Fink's Jewelers
Office Assistant
Fink's Jewelers, Huntersville, North Carolina, United States, 28078
Office Assistant
Fink's Jewelers is looking to hire an exceptional full-time Office Assistant at our Birkdale Village store in Huntersville, NC. This individual must be extremely organized, proficient in Microsoft Office products and possess a high level of customer service skills.
Primary Duties and Responsibilities
Assist in supporting the sales activities by performing all needed functions on POS system, such as ringing various sales, layaways, and special orders.
Generate and maintain client records and files, special order, and layaway files.
Process in-coming and outgoing transfers according to corporate policy and procedures to ensure Inventory control.
Prepare packages and paperwork for outgoing mail or shipment.
Accept and process product for repair. Communicate estimates to customer, follow up on completion and ship dates, notify customer of repair completion.
Respond to customer inquiries both in person and over the phone.
Utilize company ERP software to research transactions.
All other duties as assigned.
About Fink's Jewelers
In 1930, Nathan Fink founded Fink's Jewelers. Today, our company is owned and operated by the third and fourth generation of the founding family, with customer service remaining the cornerstone of our philosophy. From the first store in Roanoke, Virginia, Fink's Jewelers has now grown to include 11 locations throughout Virginia, North Carolina, and Tennessee. As one of America's "Top 50" jewelers, we stand strong behind our traditions and value our wonderful staff members. Come join our well-established team as we continue our mission to be the first-choice jeweler in every community we serve!
Fink's Jewelers is committed to our employees by providing excellent full-time benefits that include.
Benefits:
Dental Insurance
Employee discount
Flexible Spending Account
Health Insurance
Health Savings Account
Paid Short/Long Term Disability
Paid Life Insurance
Paid Holidays
Paid Time Off
Professional Development Assistance
Referral Program
Retirement 401K Plan
Vision Insurance
Fink's Jewelers is looking to hire an exceptional full-time Office Assistant at our Birkdale Village store in Huntersville, NC. This individual must be extremely organized, proficient in Microsoft Office products and possess a high level of customer service skills.
Primary Duties and Responsibilities
Assist in supporting the sales activities by performing all needed functions on POS system, such as ringing various sales, layaways, and special orders.
Generate and maintain client records and files, special order, and layaway files.
Process in-coming and outgoing transfers according to corporate policy and procedures to ensure Inventory control.
Prepare packages and paperwork for outgoing mail or shipment.
Accept and process product for repair. Communicate estimates to customer, follow up on completion and ship dates, notify customer of repair completion.
Respond to customer inquiries both in person and over the phone.
Utilize company ERP software to research transactions.
All other duties as assigned.
About Fink's Jewelers
In 1930, Nathan Fink founded Fink's Jewelers. Today, our company is owned and operated by the third and fourth generation of the founding family, with customer service remaining the cornerstone of our philosophy. From the first store in Roanoke, Virginia, Fink's Jewelers has now grown to include 11 locations throughout Virginia, North Carolina, and Tennessee. As one of America's "Top 50" jewelers, we stand strong behind our traditions and value our wonderful staff members. Come join our well-established team as we continue our mission to be the first-choice jeweler in every community we serve!
Fink's Jewelers is committed to our employees by providing excellent full-time benefits that include.
Benefits:
Dental Insurance
Employee discount
Flexible Spending Account
Health Insurance
Health Savings Account
Paid Short/Long Term Disability
Paid Life Insurance
Paid Holidays
Paid Time Off
Professional Development Assistance
Referral Program
Retirement 401K Plan
Vision Insurance