Walstrom Marine
General Manager
Walstrom Marine, Traverse City, Michigan, United States, 49685
Who We Are:
At Walstrom Marine, we take pride in our 75-year legacy providing exceptional service and keeping our customers on the water all season long. In 2022, we expanded our footprint by acquiring Algonac Harbour Club and Grand Bay Marine, solidifying our commitment to growth in the Great Lakes region. Specializing in iconic brands such as Tiara Yachts, Regal, Sea Ray, Chris-Craft, Pursuit, Lund, and Crest boats, Walstrom Marine has become the fastest-growing marine dealer in Northern Michigan, boasting 9 locations. Our success hinges on the exceptional individuals who join our team, and we are dedicated to investing in their career growth and development. At Walstrom, we prioritize continuous training and development for our team members. As we continue to expand our team, we remain steadfast in upholding the family-owned values that define us while offering the benefits and growth opportunities characteristic of a larger organization. Join us in maintaining our legacy and driving the future of marine excellence!
What We’re Looking For:
Walstrom Marine is looking for an energetic and results-oriented General Manager for our Traverse City location. This person reports directly to the President of Walstrom Marine. We are looking for someone who is a self-starter, positive team leader, ambitious, and excited to join a growing business in the marine industry with an established reputation in the Northern Michigan boating community. If this sounds like you, we encourage you to apply!
Main Duties and Responsibilities:
Oversee daily marina operations, ensuring efficiency and smooth functioning.
Coordinate and manage staff, including hiring, training, scheduling, and performance evaluation.
Develop and manage budgets, including forecasting revenue and controlling expenses.
Address and resolve customer inquiries, complaints, and conflicts in a professional and timely manner.
Participate in the development of long-term strategic plans for marina and dealership growth and development.
Ensure a safe and inclusive work environment for all team members.
Collaborate, as needed, with the President to avoid any costly logistical or mechanical challenges.
Analyze operating and administrative procedures for all departments in an effort to assess and increase efficiency, effectiveness, and productivity.
Requirements and Qualifications:
Prior marina and/or marine dealer management experience and a basic working knowledge of boat and yacht maintenance.
Experience in leadership roles and building positive relationships with team members.
Excellent written and verbal communication skills.
Ability to manage multiple priorities simultaneously.
Exceptional customer service skills and the ability to handle and resolve disputes.
Experience with IDS or similar ERP/service software systems.
Experience with budgeting and driving profitability.
Strong working knowledge of Microsoft Office: Outlook, Teams, Excel, Word, etc.
Benefits:
Benefits include year-round employment, paid holidays, 401K with a 5% company match, vacation time, health, dental, vision insurance, Company-paid life insurance and Company-paid short-term disability along with multiple voluntary plans. Company branded gear including Helly Hansen, Carhartt, and more.
Schedule:
8-hour shift
Monday – Friday 8am – 5pm, weekend availability required in the summer months
We are proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, religion, gender, national origin, age, disability, marital status, or veteran status.
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At Walstrom Marine, we take pride in our 75-year legacy providing exceptional service and keeping our customers on the water all season long. In 2022, we expanded our footprint by acquiring Algonac Harbour Club and Grand Bay Marine, solidifying our commitment to growth in the Great Lakes region. Specializing in iconic brands such as Tiara Yachts, Regal, Sea Ray, Chris-Craft, Pursuit, Lund, and Crest boats, Walstrom Marine has become the fastest-growing marine dealer in Northern Michigan, boasting 9 locations. Our success hinges on the exceptional individuals who join our team, and we are dedicated to investing in their career growth and development. At Walstrom, we prioritize continuous training and development for our team members. As we continue to expand our team, we remain steadfast in upholding the family-owned values that define us while offering the benefits and growth opportunities characteristic of a larger organization. Join us in maintaining our legacy and driving the future of marine excellence!
What We’re Looking For:
Walstrom Marine is looking for an energetic and results-oriented General Manager for our Traverse City location. This person reports directly to the President of Walstrom Marine. We are looking for someone who is a self-starter, positive team leader, ambitious, and excited to join a growing business in the marine industry with an established reputation in the Northern Michigan boating community. If this sounds like you, we encourage you to apply!
Main Duties and Responsibilities:
Oversee daily marina operations, ensuring efficiency and smooth functioning.
Coordinate and manage staff, including hiring, training, scheduling, and performance evaluation.
Develop and manage budgets, including forecasting revenue and controlling expenses.
Address and resolve customer inquiries, complaints, and conflicts in a professional and timely manner.
Participate in the development of long-term strategic plans for marina and dealership growth and development.
Ensure a safe and inclusive work environment for all team members.
Collaborate, as needed, with the President to avoid any costly logistical or mechanical challenges.
Analyze operating and administrative procedures for all departments in an effort to assess and increase efficiency, effectiveness, and productivity.
Requirements and Qualifications:
Prior marina and/or marine dealer management experience and a basic working knowledge of boat and yacht maintenance.
Experience in leadership roles and building positive relationships with team members.
Excellent written and verbal communication skills.
Ability to manage multiple priorities simultaneously.
Exceptional customer service skills and the ability to handle and resolve disputes.
Experience with IDS or similar ERP/service software systems.
Experience with budgeting and driving profitability.
Strong working knowledge of Microsoft Office: Outlook, Teams, Excel, Word, etc.
Benefits:
Benefits include year-round employment, paid holidays, 401K with a 5% company match, vacation time, health, dental, vision insurance, Company-paid life insurance and Company-paid short-term disability along with multiple voluntary plans. Company branded gear including Helly Hansen, Carhartt, and more.
Schedule:
8-hour shift
Monday – Friday 8am – 5pm, weekend availability required in the summer months
We are proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, religion, gender, national origin, age, disability, marital status, or veteran status.
#J-18808-Ljbffr