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Liberty Mutual

Manager, Product Owner- Business Agility

Liberty Mutual, Seattle, WA


Pay Philosophy

The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

Description

Come join the Business Agility organization within Global Risk Solutions as a Manager of Product Owners supporting the Distribution portfolio!

We are looking for a people-first leader to contribute to the Client & Partner Enablement (CAPE) portfolio. This leader will support both internally and externally facing applications and help us transform the digital experience for our commercial lines clients and partners, a critical part of creating best-in-class customer experiences. You will help define the vision, strategy, and roadmap on behalf of our products for both short and long term. You will ensure we invest in the right things, at the right time, and drive toward the expected results. You will coach and mentor your team and manage key stakeholder relationships across the business, technology, and Business Agility. You will align priorities, remove roadblocks and ensure appropriate resource allocation to the work.

Here are the high-level responsibilities of the role:
  • Directly manage a small team of Product Owners responsible for all aspects of the customer journey / product lifecycle
  • Demonstrate a product mindset, driving toward solving problems that create value, focus on outcomes and impact, and empathize with users, balancing the needs, priorities, and constraints of the business
  • Manage the delivery of scope, partners with delivery teams to ensure clear user stories and resolves open questions quickly and efficiently
  • Act as the voice of the user
  • Lead the analysis of feasibility, cost implications, and weighs benefits and tradeoffs for plans and potential programs
  • Sets ambitious and clear strategies, develops comprehensive product visions and translates them into roadmaps
  • Ensure customer-driven design considering user pain points usability test results, while using market industry knowledge to deliver a well-positioned product
  • Responsible for developing objectives and key results and then tracks key performance indictors (KPIs) to determine product health and drive data-driven decision-making
  • Communicates and aligns key stakeholders and the teams around the vision
  • Manages the relationship with both the business and IT, working hand-in-hand to drive toward key goals
  • May also act as the Product Owner for a squad, as needed


Qualifications

  • Advanced knowledge of Agile development methodologies as typically acquired through a Bachelors` degree in relevant field (business, computer science, etc and a minimum of 7 years` experience in business, engineering, technology and/or consulting
  • Master`s degree preferred
  • High level of proven business expertise needed to set clear priorities for product and understand business value impacts
  • Technical proficiency required to participate in sprint planning and have an informed, independent voice
  • Strong influencing skills in order to be seen as the decision maker when interfacing with business, and willingness to dissent with both teams and business
  • Proven experience with Agile practices and expectations
  • Comfortable with making decisions with some level of uncertainty
  • Strong communication skills, both written and verbal


About Us

**This position may have in-office requirements depending on candidate location.**

At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.

Liberty Mutual has proudly been recognized as a "Great Place to Work" by Great Place to Work® US for the past several years. We were also selected as one of the "100 Best Places to Work in IT" on IDG's Insider Pro and Computerworld's 2020 list. For many years running, we have been named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduates as well as one of America's Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: https://jobs.libertymutualgroup.com/diversity-inclusion

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices
  • California
  • San Francisco
  • Los Angeles
  • Philadelphia