InterContinental Hotels Group
Luxury Sales Associate - Regent Santa Monica Beach
InterContinental Hotels Group, Santa Monica, California, United States, 90403
Luxury Sales Associate - Regent Santa Monica Beach
Regent Santa Monica Beach—an IHG Hotels & Resorts (IHG) property—lands in Santa Monica in 2024 as the first destination in the Americas. The resort will set a new standard for modern upper luxury.Located steps from the famed Santa Monica Pier, the resort will celebrate the beauty of unexpected harmony through contrasts, delivering inspired stays through a blend of serenity and a touch of decadence. The resort will feature sumptuous rooms and suites, along with a stunning beachfront pool deck, a destination spa, and a wellness center.Job Summary:The Luxury Sales Associate is responsible for handling various sales activities in a retail store, including facilitating purchases and providing exceptional guest service. The ideal candidate will possess strong interpersonal skills and contribute to achieving the retail store's objectives in sales, service, and client relationships.Reporting to the Retail Manager, every day is different, but you’ll mostly:Promote Regent’s service philosophy and style through our people attributes.Adhere to Regent Santa Monica Beach's standards in job performance and retail policies.Consistently achieve and/or exceed the individual and boutique monthly sales target, as directed by management.Cultivate strong client relationships whether in or outside the boutique representing the organization.Understand and comply with all security and operational policies and procedures for Regent Santa Monica and the boutique.Demonstrate an in-depth knowledge of all products in assigned Product category and keep up-to-date on all Product categories in store.Demonstrate, recommend and style the products available; promote wardrobing.Provide outstanding hospitality to all guests, consistently delivering attentive, refined, and courteous service.Support the brand image by always adhering to dress code.Utilize a POS system to manage smooth transactions.Provide store management with qualitative feedback.Assist in the merchandising and daily maintenance of displays and back-stock.Assist in receiving merchandise, while ensuring an organized inventory process.Continuously seek ways to enhance revenue and elevate the guest experience.Complete all assigned tasks directed by management.Keep retail spaces clean and organized, aligning with the culture and standards of excellence.Conduct daily store operations efficiently, demonstrating respect, friendliness, professionalism, teamwork, knowledge, patience, awareness, compassion, courtesy, and initiative.Master all programs, procedures, standards, specifications, guidelines, and training programs.Foster rapport with customers through conversation and honest recommendations.Requirements:Minimum of 2 years’ experience in luxury sales.Excellent verbal and written communication skills in English; proficiency in a foreign language is a plus.Strong reading and writing skills to aid in communication.Solid understanding of fashion and styling.Basic computer skills required.What you can expect from us:The hourly pay rate for this role is
$33.00, plus commission . This rate is only applicable for jobs to be performed at
Regent Santa Monica Beach . This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future.Join us and you’ll become part of the global IHG family. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve.In return, we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.
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Regent Santa Monica Beach—an IHG Hotels & Resorts (IHG) property—lands in Santa Monica in 2024 as the first destination in the Americas. The resort will set a new standard for modern upper luxury.Located steps from the famed Santa Monica Pier, the resort will celebrate the beauty of unexpected harmony through contrasts, delivering inspired stays through a blend of serenity and a touch of decadence. The resort will feature sumptuous rooms and suites, along with a stunning beachfront pool deck, a destination spa, and a wellness center.Job Summary:The Luxury Sales Associate is responsible for handling various sales activities in a retail store, including facilitating purchases and providing exceptional guest service. The ideal candidate will possess strong interpersonal skills and contribute to achieving the retail store's objectives in sales, service, and client relationships.Reporting to the Retail Manager, every day is different, but you’ll mostly:Promote Regent’s service philosophy and style through our people attributes.Adhere to Regent Santa Monica Beach's standards in job performance and retail policies.Consistently achieve and/or exceed the individual and boutique monthly sales target, as directed by management.Cultivate strong client relationships whether in or outside the boutique representing the organization.Understand and comply with all security and operational policies and procedures for Regent Santa Monica and the boutique.Demonstrate an in-depth knowledge of all products in assigned Product category and keep up-to-date on all Product categories in store.Demonstrate, recommend and style the products available; promote wardrobing.Provide outstanding hospitality to all guests, consistently delivering attentive, refined, and courteous service.Support the brand image by always adhering to dress code.Utilize a POS system to manage smooth transactions.Provide store management with qualitative feedback.Assist in the merchandising and daily maintenance of displays and back-stock.Assist in receiving merchandise, while ensuring an organized inventory process.Continuously seek ways to enhance revenue and elevate the guest experience.Complete all assigned tasks directed by management.Keep retail spaces clean and organized, aligning with the culture and standards of excellence.Conduct daily store operations efficiently, demonstrating respect, friendliness, professionalism, teamwork, knowledge, patience, awareness, compassion, courtesy, and initiative.Master all programs, procedures, standards, specifications, guidelines, and training programs.Foster rapport with customers through conversation and honest recommendations.Requirements:Minimum of 2 years’ experience in luxury sales.Excellent verbal and written communication skills in English; proficiency in a foreign language is a plus.Strong reading and writing skills to aid in communication.Solid understanding of fashion and styling.Basic computer skills required.What you can expect from us:The hourly pay rate for this role is
$33.00, plus commission . This rate is only applicable for jobs to be performed at
Regent Santa Monica Beach . This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future.Join us and you’ll become part of the global IHG family. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve.In return, we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.
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