City Colleges of Chicago
Admissions Specialist/Advisor - Adult Education
City Colleges of Chicago, Chicago, Illinois, United States, 60290
ADMISSIONS SPECIALIST/ADVISOR - ADULT EDUCATIONMALCOLM X COLLEGEMalcolm X College is seeking an
Admissions Specialist/Advisor
to join the Adult Education Department. The Admissions Specialist/Advisor is responsible for student support and administrative duties relating to Admissions, Enrollment Services, and Transfer Services. The position also works collaboratively with Recruiters to secure enrollment from prospective students and maintains effective follow-up by using various tracking systems. Serves as a member of the Admissions Team managing student intakes to assist in achieving enrollment goals for the college.The mission of
Malcolm X College
is to provide accessible liberal arts and health-focused education that fosters personal and professional achievement. To fulfill this mission, we focus on the following core values: accountability, community, diversity, empowerment, learning, and respect.At City Colleges of Chicago (CCC), we are committed to providing our students with a broad range of educational opportunities and services to help them achieve their education and career goals. We serve a highly diverse student population, including full-time, part-time, transfer, disabled, under-represented, military veterans, and international students.City Colleges of Chicago (CCC) is an open-enrollment institution with students accepted year-round. Admissions Specialist/Advisors provide students with guidance, information, and answers regarding admissions, enrollment, and academic programs and degrees, as well as information about enrollment in academic programs with selective admission requirements (i.e. Health Sciences programs at MXC).ESSENTIAL DUTIES:Track student participation from application to enrollment by using various data tracking systems.Contact new applicants through phone calls, emails, etc. to assist with completion of the enrollment process.Follow up with new and existing applicants to ensure enrollment and registration.Prepare reports to reflect both outreach activities and outcomes.Assist new applicants who walk-in or call-in seeking admission to the college.Inform new students and families of the admissions requirements, transfer guidelines, financial aid, and scholarship information.Gather information from prospective students who did not enroll via individual interviews, focus groups, and other means to better understand our value proposition, marketing, and customer service.Work collaboratively with recruiters, Registrar’s Office, and other key departments/individuals within the college to create a seamless transition from application through enrollment and registration process.Adhere to CCC Customer Service Excellence standards.Perform other duties as assigned.QUALIFICATIONS:Bachelor’s degree in Business, Communication, Liberal Arts, Marketing, Public Relations, Counseling, Guidance, Psychology or related field.3-5 years of experience interacting with students, clients, and customers or a minimum of 2 years work experience in student advising or in the area of Social/Human Services.Excellent written, verbal communication, and customer service skills.Knowledge of Microsoft Windows, Microsoft Office Suite, and database management, including, but not limited to PeopleSoft.Ability to organize materials and work with a variety of projects simultaneously.Ability to gather and analyze data using basic research methods and databases.WE OFFER:
Excellent health benefits at a low cost; Investment plans 403(b) & 457(b); SURS Retirement Plan; Generous vacation, holidays, personal and sick days; Tuition Reimbursement and Public Service Loan Forgiveness. For a more detailed overview of benefits, please visit our benefits page.This position is represented by the Local 1600 professional union.Chicago residency is required for all full-time employees within 6 months of hire.We are an equal opportunity and affirmative action employer.Thank you for your interest in City Colleges of Chicago!
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Admissions Specialist/Advisor
to join the Adult Education Department. The Admissions Specialist/Advisor is responsible for student support and administrative duties relating to Admissions, Enrollment Services, and Transfer Services. The position also works collaboratively with Recruiters to secure enrollment from prospective students and maintains effective follow-up by using various tracking systems. Serves as a member of the Admissions Team managing student intakes to assist in achieving enrollment goals for the college.The mission of
Malcolm X College
is to provide accessible liberal arts and health-focused education that fosters personal and professional achievement. To fulfill this mission, we focus on the following core values: accountability, community, diversity, empowerment, learning, and respect.At City Colleges of Chicago (CCC), we are committed to providing our students with a broad range of educational opportunities and services to help them achieve their education and career goals. We serve a highly diverse student population, including full-time, part-time, transfer, disabled, under-represented, military veterans, and international students.City Colleges of Chicago (CCC) is an open-enrollment institution with students accepted year-round. Admissions Specialist/Advisors provide students with guidance, information, and answers regarding admissions, enrollment, and academic programs and degrees, as well as information about enrollment in academic programs with selective admission requirements (i.e. Health Sciences programs at MXC).ESSENTIAL DUTIES:Track student participation from application to enrollment by using various data tracking systems.Contact new applicants through phone calls, emails, etc. to assist with completion of the enrollment process.Follow up with new and existing applicants to ensure enrollment and registration.Prepare reports to reflect both outreach activities and outcomes.Assist new applicants who walk-in or call-in seeking admission to the college.Inform new students and families of the admissions requirements, transfer guidelines, financial aid, and scholarship information.Gather information from prospective students who did not enroll via individual interviews, focus groups, and other means to better understand our value proposition, marketing, and customer service.Work collaboratively with recruiters, Registrar’s Office, and other key departments/individuals within the college to create a seamless transition from application through enrollment and registration process.Adhere to CCC Customer Service Excellence standards.Perform other duties as assigned.QUALIFICATIONS:Bachelor’s degree in Business, Communication, Liberal Arts, Marketing, Public Relations, Counseling, Guidance, Psychology or related field.3-5 years of experience interacting with students, clients, and customers or a minimum of 2 years work experience in student advising or in the area of Social/Human Services.Excellent written, verbal communication, and customer service skills.Knowledge of Microsoft Windows, Microsoft Office Suite, and database management, including, but not limited to PeopleSoft.Ability to organize materials and work with a variety of projects simultaneously.Ability to gather and analyze data using basic research methods and databases.WE OFFER:
Excellent health benefits at a low cost; Investment plans 403(b) & 457(b); SURS Retirement Plan; Generous vacation, holidays, personal and sick days; Tuition Reimbursement and Public Service Loan Forgiveness. For a more detailed overview of benefits, please visit our benefits page.This position is represented by the Local 1600 professional union.Chicago residency is required for all full-time employees within 6 months of hire.We are an equal opportunity and affirmative action employer.Thank you for your interest in City Colleges of Chicago!
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