Surety Hotel
General Manager
Surety Hotel, Des Moines, Iowa, United States, 50319
GENERAL MANAGERReports to:
Area Director of Operations. Position is exempt
WHO WE AREHotels done differently. Aparium has just been named to the Top 25 Hotel Brands in the world by Travel + Leisure. We believe in the power of People, Place and Character. We ensure our hotels are a place where individuals are valued and celebrated, elevating our associates’ pride in who they are, where they live and who we serve. Our hotel is a tribute to the neighborhoods and the people of the communities where we operate.
Located in the Historic Hippee building, Surety celebrates the history of Des Moines while building the future of the City of Certainties. At Surety Hotel Des Moines, we make a promise of unmatched service, incredible design, a superior level of hospitality and a one-of-a-kind Iowa experience for all.
The hotel is managed by Aparium Hotel Group, founded in 2011, driven by the belief that all hospitality experiences should be fueled by the poetics of their surroundings.
WHO YOU AREThe key lifestyle components we expect of a General Manager for the hotel include the person's activities and interests. The traits for the General Manager that propel the company's culture of translocal hospitality, intuitive service and collaborative spirit are the need to be
adventurous ,
gregarious ,
harmonious , and
intelligent .
THE ROLEThe General Manager has the responsibility to develop and drive the operating strategy for the hotel to ensure alignment with our company pillars. You are accountable for the guest experience, associate engagement, financial performance, and revenue generation.
WHAT YOU WILL DO
Collaborate frequently with headquarters for support and direction.
Take ownership of the short and long-term profitability of the hotel.
Act as the mayor of the neighborhood and create relationships within the local community.
Attract and select qualified, on-brand talent; develop and coach associates.
Reinforce the company's Art+ Science ideologies.
Create a Food + Beverage driven environment.
Encourage employees to create thoughtful and authentic experiences for guests.
Exhibit the service chain profit theory.
Measure the effectiveness of marketing plans and yield management efforts.
CAREER EXPERIENCES
You have been a previous General Manager in a full-service hotel for at least three (3) years.
You have worked for a boutique-style hotel company or independent hotel group.
Bachelor’s degree or related relevant years of experience is required.
Proficiency in the English language is required; secondary language preferred.
Adaptable interpersonal skills to represent the hotel to stakeholders.
Comfortable in your own skin and can articulate a perspective with clarity.
LEADERSHIP ATTRIBUTES
Highly analytical in thought and recommendations.
Engages others in conversation tactics to build rapport quickly.
Approaches fact-finding missions collaboratively.
Passionate in driving results and can influence others to execute strategy.
Values integrity and confidentiality.
As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment. We do not discriminate and believe every individual should be proud of who they are.
#J-18808-Ljbffr
Area Director of Operations. Position is exempt
WHO WE AREHotels done differently. Aparium has just been named to the Top 25 Hotel Brands in the world by Travel + Leisure. We believe in the power of People, Place and Character. We ensure our hotels are a place where individuals are valued and celebrated, elevating our associates’ pride in who they are, where they live and who we serve. Our hotel is a tribute to the neighborhoods and the people of the communities where we operate.
Located in the Historic Hippee building, Surety celebrates the history of Des Moines while building the future of the City of Certainties. At Surety Hotel Des Moines, we make a promise of unmatched service, incredible design, a superior level of hospitality and a one-of-a-kind Iowa experience for all.
The hotel is managed by Aparium Hotel Group, founded in 2011, driven by the belief that all hospitality experiences should be fueled by the poetics of their surroundings.
WHO YOU AREThe key lifestyle components we expect of a General Manager for the hotel include the person's activities and interests. The traits for the General Manager that propel the company's culture of translocal hospitality, intuitive service and collaborative spirit are the need to be
adventurous ,
gregarious ,
harmonious , and
intelligent .
THE ROLEThe General Manager has the responsibility to develop and drive the operating strategy for the hotel to ensure alignment with our company pillars. You are accountable for the guest experience, associate engagement, financial performance, and revenue generation.
WHAT YOU WILL DO
Collaborate frequently with headquarters for support and direction.
Take ownership of the short and long-term profitability of the hotel.
Act as the mayor of the neighborhood and create relationships within the local community.
Attract and select qualified, on-brand talent; develop and coach associates.
Reinforce the company's Art+ Science ideologies.
Create a Food + Beverage driven environment.
Encourage employees to create thoughtful and authentic experiences for guests.
Exhibit the service chain profit theory.
Measure the effectiveness of marketing plans and yield management efforts.
CAREER EXPERIENCES
You have been a previous General Manager in a full-service hotel for at least three (3) years.
You have worked for a boutique-style hotel company or independent hotel group.
Bachelor’s degree or related relevant years of experience is required.
Proficiency in the English language is required; secondary language preferred.
Adaptable interpersonal skills to represent the hotel to stakeholders.
Comfortable in your own skin and can articulate a perspective with clarity.
LEADERSHIP ATTRIBUTES
Highly analytical in thought and recommendations.
Engages others in conversation tactics to build rapport quickly.
Approaches fact-finding missions collaboratively.
Passionate in driving results and can influence others to execute strategy.
Values integrity and confidentiality.
As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment. We do not discriminate and believe every individual should be proud of who they are.
#J-18808-Ljbffr