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Ellwood City, PA

Automotive Service Director

Ellwood City, PA, Ellwood City, Pennsylvania, United States,


The Ed Napleton Automotive Group is looking for our next

Automotive Service Director . This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton Ellwood City Chrysler Dodge Jeep Ram, the

Automotive Service Director

is the leader of the Service Department within Napleton’s dealerships. This role drives the performance of the Service Area by attracting, developing, and retaining great talent and creating an exceptional service experience for our customers.

Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and Apply Today!

What We Offer:

Aggressive compensation plans

Family Owned and Operated – 90+ years in business!

Medical, Dental, and Vision Insurance

401K and additional benefits

Accrued Vacation Time

Paid Training

Discounts on products, services, and vehicles

Growth Opportunities

Job Responsibilities:

Setting a clear vision and goals for the Service Department to achieve targeted performance goals.

Driving a highly efficient sales and production operation to quickly service Customers while ensuring a fix it right the first time experience.

Engaging and motivating the team to achieve key goals and performance expectations following Napleton’s processes.

Attracting, developing, and retaining the very best talent for the Service Department.

Creating an exceptional customer experience to drive customer loyalty.

Ensuring the Service area is customer-ready with proper displays and information.

Managing the business in accordance with Napleton and the manufacturer requirements and processes.

Analyzing the business to determine opportunities and developing action plans to improve performance.

Driving the business through day-to-day involvement in the operations.

Job Requirements:

High School Diploma or equivalent.

Automotive Service Management experience.

Ability to set and achieve targeted goals.

Ability to attract, develop, and retain talent.

Experience and desire to work with technology.

Valid Driver’s License and have and maintain an acceptable driving record.

18+ years of age or older to comply with the company driving policy.

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