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Symphony Industrial AI, Inc.

Senior Product Manager ( Remote Role)

Symphony Industrial AI, Inc., Atlanta, Georgia, United States, 30383


Introduction

SymphonyAI is looking for an entrepreneurial

Product Management

leader who is experienced in building Insights & AI products that amaze and delight our users, can help drive product innovation and values moving quickly to results.The Product Manager takes a lead role in defining and executing product direction – from deeply understanding customers’ strategic problems to envisioning and designing highly usable solutions that help those customers solve those problems completely, quickly, and effectively. In this role, you will collaborate closely with designers, engineers, data scientists, data architecture, AI model developers and other cross-functional team members within the organization. The Product Manager will be responsible for developing product enhancements for leading retailers and CPGs within our

Customer Insights Products

portfolio.Working closely with colleagues from different teams, you’ll provide expert guidance and support to define the vision and roadmap and ensure its delivery, including involvement in ‘go to market’ activities. You will have a clear understanding of how to create value for our customers in a manner we can bring to market with retailers and CPGs. You will use your strategic thinking and approach to cement your role as the trusted partner to the business.SymphonyAI is a global leader in AI-enabled decision platforms, solutions, and insights for driving profitable revenue growth for retailers and CPG manufacturers – from customer intelligence to merchandising, personalized marketing to supply chain.Our organization rapidly innovates to drive faster, more profitable decisions through AI, machine learning, and natural language technologies. To help high-volume retailers and CPG manufacturers move beyond the hype of AI and toward the actual realization of benefits, we’ve launched a three-pronged approach to delivering profitable revenue growth –

“Identity, Activate, Realize (IAR).”

We identify growth opportunities through AI recommendations; activate plans and execute intelligent actions; realize the goal by measuring improvement in revenue and profit.We put IAR to work each day in achieving our customer promise:To show profitable growth in one year for our customersBe the easiest to do business withHave the best quality and service for customer successTo champion breakthrough AI-enabled innovation

Job Description

What You’ll Do:Drive product strategies and roadmap aligned to the broader product and company visionGuide product development with a globally distributed team of world-class engineers and designersEngage with end-users and internal account teams on a regular basis to better understand their needs and gather feedback on ideas and roadmap featuresLeverage tightly integrated cross-functional teams to solve key problems faced by our clientsOwn the product backlog, define, and scope user stories to drive desired business and customer impactPlays an active role in mitigating impediments impacting successful team completion of release/sprint goals.Coordinate and motivate a cross-functional team aligned to a single visionStay close to the market identifying new opportunities or risksSupport documentation for training teamsProvide input to Sales team for product demos and slideware showcasing key product differentiators and highlighting future industry-leading roadmap featuresContribute to team SOTA goal of identify the best AI models and technologies to achieve superior results for a given taskDefine, track, and communicate metrics that help understand how well initiatives are meeting objectives and to define future prioritiesWhat You Need:Batchelor’s degree or relevant experienceExperience in product management or closely related roleSolid technical background with understanding and/or hands-on experience in software developmentSkilled at working effectively with cross-functional teams in a matrix organizationEntrepreneurial mindsetTechnologically minded with a love for solving problemsExcellent written and verbal communication skillsBackground in Generative AI and NLP with experience in areas like language model evaluationUnderstanding of scrum and Agile development methodologiesManaging all aspects of a successful product throughout its lifecyclePrompt engineering using chatbots and Large Language ModelsMachine Learning and Data ScienceApplying design thinking principlesWorking with retailers or CPGsUtilizing customer purchase data and behaviorSolving problems with cross-functional colleagues

About Us

SymphonyAI is building the leading enterprise AI SaaS company for digital transformation across the most critical and resilient growth industries, including retail, consumer packaged goods, financial crime prevention, manufacturing, media, and IT service management. Since its founding in 2017, SymphonyAI today serves 1500+ Enterprise customers globally and has grown to 3,000 talented leaders, data scientists, and other professionals across over 30 countries.#LI-DC1 #LI-REMOTE

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