City and County of San Francisco
Journey Cloud Engineer - Department of Technology (1042)
City and County of San Francisco, San Francisco, California, United States, 94199
Company DescriptionIMPORTANT:
Your application MUST include responses to the supplemental questionnaire found here:
https://forms.gle/nFgropUwPwDj5YwE9Why Work for the Department of Technology (DT)?
DT is the centralized technology services provider in the City and County of San Francisco (CCSF). We deliver technology infrastructure and services to approximately 33,000 employees! With an annual operating budget of over $140M and approximately 260 employees, DT provides a host of services that range from Public Safety radio and wiring and Network services to Enterprise Support and the Cloud.Benefits of Working for CCSF:
In addition to challenging and rewarding work, the City provides a generous suite of benefits to its employees.Job security , pension, and robust retirement optionsCompetitive pay
with consistent bi-yearly or yearly increasesHybrid Work
with a minimum of 20% of time spent in our office in San Francisco, California for all IT related rolesGenerous paid time off , family leave, and more!Diverse
work environment in a diverse cityUnion protections
and representationCareer development and growth — move between departments, learn on the job, or take subsidized/reimbursed classes!Job DescriptionThe Cloud Center of Excellence (CCoE) is responsible for mission-critical infrastructure that supports citywide, essential public services in the City and County of San Francisco. The CCoE provides a centrally managed infrastructure service that is offered to 50+ City and County of San Francisco departments. The service offering includes both design and architecture, as well as daily operational support to ensure optimal performance, security, availability, resiliency, and cost for commercial cloud providers and services.The ideal candidate is excited about bringing their technical savvy to serve San Franciscans through the improvement and modernization of IT infrastructure, as well as advocacy of public cloud services.The Department of Technology (DT) is seeking an experienced Journey Cloud Engineer to help design, develop, and maintain commercial cloud infrastructure servicing multiple City and County of San Francisco departments.Essential Duties:Support the cloud team by collaborating with team members and taking on tasks under the guidance of senior engineers.Provide input and assistance in developing city commercial cloud services tailored for different city departments and applications.Consult with and advise business partners on the best use, efficiencies, and economies of cloud technologies.Participate in the creation, operation, and maintenance of secure, scalable, and available commercial cloud infrastructure.Assist in the development and maintenance of software tools to automate cloud configuration and administration in commercial cloud environments.Assist in designing and implementing cloud-native solutions for feature enhancements, ensuring both speed and reliability, and contribute to cloud capacity planning.Collaborate with city development, applications, operations, and security teams to ensure solutions meet functional and non-functional requirements.Gather and analyze metrics from both operating systems and applications to assist in performance tuning and fault finding.Participate in implementing operations monitoring and alerting systems to identify and address issues proactively, with guidance from senior team members.Implement and maintain operations monitoring and alerting systems to proactively identify and resolve issues/outages.Serve as 24x7 lead for escalating problem resolution with cloud providers.Contribute to the creation and management of operational documentation, including standard operating procedures and incident resolution details.Research and evaluate industry trends to continuously improve infrastructure solutions.QualificationsEducation:
An associate degree in computer science, computer engineering, information systems, or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units.Experience:
One (1) year of experience analyzing, installing, configuring, enhancing, and/or maintaining the components of an enterprise network.Desired Qualifications:One or more cloud certifications strongly desired.Familiarity with one or more major cloud platforms (AWS, Azure, Google Cloud, OCI).Familiarity with cloud-native technologies and concepts (serverless, containers, etc.).Experience with Infrastructure as Code automation tools and languages (Terraform, ARM/Bicep, CloudFormation, etc.)Experience with at least one programming or scripting language (Python, bash, golang, C#, Powershell, etc.)Familiarity with Linux systems and operating system fundamentals.Knowledge of networking technologies and concepts.Familiarity with DevOps principles and methodologies.Must be self-motivated with time management skills.Excellent problem-solving and troubleshooting skills.Strong communication and collaboration skills to work effectively with cross-functional teams.How to Apply:Application Deadline: September 20, 2024 at 11:59 PM.
Your application MUST include a resume. To upload, please attach using the "additional attachments" function.In addition to submitting your application, you MUST submit this supplemental questionnaire:
https://forms.gle/nFgropUwPwDj5YwE9
You may contact Carol Wong via email at
carol.x.wong@sfgov.org
with questions regarding this opportunity.Late or incomplete submissions will not be considered. Mailed, hand delivered, or faxed documents/applications will not be accepted.
#J-18808-Ljbffr
Your application MUST include responses to the supplemental questionnaire found here:
https://forms.gle/nFgropUwPwDj5YwE9Why Work for the Department of Technology (DT)?
DT is the centralized technology services provider in the City and County of San Francisco (CCSF). We deliver technology infrastructure and services to approximately 33,000 employees! With an annual operating budget of over $140M and approximately 260 employees, DT provides a host of services that range from Public Safety radio and wiring and Network services to Enterprise Support and the Cloud.Benefits of Working for CCSF:
In addition to challenging and rewarding work, the City provides a generous suite of benefits to its employees.Job security , pension, and robust retirement optionsCompetitive pay
with consistent bi-yearly or yearly increasesHybrid Work
with a minimum of 20% of time spent in our office in San Francisco, California for all IT related rolesGenerous paid time off , family leave, and more!Diverse
work environment in a diverse cityUnion protections
and representationCareer development and growth — move between departments, learn on the job, or take subsidized/reimbursed classes!Job DescriptionThe Cloud Center of Excellence (CCoE) is responsible for mission-critical infrastructure that supports citywide, essential public services in the City and County of San Francisco. The CCoE provides a centrally managed infrastructure service that is offered to 50+ City and County of San Francisco departments. The service offering includes both design and architecture, as well as daily operational support to ensure optimal performance, security, availability, resiliency, and cost for commercial cloud providers and services.The ideal candidate is excited about bringing their technical savvy to serve San Franciscans through the improvement and modernization of IT infrastructure, as well as advocacy of public cloud services.The Department of Technology (DT) is seeking an experienced Journey Cloud Engineer to help design, develop, and maintain commercial cloud infrastructure servicing multiple City and County of San Francisco departments.Essential Duties:Support the cloud team by collaborating with team members and taking on tasks under the guidance of senior engineers.Provide input and assistance in developing city commercial cloud services tailored for different city departments and applications.Consult with and advise business partners on the best use, efficiencies, and economies of cloud technologies.Participate in the creation, operation, and maintenance of secure, scalable, and available commercial cloud infrastructure.Assist in the development and maintenance of software tools to automate cloud configuration and administration in commercial cloud environments.Assist in designing and implementing cloud-native solutions for feature enhancements, ensuring both speed and reliability, and contribute to cloud capacity planning.Collaborate with city development, applications, operations, and security teams to ensure solutions meet functional and non-functional requirements.Gather and analyze metrics from both operating systems and applications to assist in performance tuning and fault finding.Participate in implementing operations monitoring and alerting systems to identify and address issues proactively, with guidance from senior team members.Implement and maintain operations monitoring and alerting systems to proactively identify and resolve issues/outages.Serve as 24x7 lead for escalating problem resolution with cloud providers.Contribute to the creation and management of operational documentation, including standard operating procedures and incident resolution details.Research and evaluate industry trends to continuously improve infrastructure solutions.QualificationsEducation:
An associate degree in computer science, computer engineering, information systems, or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units.Experience:
One (1) year of experience analyzing, installing, configuring, enhancing, and/or maintaining the components of an enterprise network.Desired Qualifications:One or more cloud certifications strongly desired.Familiarity with one or more major cloud platforms (AWS, Azure, Google Cloud, OCI).Familiarity with cloud-native technologies and concepts (serverless, containers, etc.).Experience with Infrastructure as Code automation tools and languages (Terraform, ARM/Bicep, CloudFormation, etc.)Experience with at least one programming or scripting language (Python, bash, golang, C#, Powershell, etc.)Familiarity with Linux systems and operating system fundamentals.Knowledge of networking technologies and concepts.Familiarity with DevOps principles and methodologies.Must be self-motivated with time management skills.Excellent problem-solving and troubleshooting skills.Strong communication and collaboration skills to work effectively with cross-functional teams.How to Apply:Application Deadline: September 20, 2024 at 11:59 PM.
Your application MUST include a resume. To upload, please attach using the "additional attachments" function.In addition to submitting your application, you MUST submit this supplemental questionnaire:
https://forms.gle/nFgropUwPwDj5YwE9
You may contact Carol Wong via email at
carol.x.wong@sfgov.org
with questions regarding this opportunity.Late or incomplete submissions will not be considered. Mailed, hand delivered, or faxed documents/applications will not be accepted.
#J-18808-Ljbffr