Liberty Mutual
Director I, Product Research - PL Underwriting Effectiveness
Liberty Mutual, Boston, Massachusetts, us, 02298
Pay PhilosophyThe typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
DescriptionThe US Retail Markets (USRM) Product Management Personal Lines Auto Underwriting Effectiveness team is looking for a Director, Product Research. The role will manage a team of analysts responsible for defining the countrywide Quote Flow Control (QFC) strategy, leading UW model changes & other QFC actions for all brands, states, and channels. The role is also responsible for leveraging new modeling platform integrations and IT infrastructure to creatively design UW solutions for complex markets.
This highly visible role is responsible for Personal Lines Auto for both Liberty and Safeco brands. Strong collaboration across Product and all USRM functions is required. This role will have senior management visibility and regularly present strategies & recommendations to both Product & wider USRM leadership.
Responsibilities
Manage team of 4 analysts responsible for countrywide, state, and channel-level Quote Flow Control strategy & actions, primarily powered by multivariate GLMs & ML models.
Partner across State Management, Risk Analytics, and USDS to build sustainable process to accurately adjust QFC rates & underlying models to achieve state, brand, and channel-level profit & growth objectives.
Maintain granular evaluation of UW performance at state level, proactively recommending and executing solutions that improve our profit/growth frontier.
Develop tools to improve efficiency and accuracy of impacts of UW model changes, ensuring all impacts are appropriately included within rate exercises and planning processes.
Partner directly with DSOs to develop new business UW solutions for complex or non-franchise UW states that have unique constraints requiring creative problem solving to meet state objectives.
Partner closely with Auto Delivery to drive alignment across UW & Pricing programs, ensuring symbiotic relationship at a state level and clarity for how UW program changes may affect design & analysis of rating program deployment.
Qualifications
Master's degree or equivalent in mathematics, economics, statistics, or other quantitative field. Masters, PhD, or equivalent helpful given quantitative work they are leading.
Minimum of 7, typically 10 years or more relevant work experience.
Must have exceptional planning, analytical, decision-making, communication, and project management skills.
Expert skills in Excel, PowerPoint, and data software packages (e.g., SAS, Snowflake).
Familiarity with data sources, tools, and the business (lines, systems, pricing plans), predictive modeling, and code (e.g., SQL).
Significant understanding of competitors' pricing & UW strategies and relationship to our own.
Experience directly managing others preferred.
Industry knowledge developed from internal meetings, news alerts, project-specific work, and proactive research into competitor strategies.
About Us
This position may have in-office requirements depending on candidate location.
As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.
At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.
We are proud to support a diverse, equitable and inclusive workplace, where all 45,000 employees feel a sense of community, belonging and can do their best work. Our seven Employee Resource Groups (ERGs) offer a centralized, open space to bring employees and allies together to connect, learn and engage.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
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DescriptionThe US Retail Markets (USRM) Product Management Personal Lines Auto Underwriting Effectiveness team is looking for a Director, Product Research. The role will manage a team of analysts responsible for defining the countrywide Quote Flow Control (QFC) strategy, leading UW model changes & other QFC actions for all brands, states, and channels. The role is also responsible for leveraging new modeling platform integrations and IT infrastructure to creatively design UW solutions for complex markets.
This highly visible role is responsible for Personal Lines Auto for both Liberty and Safeco brands. Strong collaboration across Product and all USRM functions is required. This role will have senior management visibility and regularly present strategies & recommendations to both Product & wider USRM leadership.
Responsibilities
Manage team of 4 analysts responsible for countrywide, state, and channel-level Quote Flow Control strategy & actions, primarily powered by multivariate GLMs & ML models.
Partner across State Management, Risk Analytics, and USDS to build sustainable process to accurately adjust QFC rates & underlying models to achieve state, brand, and channel-level profit & growth objectives.
Maintain granular evaluation of UW performance at state level, proactively recommending and executing solutions that improve our profit/growth frontier.
Develop tools to improve efficiency and accuracy of impacts of UW model changes, ensuring all impacts are appropriately included within rate exercises and planning processes.
Partner directly with DSOs to develop new business UW solutions for complex or non-franchise UW states that have unique constraints requiring creative problem solving to meet state objectives.
Partner closely with Auto Delivery to drive alignment across UW & Pricing programs, ensuring symbiotic relationship at a state level and clarity for how UW program changes may affect design & analysis of rating program deployment.
Qualifications
Master's degree or equivalent in mathematics, economics, statistics, or other quantitative field. Masters, PhD, or equivalent helpful given quantitative work they are leading.
Minimum of 7, typically 10 years or more relevant work experience.
Must have exceptional planning, analytical, decision-making, communication, and project management skills.
Expert skills in Excel, PowerPoint, and data software packages (e.g., SAS, Snowflake).
Familiarity with data sources, tools, and the business (lines, systems, pricing plans), predictive modeling, and code (e.g., SQL).
Significant understanding of competitors' pricing & UW strategies and relationship to our own.
Experience directly managing others preferred.
Industry knowledge developed from internal meetings, news alerts, project-specific work, and proactive research into competitor strategies.
About Us
This position may have in-office requirements depending on candidate location.
As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.
At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.
We are proud to support a diverse, equitable and inclusive workplace, where all 45,000 employees feel a sense of community, belonging and can do their best work. Our seven Employee Resource Groups (ERGs) offer a centralized, open space to bring employees and allies together to connect, learn and engage.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
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