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Koopman Lumber Co

Retail Yard Worker & Box Truck Helper

Koopman Lumber Co, Pembroke, Massachusetts, United States, 02359


TITLE:

Retail Yard Worker & Box Truck Helper

ABOUT THE ORGANIZATION:

Family-owned and operated since 1939, Koopman Lumber & Hardware boasts 13 locations across Massachusetts. These include three full-line stores in Whitinsville, Uxbridge, and North Grafton, offering lumber, hardware, paint, and lawn and garden supplies. Additional locations include a lumber, hardware, paint, and design center in Sharon, a full-service paint store in Milford, and lumber yards with kitchen design centers in Hudson, Andover, Fairhaven, Dennis, Pembroke, and Indian Orchard. We also have distribution centers in Uxbridge and Sutton. Koopman Lumber specializes in building materials and supplies, including lumber, hardware, moldings and millwork, tools, power equipment, windows and doors, engineered lumber, and kitchen products. Our extensive network of outside sales professionals serves most of New England, offering expertise in lumber, millwork, kitchens, and paint.

EOE STATEMENT:

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

OPEN DATE:

9/9/2024

CATEGORY:

Retail Yard

POSITION:

Retail Yard Customer Service Representative

DESCRIPTION:

Candidate must be at least 18 years old, have a valid driver's license and pass a fit-for-duty physical.IMMEDIATE SUPERVISOR:

Yard Manager/ Store ManagerBASIC FUNCTION:

Responsible for greeting customers, making them feel comfortable and ensuring that the experience they receive makes them want to return to Koopman Lumber and tell their friends about their experience. Tasks include providing assistance to customers in pulling their orders, inspecting merchandise and making returns, pulling orders from stock, loading orders onto delivery trucks and unloading stock as it comes in, and maintaining work area in a clean, safe and orderly manner.This role will also ride with the box truck driver(s) to assist with the delivery of doors & windows.RESPONSIBILITIES:Greets customers when they enter the yardLoads and safely handles customer ordersMaintains knowledge of proper identification of inventory itemsLocates and pulls correct items by type, style and quantity as directed by supervisor to fill order completely, quickly and accurately.Assists supervisor, other employees and other work areas as needed.Operates forklift to load and unload trucks as directed by supervisor*Assists truck drivers in loading merchandise and materials ensuring it is safely and properly handled to prevent damageAssists truck drivers in unloading of and returning of credit items and ensures items are returned to proper storage locationUnloads incoming freight and checks count to see if it is correctCompletes necessary reports, i.e., checks orders filled, checks material received and forklift inspection sheetsInteracts in a positive, pleasant and prompt manner with customers in person and on the telephoneProvides the highest level possible of service to all customers with the main objective of serving our retail customersProvides customers with information on additional items related to purchases madeOperates cash register, makes change, and issues receipts to customersMaintains up-to-date knowledge of the products sold, product usage, product prices and new products on the marketMaintains clean and litter-free environmentPerforms duties in a safe manner observing safe procedures while constantly alert to any unsafe working conditionsAttends and participates in all company-sponsored training programs as requiredPromotes team concept

POSITION REQUIREMENTS:

SKILLS, KNOWLEDGE & ABILITIES:Ability to operate a cash register (computer) equipmentAbility to do math, read orders, follow instructionsAbility to communicate with customers, other employees and supervisors using verbal and written skillsGood interpersonal, communication and customer service skills both on the phone and in personKnowledge and ability to use safe lifting techniquesBe aware of and follow the We Believe statements and MSDT ECET objectives

PHYSICAL DEMANDS:Ability to stand up to 8 hours at a timeAbility to reach overhead to grasp materialsAbility to sit, climb or balance, lift, twist, and bend, stoop or squat to floor level on a repetitive basisStrength: maximum lift, carry, push or pull up to 100 pounds, frequently lift/carry up to 50 poundsMust be able to climb, balance, stoop, kneel, crouch, crawl, and reach with manual dexterityVision (acuity, depth perception, field of vision, accommodation)

SHIFT:

Days

EXEMPT/NON-EXEMPT:

Non-Exempt

FULL-TIME/PART-TIME:

Full-Time

LOCATION:

Pembroke

STATE:

MA

ZIP:

02359

KEYWORDS:

lumber yard, box truck helper

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