Community Specialist

Community SpecialistClinical Housing SupportAgency OverviewFelton Institute responds to the needs of our community by providing innovative, evidence-informed social services that transform lives. Our organization offers 50+ programs that address mental health, the unhoused, early care and education, those impacted by the justice system, transitional age youth, as well as aging adults. Our programs combine the latest scientific research with cultural sensitivity and a deep commitment to supporting and reflecting the communities we serve. Felton offers a dynamic, challenging, and supportive work environment where we encourage the use of professional development, that staff can utilize throughout their career.Division and Program DescriptionFelton’s Senior Division supports older adults and adults with disabilities to flourish in their communities with dignity, security, and a high quality of life. The Division specializes in mental health services for older adults as well as workforce development, volunteer and community engagement to reduce social isolation of seniors.Felton’s Clinical Housing Support Program provides behavioral health and other onsite support services to assist tenants at the Drs. Julian & Raye Richardson and Rene Cazenave Apartments to maintain housing stability and improve access to resources. All tenants were formerly homeless adults with co-occurring mental health, substance abuse, and medical problems, and limited experience living independently. Support services include individual and group behavioral health counseling and case management, psychiatry, primary care nursing case management and medication monitoring, referral to and coordination with primary medical care, substance abuse and psychiatric treatment, benefit counseling and client advocacy, meal programs, health education, community building, tenant organizing, and all other case management functions.Job DescriptionUnder the supervision of the Program Manager, this position participates in a multidisciplinary team serving tenants of Rene Cazenave and Richardson Apartments many of whom have severe mental illness and co-occurring disorders. Bringing lived experience, the Community Specialist works directly with the interdisciplinary clinical team to provide outreach and engagement, rapport building, and case management services including linkage to medical care and other services. This person will also provide support to individuals to learn independent living skills, communication skills, social skills and other necessary skills to support independence, maintain housing stability and support mental health recovery. The Community Specialist will document all client encounters in a timely manner using appropriate documentation procedures for MediCal billing. The Community Specialist also will support client access to medical appointments, grocery shopping, and other independent living tasks as the needs are identified. This person will also bring expertise regarding community resources, recreational opportunities, and other connections to services, formal and informal, participants, and will work with the staff to develop the center in innovative ways to reduce social isolation and increase mental health.Minimum Qualifications:Passionate about working with older adults who may be isolated, have mental health issues, have cognitive impairments, substance abuse issues, or other needs that are not being metDemonstrated outreach, rapport building, and engagement experienceFamiliar with and/or ability to provide targeted case management services and mental health focused skills building servicesAbility to travel frequently in SF and work in office, community, home, and hospital settingsLived experience with mental health services/peer certified/trained preferred/older adult preferredPrevious work experience in social services or related field; working knowledge of social service resources in San Francisco for older adults preferredPrevious experience leading activities and groups preferredDriver’s license preferred.Demonstrated computer skills in word processing (i.e. Microsoft Word, Excel) and ability to learn electronic charting.Strong skills in working independently and also as a team memberStrong organizational, communication, and interpersonal skillsAbility to follow instructions and work under the direction of othersTime management skills and ability to prioritize projects and follow throughProblem solving skills: able to discern when to consult, when to make independent decisions, and able to offer suggestions for solutions.Openness to learn, consult, and receive constructive feedbackAbility to be a team player with a welcoming attitudeAvailable to work business hours, Monday through Friday, predominantly in field/office settingsAdditional Information:Reports to: Program DirectorJob Type: Full-TimeWork Schedule: OnsiteFLSA Status: Non-ExemptSalary Range: $65,000-$75,000 Annually (DOE)Benefits (subject to election and eligibility): Fully-Paid Medical and Dental Plans; Health Reimbursement Card, Paid Time Off (personal, vacation, and sick time), 403B with company match.Applying Instruction:Candidates should apply for the position at our career page “careers.felton.org” OR directly email resumes to “jobs@felton.org”.IMP NOTE:

Job responsibilities are subject to change according to program requirements.

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