Manager, Supply Chain

At Otsuka our mission is to create new products for better health worldwide. Our purpose is to defy limitation so that others can too.In this exciting role, as a Manager within the OAPI supply chain team, you will look to achieve operational goals while working cross-functionally across various departments to support development, planning, and implementation of the S&OP (Sales & Operations Planning) process.You will support execution of global sourcing strategies across various supplier categories related to Otsuka products.You will manage a complex portfolio of products with competing priorities that include balancing inventory, managing vendor/supplier relationships, optimizing total delivered cost to meet finished goods demand with a focus on delivering value to our patients, our suppliers, and to Otsuka.You will create and nurture an environment for proactive communications with cross-functional collaborators that will help ensure both internal and external customer demands are consistently met with no lapses in supply and availability of products to our patients.Additional facets of the role include coordinating purchase requisitions in the ERP system, monitoring supplier performance KPIs and reporting, coordinating, and aligning production and development efforts with program goals and communicating demand/forecast with key vendors/suppliers.Working closely with program/project manager, product development, new product introduction, technical operations, site quality, and pharmaceutical development internal/external manufacturing teams.Job Duties could include:

PlanningManage demand planning meetings with internal business partners (Marketing, Finance, Business Analytics, Channel Strategy, etc.) gathering total demand for assigned responsibilities.Partner with internal teams to review and streamline the demand planning process.Develop and manage product manufacturing and distribution plans for new (products that are in the pipeline) and existing products that provide continuous supply to customers, including international products.Create and maintain replenishment plans for finished products of responsible territories and create replenishment orders to sites at the planning time fence.Develop and implement safety stock with sufficient shelf-life in alignment with desired customer service levels to meet inventory objectives and targets.Manage manufacturing plan communications with all internal and external parties.Manage purchase order processes and work with drug product plants and packaging CMOs to ensure the product plan is executed on time.Manage communications with interdisciplinary teams (Vendors, Channel Strategy, Global Product Quality, Quality Control, Finance, Legal, Packaging, etc.) to monitor processes and provide feedback.Manage exceptions raised against existing replenishment plans and work with third-party suppliers or site production planners to negotiate resolutions and adjust plans to reflect changes in demand and supply to ensure that adequate production takes place to meet market demands.Able to escalate supply issues and risks and implement corrective actions and mitigation strategies to maintain supply continuity.Manage the monthly Sales and Operations Planning (S&OP) process that includes all internal key functional areas and allows sharing of performance and gaining alignment on future actions.Manage and communicate results to all levels of the organization.Monthly reporting of supply chain metrics and partner with finance on month-end close activities and J-SOX controls.Manage inventory levels and tracking of stock movements, including completing inventory reconciliation.Support ad hoc modeling of various supply scenarios as necessary with quick turnaround, extremely high accuracy, well-vetted and documented assumptions, and that are readily supportable by the team.Manage interactions with transportation and logistics, prepare/review release documentation in conjunction with GPQ, manage invoice discrepancies, maintain relevant master data, and other activities as needed.Distribution and LogisticsAddress distribution issue escalations and manage resolutions with 3PL and/or internal teams.Manage interfaces, transactions, and postings in the ERP system.Manage 3PL processes for inventory, returns and claims, recall activities and reporting, and product destructions.Manage inventory reporting and communicate with appropriate parties.Manage pick/pack/ship processes with 3PL ensuring full- and on-time delivery to meet targeted customer service levels.Manage packing instructions for new routes, shipping configurations and/or transportation methods together with packaging and quality teams.Manage distribution state license submissions and renewals with Legal and processing vendor.Manage international and intercompany order and shipment processes with customers and 3PL including shipping forecast, communications, documentation, and issue resolution.Manage serialization program at 3PL and collaborate with related internal and external parties to comply with DSCSA requirements.Manage distribution budget process, service POs and invoices for 3PL and other vendors.Together with the Finance team, manage expense allocations, budget forecasts, accruals, and other related activities.Vendor ManagementLead Vendor/Supplier relationships for Contract Manufacturing, Supply Chain, Packaging, Distribution & Logistics vendors within the defined Tiers.Manage service agreements, product launches, business review meetings, performance metrics and audits in collaboration with internal functions (Finance, Channel Strategy/Trade, Regulatory, Supply Chain, Technical Operations, Clinical, Quality, IT, Legal, etc.).Proactively monitor supply chain and packaging risks, capture and report supplier performance data to category manager.Develop ways of working and controls to improve processes and system efficiency while meeting compliance requirements.SOP's and ComplianceManage supply chain SOPs and training curriculum to comply with GxP, company policies, and industry regulations.RequiredEducation: Bachelor's degree in Business, Engineering, Supply Chain, or related field.Years' Experience: 5-7.Technical Skills: Business Analytical skills, Project Management, ERP, MS 365 Suite.Power, Management, and Leadership Skills: Negotiation, Team Leadership, Networking.Communication Skills: Well Organized (thought, communication, work).Cultural Experience: Dealing with ambiguity, curious mindset, adaptive, be a part of a multi-team approach.Ability to work/lead in a dynamic group that takes a multi-disciplined team approach to executing and achieving departmental and corporate goals.Industry Experience: Pharma, Med. Device, Food.PreferredCertifications: APICS.Technical Skills: GMP, SAP S4 HANA.CompetenciesAccountability for Results -

Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.Strategic Thinking & Problem Solving -

Make decisions considering the long-term impact to customers, patients, employees, and the business.Patient & Customer Centricity -

Maintain an ongoing focus on the needs of our customers and/or key stakeholders.Impactful Communication -

Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.Respectful Collaboration -

Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.Empowered Development -

Play an active role in professional development as a business imperative.

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