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ServiceNow

Director, Sales - ITAM/SPM - WEST

ServiceNow, Chicago, Illinois, United States, 60290


Company DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job DescriptionWhat you get to do in this role:

Build a team of direct Sales Executives to drive rapid new business sales growth in the region

Build and drive sales strategy for the region in conjunction with Sales Operations to effectively Go-To-Market including understanding the competitive landscape, presence and strength within the region

Actively engage in territory planning, relationship development and opportunity development and driving revenue by supporting and assisting Field Sales Teams in closing opportunities

Recruit, coach and mentor team members to drive excellence

Development of territories and quota for the sales team and effectively communicate to set performance expectations within the team

Manage and report accurate forecast and pipeline to the business

Achievement of annual sales goals on a quarterly and annual basis is required

Engage and align effectively in C-level meetings in order to properly understand customer business requirements

Build effective working relationships with Solution Consulting, Business Units, Professional Services, Marketing, our Partner community and the ServiceNow executive team

Retain and grow existing customer base with regular non-sales customer engagement activities to deliver an excellent customer experience

QualificationsTo be successful in this role you have:

Extensive track record of new business sales success including presentation and negotiation skills within industry and at C Level

Strong success in recruiting, coaching and managing an exceptional sales team

Strong strategic thinking including analytical and financial planning skills to meet and exceed quotas and goals.

Ownership of accurate CRM reports including current and future quarterly forecasts and opportunity inspection

Experienced in driving sales process and drive effective working relationships with Sales Operations

Ability to understand the 'bigger picture' and business drivers around IT

Ability to build long term strategic and senior level relationships

Ability to adapt and work effectively within a rapidly changing and growing environment

Demonstrates strong business and financial acumen

Built self-motivated sales teams that embrace a culture of collaboration, enthusiasm, and overachievement

Champions and promotes top performers, constantly develops and coaches the team and themselves, and topgrades appropriately

Proven partner relationships and networks, and ability to grow the impact of revenue streams and territory development through the partner ecosystem

Ownership of driving successful pipeline generation activities developed by marketing or the partner community

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