Royal Bank of Canada
Bilingual Senior Facilitator, Onboarding
Royal Bank of Canada, Mississauga, ON
Job Summary
Job Description
What is the opportunity?
As a Senior Facilitator Onboarding, Advisor and Leader Enablement , you will be responsible for the effective transfer of knowledge to new and existing Insurance Advisors through onboarding. You will lead with a Client First mindset, are committed to creating a positive client experience and are comfortable with the principles of adult learning.
What will you do?
What will you need to succeed?
Must have
Nice to have
What's in it for you?
RBC Insurance is an organization that succeeds by bringing out the best in its people. You'll be part of a supportive, inclusive team that shares common values - including a fundamental respect for each other. At the heart of this is a commitment to diversity. RBC respects and responds to the many competing and evolving priorities in our lives - so you can focus on what you can do best - putting clients first.
Job Skills
Adult Learning Theory, Communication, Curriculum Development, Detail-Oriented, Facilitating Learning, Insurance Industry, Insurance Products, Knowledge Organization, Large Group Presentations, Multi-Level Communication, Onboarding, Training Delivery, Training Evaluations
Additional Job Details
Address:
MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGA
City:
MISSISSAUGA
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
INSURANCE
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2024-08-27
Application Deadline:
2024-09-24
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Job Description
What is the opportunity?
As a Senior Facilitator Onboarding, Advisor and Leader Enablement , you will be responsible for the effective transfer of knowledge to new and existing Insurance Advisors through onboarding. You will lead with a Client First mindset, are committed to creating a positive client experience and are comfortable with the principles of adult learning.
What will you do?
- Ensure graduated Learners have a Client First mindset, behavioral and technical skills and confidence to be successful in their role.
- Coordinate, enhance and facilitate learning plans utilizing a variety of mediums to ensure successful transfer of knowledge.
- Maintain open communication and partnership with leaders to identify successes and gaps regarding hiring practices.
- Follow up on the Learners' performance/ evaluation process to escalate and make the proper recommendations.
- Implement new ideas, best practices, lessons-learned, routines and standards to improve efficiency and effectiveness of operations.
- Be an active ambassador for an Always Learning Mindset for the Learners, colleagues and Center.
What will you need to succeed?
Must have
- Solid experience in Licensed Insurance Advisor role with Active LLQP
- Facilitation and Presentation skills
- Excellent organizational and time management capabilities
- Knowledge of RBC capabilities/services/products/solutions, partners & delivery channels
- Fluency in both English & French Oral & Written
- Hybrid Role - in office presence will be required
- Superior written and verbal Communication skills
- Can be in Ontario or Quebec:
- Ontario Office Location: 6880 Financial Drive, Mississauga
- Québec Office Location : 3100 Blvd Le Carrefour, Laval, QC.
Nice to have
- Application of Adult Learning principles
- Demonstrated People leadership capabilities.
What's in it for you?
- A Total Rewards program that includes flexible benefits, work/life balance and career development programs and investment and retirement savings plans
- Competitive pay and high-earning potential
- All the tools, training, and team support you need to grow your business and career
- Flexible work/life balance options
- Sophisticated RBCI software tools to boost your productivity and grow your business
RBC Insurance is an organization that succeeds by bringing out the best in its people. You'll be part of a supportive, inclusive team that shares common values - including a fundamental respect for each other. At the heart of this is a commitment to diversity. RBC respects and responds to the many competing and evolving priorities in our lives - so you can focus on what you can do best - putting clients first.
Job Skills
Adult Learning Theory, Communication, Curriculum Development, Detail-Oriented, Facilitating Learning, Insurance Industry, Insurance Products, Knowledge Organization, Large Group Presentations, Multi-Level Communication, Onboarding, Training Delivery, Training Evaluations
Additional Job Details
Address:
MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGA
City:
MISSISSAUGA
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
INSURANCE
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2024-08-27
Application Deadline:
2024-09-24
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.