Tbwa Chiat/Day Inc
Director of Revenue Operations Bellevue, WA
Tbwa Chiat/Day Inc, Bellevue, Washington, us, 98009
Submittable is a growing social impact platform used by thousands of companies, governments, and philanthropic organizations to manage their social impact programs and maximize their impact. In 2023 alone, we helped organizations worldwide run over 31,000 programs and collected nearly 3.2 million applications, resulting in $1.3 billion of funds distributed through our product on behalf of our clients. We are proud to partner with customers in accelerating mission-driven work in top causes, including Equity & Social Justice, Children & Education, Creative & Arts, Health/Wellness, Economic Justice & Opportunity, and the Environment & Climate.We are dedicated to empowering people and organizations to discover, manage, and support their missions through our innovative software solutions. To support our GTM teams, we are seeking a dynamic and experienced
Director of Revenue Operations . This role will be pivotal to our success, driving business performance by optimizing processes, enhancing sales productivity, and fostering collaboration across our business units.What You’ll Do:
As the Director of Revenue Operations, you will play a pivotal role in improving business performance by defining and optimizing business processes, monitoring execution, and driving accountability and visibility of progress against goals and objectives. This role will ensure high levels of quality, accuracy, and process consistency within the organization, ultimately driving revenue growth and operational efficiency.Your Day-to-day & Key Responsibilities:Develop strategies to optimize Salesforce (SFDC), other SaaS tools, and data across all business units.Ensure data accuracy, quality, and process consistency within the Growth organization.Create and maintain documentation on sales processes, policies, and relevant sales training materials.Assist with onboarding new sales talent to ensure they are well-equipped with the necessary knowledge and resources.Work with Finance, HR, and Sales Management to develop sales incentive programs and compensation planning to boost sales productivity.Lead cross-functional projects to enhance processes by collaborating with product, tech, and back-office teams.Identify and eliminate sales process bottlenecks and inconsistencies to streamline operations.Continuously assess the Sales team’s effectiveness and identify areas for growth, proactively suggesting improvement opportunities and tactics.Collaborate on the design, development, maintenance, and delivery/presentation of forecasting models, metrics, reports, analyses, and dashboards.Utilize data-driven insights to drive key business decisions across the sales organization.Identify opportunities for and aid in the execution of projects aimed at increasing sales conversion, expanding margin, cutting costs, and improving the bottom line.What You Need to be Successful:At least 7 years of relevant leadership-level experience in a SaaS, software, or technology business in a revenue operations capacity.Demonstrated experience impacting growth at companies with $50M+ in revenue.Proficiency in CRM systems, marketing automation tools, BI platforms, and other relevant technologies.Excellent quantitative analytical skills, creativity in problem-solving, empowering teams, and a keen business sense.In-depth knowledge of revenue operations best practices and emerging trends.Demonstrated ability to influence and foster collaborative relationships with cross-functional GTM departments.University degree in a relevant field (e.g., Business, Marketing, Data Science, or a related discipline).Strong analytical skills with the ability to interpret complex data and provide actionable insights.Demonstrated leadership capabilities with experience managing cross-functional teams and driving strategic initiatives.Excellent communication and interpersonal skills, with the ability to collaborate effectively with executive leadership and cross-functional teams.Experience managing deal desks (or comparable operational functions), with demonstrated success collaborating cross-functionally on an effective process.Deep SFDC expertise and expert knowledge of enterprise sales tools.Ability to develop high-functioning Revenue Operations teams.Salary Details:
The annual salary range for this position is
$180,000-$230,000 OTE
. Actual compensation is based on the candidate's skills, qualifications, and experience.Position Location:
This role will be in Bellevue, WA, or Missoula, MT, following a hybrid work model. Employees are expected to be willing to work from one of our office locations twice a week or as needed by your team.We are interested in every qualified candidate eligible to work in the United States; however,
we cannot accommodate scholastic or employment visas at this time.Joining Submittable means joining a forward-thinking company that values innovation, collaboration, and growth. We aim to empower social good organizations with technology that accelerates their work, sales, and impact.We are delighted to offer highly competitive benefits to our full-time employees, including:Health insurance, life insurance, and optional HSA, FSA, and DCA accounts401(k) with employer match from day oneEquity stock optionsFlexible hours, including flexible vacations and sick leave, and remote work optionsGenerous paid parental leave policy for mothers, fathers, and adoptive parentsInvolvement in community outreach programs for all employees, including company volunteer outings at local nonprofitsFully stocked kitchens with complimentary snacks and beverages for all employees working in either officeWeekly catered lunches in both officesMonthly company-sponsored happy hours and gatheringsBelonging & Inclusion StatementAt Submittable, our team is driven by the belief that technology can be a force for good that furthers social impact and enables corporate social responsibility on a global scale. We are committed to building a workplace that leverages the strength of our community by fostering a safe space to share ideas, embrace unique experiences and abilities, and celebrate and learn from our differences.
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Director of Revenue Operations . This role will be pivotal to our success, driving business performance by optimizing processes, enhancing sales productivity, and fostering collaboration across our business units.What You’ll Do:
As the Director of Revenue Operations, you will play a pivotal role in improving business performance by defining and optimizing business processes, monitoring execution, and driving accountability and visibility of progress against goals and objectives. This role will ensure high levels of quality, accuracy, and process consistency within the organization, ultimately driving revenue growth and operational efficiency.Your Day-to-day & Key Responsibilities:Develop strategies to optimize Salesforce (SFDC), other SaaS tools, and data across all business units.Ensure data accuracy, quality, and process consistency within the Growth organization.Create and maintain documentation on sales processes, policies, and relevant sales training materials.Assist with onboarding new sales talent to ensure they are well-equipped with the necessary knowledge and resources.Work with Finance, HR, and Sales Management to develop sales incentive programs and compensation planning to boost sales productivity.Lead cross-functional projects to enhance processes by collaborating with product, tech, and back-office teams.Identify and eliminate sales process bottlenecks and inconsistencies to streamline operations.Continuously assess the Sales team’s effectiveness and identify areas for growth, proactively suggesting improvement opportunities and tactics.Collaborate on the design, development, maintenance, and delivery/presentation of forecasting models, metrics, reports, analyses, and dashboards.Utilize data-driven insights to drive key business decisions across the sales organization.Identify opportunities for and aid in the execution of projects aimed at increasing sales conversion, expanding margin, cutting costs, and improving the bottom line.What You Need to be Successful:At least 7 years of relevant leadership-level experience in a SaaS, software, or technology business in a revenue operations capacity.Demonstrated experience impacting growth at companies with $50M+ in revenue.Proficiency in CRM systems, marketing automation tools, BI platforms, and other relevant technologies.Excellent quantitative analytical skills, creativity in problem-solving, empowering teams, and a keen business sense.In-depth knowledge of revenue operations best practices and emerging trends.Demonstrated ability to influence and foster collaborative relationships with cross-functional GTM departments.University degree in a relevant field (e.g., Business, Marketing, Data Science, or a related discipline).Strong analytical skills with the ability to interpret complex data and provide actionable insights.Demonstrated leadership capabilities with experience managing cross-functional teams and driving strategic initiatives.Excellent communication and interpersonal skills, with the ability to collaborate effectively with executive leadership and cross-functional teams.Experience managing deal desks (or comparable operational functions), with demonstrated success collaborating cross-functionally on an effective process.Deep SFDC expertise and expert knowledge of enterprise sales tools.Ability to develop high-functioning Revenue Operations teams.Salary Details:
The annual salary range for this position is
$180,000-$230,000 OTE
. Actual compensation is based on the candidate's skills, qualifications, and experience.Position Location:
This role will be in Bellevue, WA, or Missoula, MT, following a hybrid work model. Employees are expected to be willing to work from one of our office locations twice a week or as needed by your team.We are interested in every qualified candidate eligible to work in the United States; however,
we cannot accommodate scholastic or employment visas at this time.Joining Submittable means joining a forward-thinking company that values innovation, collaboration, and growth. We aim to empower social good organizations with technology that accelerates their work, sales, and impact.We are delighted to offer highly competitive benefits to our full-time employees, including:Health insurance, life insurance, and optional HSA, FSA, and DCA accounts401(k) with employer match from day oneEquity stock optionsFlexible hours, including flexible vacations and sick leave, and remote work optionsGenerous paid parental leave policy for mothers, fathers, and adoptive parentsInvolvement in community outreach programs for all employees, including company volunteer outings at local nonprofitsFully stocked kitchens with complimentary snacks and beverages for all employees working in either officeWeekly catered lunches in both officesMonthly company-sponsored happy hours and gatheringsBelonging & Inclusion StatementAt Submittable, our team is driven by the belief that technology can be a force for good that furthers social impact and enables corporate social responsibility on a global scale. We are committed to building a workplace that leverages the strength of our community by fostering a safe space to share ideas, embrace unique experiences and abilities, and celebrate and learn from our differences.
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