Group Sales Manager

This Sales Manager position has the overall responsibility for group sales, within a designated market segment(s). The Sales Manager will assist the sales team in meeting or exceeding the hotel's budgeted financial targets. The Sales Manager is also responsible for meeting assigned monthly sales goals. Responsible for capturing group business while maximizing the banquet space to meet and ideally exceed catering revenue goals.Skills and Knowledge:Must be able to read, write, and understand EnglishClient relationship management as well as prospecting and lead generationExcellent verbal and written communication skills including leading and participating in formal presentationsStrong Sales Presentation and negotiation skills as well as the ability to cultivate leads, build relations, and close the dealSales reporting and analysis, maintain knowledge of the market, positioning of the hotel, amenities and brandUnderstand booking patterns, trends, high demand times, and events in the marketEffectively collaborate with all departmentsStrong organizational skills with the ability to handle multiple tasks in a fast-paced environmentStrong computer skills. Microsoft Office, Delphi, and other programs as it pertains to this position Ability to work as part of a team and drive resultsStrong desire to deliver high-quality of customer serviceDetail-oriented and organized as it pertains to accuracy and efficiencyGood personnel management and organizational skillsJob Duties•Assist the sales team in achieving and exceeding budgeted goals in guestroom revenue, profit, and occupancy for the total hotel•Effectively communicate with the Director of Revenue and/or Director of Sales to review opportunities that impact revenue goals•Conduct weekly sales calls to existing and new accounts, as well as uncover new business in the assigned market segment(s)•Build and strengthen relationships with existing and new accounts to enable future bookings. Activities include sales calls, entertainment, trade shows, etc.•Travel locally to conduct outside calls, promote the hotel, and review competition reader boards to develop leads•Generate leads and new business through internet searches, telephone and email solicitations, mailings, referrals, networking, trade shows, professional and community organizations, sales, blitzes, etc.•Arrange site inspections of the hotel for new accounts•Maintain accurate sales records in the hotel sales system to provide a complete history, ensure future and current quality of service, and enhance future prospects•Respond to all sales inquiries within 24 business hours•Execute and support the operational aspects of business booked (e.g., generating proposals, writing contracts, customer correspondence)•Responsible for negotiating sales contracts and the implementation and setup as required•Analyze historical, current, and future hotel/market trends and develop strategies to maximize occupancy and average rate of hotel through creative and selective selling•Assist in the development of the annual budget and quarterly owner reviews•Participate in management meetings to discuss budget, forecast, and rate•Partner with the operations team to coordinate customer specifications, and effectively respond to customer issues and comments to ensure customer satisfaction•Participate in hotel weekly staff meetings, if applicable•Adjust work schedule as needed to meet the business demands, which may include hours in early morning, evening and/or weekend hours•Other duties as assignedMINIMUM REQUIREMENTSEducation: College degree or High School Diploma with related experienceExperience:•Previous hotel sales experience required•Corporate Group Sales Experience preferredPreferred RequirementsBachelors DegreeEnvision and Opera knowledge preferred, but not requiredStrong Networking skills and ecisting relationships within the hospitality industryExcellent communication, negotiation, and presentation skillsProficient in Microsoft Office SuiteFlexibility to work occasional evenings and weekends when requiredFlexibility to travel when required (tradeshows)