of the operation.Operational oversight of full Catering Operations - inclusive of buffet, hors d’oeuvres, plated, small to large-scale events.Works directly with Catering Management Team, Executive Chef, and/or General Manager onsite in mapping out Catering Operations.Responsibly geared towards presenting a clean and welcome experience for guests through upholding sanitation requirements.IDEA + Belonging
Promote an inclusive & supportive approach within the Brand team, with networking continuing at all units.Focuses on removing barriers and empowering growth and opportunity for team members at all levels.Leads by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary.Engages with SSA/Unit in driving community effort through engagement activities and focus on opportunities of giving back.Job Requirements
Goal-oriented and flexible to meet the needs of the operation.Comfortable with managing an employee life-cycle, from hire to retire.Strong interpersonal and communication skills, including the ability to articulate to our client, General Manager, and HQ personnel.Proven leadership skills with an understanding of the importance of team building/development, while fostering partnerships.Demonstrates financial management, merchandising, analytical, planning, and leadership skills.Computer knowledge and skill level for basic office functions.Exceptional problem solving/decision making skills combined with the ability to be organized.Individual who brings excitement and opportunity to engage with the team and guests.Demonstrates desire to help the team succeed.Driven by cultural attractions and the environment they support.Requirements
Experience managing in a high-volume catering, fine-dining catering, and/or equivalent banquet events.Basic culinary experience preferred (but training offered); with ability to navigate multiple menu items and support food quality, presentation, and service to the standard of service per location.Knowledge of food safety standards, quality, and presentation.ServSafe or Food Handling Certification a plus.This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. The Company reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change.SSA Group, LLC. is an equal opportunity employer. We embrace diversity and equal opportunity through our commitment to building a team that represents a variety of backgrounds, perspectives, and skills.The more inclusive we are, the better our work will be.Compensation and Benefits
Full-TimeSalary – based on range in consideration of relevant job experience and certification/education.Vacation or TAFW (time away from work) Plan – we want our team to take time as they need, so don’t accrue hours but rather give you freedom to schedule within scope of the business and your needs.Medical, Dental, Vision, Life Insurance; employee premiums applicable.Short-Term Disability and Long-Term Disability, employer sponsored; scaled-salary pay following submission and approval of leave.Birthing Parent Plan covers up to (6-8) weeks fully paid leave, based on birthing event.(4) Week fully paid Parental leave following birth, adoption or foster event, can be coupled with Birthing Parent Plan to extend above timeline.401k program, eligible for enrollment after (1) year of employment during January or June open enrollment periods, company is not matching at this time.$75 monthly cell phone stipend.
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SSA Group at San Antonio Zoo is looking for a talented Director of Catering Operations to join our team!Please note that for this position, we accept applications on an ongoing basis. There is no set deadline for submitting your application. We encourage interested candidates to apply at any time, and we will review applications as they are received.Director of Catering OperationsWho are we:SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions and more. We increase revenue opportunities for partners across the United States. With 50 years in the business, SSA has refined the basics while pioneering better ways forward.Position Title:
Director of Catering OperationsReports to:
General ManagerResponsibilities
BEO management and execution of event operations experience necessary, with dedicated focus to food setup, presentation, room presence, and overall event flow.People person that is guest service oriented.Leads team through active coaching and upholding standard of service as necessary to success of the operation.Operational oversight of full Catering Operations - inclusive of buffet, hors d’oeuvres, plated, small to large-scale events.Works directly with Catering Management Team, Executive Chef, and/or General Manager onsite in mapping out Catering Operations.Responsibly geared towards presenting a clean and welcome experience for guests through upholding sanitation requirements.IDEA + Belonging
Promote an inclusive & supportive approach within the Brand team, with networking continuing at all units.Focuses on removing barriers and empowering growth and opportunity for team members at all levels.Leads by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary.Engages with SSA/Unit in driving community effort through engagement activities and focus on opportunities of giving back.Job Requirements
Goal-oriented and flexible to meet the needs of the operation.Comfortable with managing an employee life-cycle, from hire to retire.Strong interpersonal and communication skills, including the ability to articulate to our client, General Manager, and HQ personnel.Proven leadership skills with an understanding of the importance of team building/development, while fostering partnerships.Demonstrates financial management, merchandising, analytical, planning, and leadership skills.Computer knowledge and skill level for basic office functions.Exceptional problem solving/decision making skills combined with the ability to be organized.Individual who brings excitement and opportunity to engage with the team and guests.Demonstrates desire to help the team succeed.Driven by cultural attractions and the environment they support.Requirements
Experience managing in a high-volume catering, fine-dining catering, and/or equivalent banquet events.Basic culinary experience preferred (but training offered); with ability to navigate multiple menu items and support food quality, presentation, and service to the standard of service per location.Knowledge of food safety standards, quality, and presentation.ServSafe or Food Handling Certification a plus.This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. The Company reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change.SSA Group, LLC. is an equal opportunity employer. We embrace diversity and equal opportunity through our commitment to building a team that represents a variety of backgrounds, perspectives, and skills.The more inclusive we are, the better our work will be.Compensation and Benefits
Full-TimeSalary – based on range in consideration of relevant job experience and certification/education.Vacation or TAFW (time away from work) Plan – we want our team to take time as they need, so don’t accrue hours but rather give you freedom to schedule within scope of the business and your needs.Medical, Dental, Vision, Life Insurance; employee premiums applicable.Short-Term Disability and Long-Term Disability, employer sponsored; scaled-salary pay following submission and approval of leave.Birthing Parent Plan covers up to (6-8) weeks fully paid leave, based on birthing event.(4) Week fully paid Parental leave following birth, adoption or foster event, can be coupled with Birthing Parent Plan to extend above timeline.401k program, eligible for enrollment after (1) year of employment during January or June open enrollment periods, company is not matching at this time.$75 monthly cell phone stipend.
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