NetJets
InFlight Dining & Logistics Regional Manager (NJUS)
NetJets, Teterboro, New Jersey, us, 07699
Purpose of Position
The InFlight Dining & Logistics, Regional Manager is responsible for overseeing daily catering logistics operations and management of supplier performance for their assigned territory. Reporting to and collaborating with the NetJets Quality & Standards Executive Chef, the InFlight Dining & Logistics Regional Manager will continuously improve and execute an inflight catering supply chain strategy to elevate the NetJets InFlight Dining experience from infancy to execution. Through ongoing process, standards, and training improvement with the Quality & Standards Executive Chef; the InFlight Dining & Logistics Regional Manager will ensure execution throughout the supplier network from the supplier's kitchen through product delivery to our Owners and Crewmembers. Responsibilities will include safety compliance and quality auditing, training execution, supplier performance management, supply chain process solutions, and new initiative support. The InFlight Dining & Logistics, Regional Manager will support the overall mission of the InFlight Dining strategy and successful delivery of catering for Owners and Crewmembers.Tasks and Responsibilities
Regional management of all catering suppliers within their respective territoriesDevelopment and enforcement of processes to ensure quality control and consistency within our daily operations and throughout the entire supply chainSupplier management including supplier training, compliance, auditing, coaching, and development. This will include on-site support for suppliers when neededMaintain an intimate knowledge of the aviation catering food and beverage supplier market, proactively identifying efficiencies associated with all products and ingredients required to execute the NetJets InFlight Dining mission: providing unmatched cuisine and dining experiences at an exceptional value through a commitment to safety, quality, effective communication, performance excellence, process efficiency, and continuous improvementOperate as a brand ambassador for the NetJets InFlight Dining program; providing knowledge and guidance to ultimately foster positive working relationships throughout our supplier network in an effort to drive accountability and quality on a daily basisPartner with the Quality and Standards Executive Chef to evaluate product delivery for consistency; taking aesthetics, plating, quantity, and more into considerationUsing analyzed data and a defined strategy, provide proactive feedback to suppliers based on established requirements, specifications, and expectations set by Quality and Standards Executive ChefEducation
Bachelor's in HospitalityCertifications and Licenses
Years of Experience
4-6 years of experienceCore Competencies
Service-OrientedCuriosityCollaborationAdaptabilityStrives For Positive ResultsKnowledge, Skills, Abilities and Other (KSAOs)
Ability to collaborate with multiple teams in complex operationsDemonstrated ability to solve complex problemsInventory management experienceAbility to develop and manage training materialsProven supplier management skillsIn-depth understanding of business aviation & associated operationsDemonstrated leadership skills with excellent interpersonal, oral, and written communication skillsStrong ability to successfully execute projects and programsExcellent organizational skills and attention to detailAbility to travel on a frequent basis 50-75%Proficient with Microsoft Office Suite or related softwareCulinary experience preferred but not mandatoryServSafe Management certification preferred, obtained within 90 days of start date
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The InFlight Dining & Logistics, Regional Manager is responsible for overseeing daily catering logistics operations and management of supplier performance for their assigned territory. Reporting to and collaborating with the NetJets Quality & Standards Executive Chef, the InFlight Dining & Logistics Regional Manager will continuously improve and execute an inflight catering supply chain strategy to elevate the NetJets InFlight Dining experience from infancy to execution. Through ongoing process, standards, and training improvement with the Quality & Standards Executive Chef; the InFlight Dining & Logistics Regional Manager will ensure execution throughout the supplier network from the supplier's kitchen through product delivery to our Owners and Crewmembers. Responsibilities will include safety compliance and quality auditing, training execution, supplier performance management, supply chain process solutions, and new initiative support. The InFlight Dining & Logistics, Regional Manager will support the overall mission of the InFlight Dining strategy and successful delivery of catering for Owners and Crewmembers.Tasks and Responsibilities
Regional management of all catering suppliers within their respective territoriesDevelopment and enforcement of processes to ensure quality control and consistency within our daily operations and throughout the entire supply chainSupplier management including supplier training, compliance, auditing, coaching, and development. This will include on-site support for suppliers when neededMaintain an intimate knowledge of the aviation catering food and beverage supplier market, proactively identifying efficiencies associated with all products and ingredients required to execute the NetJets InFlight Dining mission: providing unmatched cuisine and dining experiences at an exceptional value through a commitment to safety, quality, effective communication, performance excellence, process efficiency, and continuous improvementOperate as a brand ambassador for the NetJets InFlight Dining program; providing knowledge and guidance to ultimately foster positive working relationships throughout our supplier network in an effort to drive accountability and quality on a daily basisPartner with the Quality and Standards Executive Chef to evaluate product delivery for consistency; taking aesthetics, plating, quantity, and more into considerationUsing analyzed data and a defined strategy, provide proactive feedback to suppliers based on established requirements, specifications, and expectations set by Quality and Standards Executive ChefEducation
Bachelor's in HospitalityCertifications and Licenses
Years of Experience
4-6 years of experienceCore Competencies
Service-OrientedCuriosityCollaborationAdaptabilityStrives For Positive ResultsKnowledge, Skills, Abilities and Other (KSAOs)
Ability to collaborate with multiple teams in complex operationsDemonstrated ability to solve complex problemsInventory management experienceAbility to develop and manage training materialsProven supplier management skillsIn-depth understanding of business aviation & associated operationsDemonstrated leadership skills with excellent interpersonal, oral, and written communication skillsStrong ability to successfully execute projects and programsExcellent organizational skills and attention to detailAbility to travel on a frequent basis 50-75%Proficient with Microsoft Office Suite or related softwareCulinary experience preferred but not mandatoryServSafe Management certification preferred, obtained within 90 days of start date
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