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Senior Living Management

Maintenance Director

Senior Living Management, Camilla, Georgia, United States, 31730


Job Description: Maintenance Director

SummaryProvides hands-on completion of all repair and maintenance activities. Supervises and coordinates activities of workers engaged in maintaining and repairing physical structures of buildings and grounds. Directs housekeeping program to ensure clean, orderly, and attractive conditions of community.Essential Duties and Responsibilities include the following:

Other duties may be assigned.Repair & Maintenance• Maintains property within the assigned area of responsibility including: building(s), grounds, fence(s), parking area(s), furniture, appliances, heating and air conditioning, etc.• Maintains and repairs all service equipment, but not limited to: power equipment & tools, kitchen equipment & tools.• Performs and/or supervises landscaping functions including, but not limited to: mowing, weeding, fertilizing, watering, replanting, disposing, etc.• Tests, inspects, maintains and repairs community systems including, but not limited to: plumbing, electrical, fire system, resident tracking system, sprinkler system, door alarm system, HVAC system, hot water & circulation pumps, fire extinguishers, generators, elevators, etc. Ensures any related licenses are current.• Coordinates preventative repair and maintenance program in accordance with company guidelines and within departmental budget.• Ensures overall physical plant safety by applying accident prevention measures, equipment preservation measures and safe working practices.• Maintains complete instruction and warranty books on all community equipment.• Assists with vehicle maintenance and servicing.• Conducts periodic inspections of exterior building, grounds, and equipment to determine necessary repairs and evaluate physical condition of community.• Coordinates and provides on-call repair and maintenance as needed and resolves maintenance problems by completing work orders timely.• Assists with resident move-ins.• Drives company vehicle if/when necessary.• Inventory management in accordance with company guidelines.• Functions as liaison to outside vendors and contractors. Establishes bid proposals as needed.• Follows through on aesthetic building improvements including, but not limited to touch-up painting, staining woodwork, carpet cleaning, drywall repair, unit renovation, and minor building repair.• Performs smoke detector and fire sprinkler system alarm inspections and tests in accordance with State requirements.• Initiates and completes required documentation, training, and communications regarding compliance of fire drills and performs fire drills in accordance with State requirements.• Interprets company policies to workers and enforces safety regulations.• Represents department in all staff meetings.• Serves on safety committee.Housekeeping• Establishes standards and procedures for work of housekeeping staff.• Plans work schedules to ensure adequate service.• Investigates new and improved cleaning instruments and methods.• Assists in housekeeping duties as part of annual deep cleaning and apartment turnover or as otherwise needed.• Represents department in all staff meetings.Supervisory ResponsibilitiesDirectly supervises employees in the Repair & Maintenance Department as well as the Housekeeping & Laundry Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.CompetenciesTo perform the job successfully, an individual should demonstrate the following competencies:• Problem Solving - Identifies and resolves problems in a timely manner.• Project Management - Coordinates projects; Communicates changes and progress; Completes projects on time and within budget.• Customer Service - Manages difficult or emotional resident situations; Responds promptly to resident needs; Responds to requests for service and assistance; Meets commitments.• Interpersonal Skills - Maintains confidentiality.• Teamwork - Balances team and individual responsibilities; Contributes to building a positive team spirit; Able to build morale and group commitments to goals and objectives; Makes self available to staff.• Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.• Diversity & Ethics - Shows respect and sensitivity for cultural differences; promotes a harassment-free environment; Treats people with respect; Upholds organizational values.• Organizational Support - Follows policies and procedures; Supports organization's goals and values.• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Develops realistic action plans.• Quality - Monitors own work to ensure quality and compliance with standards.• Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education and/or ExperienceHigh school diploma or general education degree (GED) and one to two years related experience and/or training; or equivalent combination of education and experience.Language SkillsAbility to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.Reasoning AbilityAbility to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.Certificates, Licenses, RegistrationsHVAC preferred. CPR/First Aid certified a plus. State required certifications, training and continuing education. Valid driver’s license.Other Skills and AbilitiesKnowledge of Electricity, Electronic Controls, Air Conditioning, Home Appliances, Sprinkler System. Knowledge of plumbing, painting, construction, carpentry, grounds maintenance. Knowledge of and compliance with OSHA regulations. Must be safety-minded and demonstrate working knowledge of good safety habits.Other QualificationsMust possess excellent people skills and sincere appreciation of elderly persons and their continued place in society. Must be able to support the community during severe weather conditions and other emergency situations. Must be able to lift and use heavy tools and/or machinery and supplies.Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move 50 to 100 pounds. Specific vision abilities required by this job include close vision and distance vision.Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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