Walgreens
Store Manager
Walgreens, Charleston, West Virginia, us, 25329
Walgreens Store Manager CHARLESTON, West Virginia
Manages the operation of a Walgreens store.Improves store sales, profitability, and image through proper merchandising, protection of store assets, the selection, training, and development of team members, and modeling and delivering a distinctive and delightful customer and patient experience.Job Responsibilities/TasksCustomer ExperienceMonitors and analyzes the customer service provided by team members. Offers reminders, training, and encouragement, and develops action plans for improvement in both retail and pharmacy.Greets customers and clinic patients, and offers assistance with products and services.Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer and patient experience.Resolves customer complaints and helps respond to customers’ special needs.OperationsSupervises operation of the store and pharmacy, including opening/closing/changing shifts, task delegation, and scheduling team members.Supervises the control of the store money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders, and oversees all aspects of bookkeeping.Supervises merchandising by planning and implementing sets and resets and revisions of basic department and end stands, display tables, and promotional space.Analyzes inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock.Ensures execution of District Manager operational feedback.Implements store organization through proper hiring and placement, scheduling of work assignments, and delegation.Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies.Complies with all company policies and procedures; maintains respectful relationships with coworkers.Daily Planning and ExecutionAssigns daily operational responsibilities and tasks and sets expectations for store team members and assistant managers.Business Performance ManagementAnalyzes financial and performance data; develops action plans to increase sales and control costs.Reviews KPIs daily and prepares to discuss with district management.Reviews and analyzes asset protection data and develops and implements action plans to reduce loss.Analyzes pharmacy performance indicators and works with the pharmacy manager to enhance the performance of the pharmacy.People and Performance ManagementManages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback, and giving recognition.Monitors and ensures timely completion of required training programs for all team members within the store.Makes hiring, promotion, and termination decisions.Addresses issues and disciplines store team members, engages with Employee Relations and Human Resources as appropriate.Training and Personal DevelopmentParticipates in company and on-the-job training to improve skills and productivity.Obtains pharmacy technician registration/licensure as required by state law.Seeks self-development by monitoring own performance and learning about the fields of retail and management.CommunicationsServes as liaison between district, corporate, and the store to provide a communication channel.Conducts community outreach.Job ID:
1476185BRTitle:
Store ManagerCompany Indicator:
WalgreensEmployment Type:
Full-timeJob Function:
RetailFull Store Address:
3801 MACCORKLE AVE SE, CHARLESTON, WV, 25304-01527-19653-SExternal Basic Qualifications:Bachelor’s degree and 3 years retail management experience or High School Diploma/GED and 5 years of retail management experience.Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph.Willingness to work flexible schedule including extended days, evenings, and weekend hours.Preferred Qualifications:Bachelor’s Degree.PTCB or ExCPT Certification.Three years retail management experience, including supervising others.
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Manages the operation of a Walgreens store.Improves store sales, profitability, and image through proper merchandising, protection of store assets, the selection, training, and development of team members, and modeling and delivering a distinctive and delightful customer and patient experience.Job Responsibilities/TasksCustomer ExperienceMonitors and analyzes the customer service provided by team members. Offers reminders, training, and encouragement, and develops action plans for improvement in both retail and pharmacy.Greets customers and clinic patients, and offers assistance with products and services.Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer and patient experience.Resolves customer complaints and helps respond to customers’ special needs.OperationsSupervises operation of the store and pharmacy, including opening/closing/changing shifts, task delegation, and scheduling team members.Supervises the control of the store money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders, and oversees all aspects of bookkeeping.Supervises merchandising by planning and implementing sets and resets and revisions of basic department and end stands, display tables, and promotional space.Analyzes inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock.Ensures execution of District Manager operational feedback.Implements store organization through proper hiring and placement, scheduling of work assignments, and delegation.Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies.Complies with all company policies and procedures; maintains respectful relationships with coworkers.Daily Planning and ExecutionAssigns daily operational responsibilities and tasks and sets expectations for store team members and assistant managers.Business Performance ManagementAnalyzes financial and performance data; develops action plans to increase sales and control costs.Reviews KPIs daily and prepares to discuss with district management.Reviews and analyzes asset protection data and develops and implements action plans to reduce loss.Analyzes pharmacy performance indicators and works with the pharmacy manager to enhance the performance of the pharmacy.People and Performance ManagementManages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback, and giving recognition.Monitors and ensures timely completion of required training programs for all team members within the store.Makes hiring, promotion, and termination decisions.Addresses issues and disciplines store team members, engages with Employee Relations and Human Resources as appropriate.Training and Personal DevelopmentParticipates in company and on-the-job training to improve skills and productivity.Obtains pharmacy technician registration/licensure as required by state law.Seeks self-development by monitoring own performance and learning about the fields of retail and management.CommunicationsServes as liaison between district, corporate, and the store to provide a communication channel.Conducts community outreach.Job ID:
1476185BRTitle:
Store ManagerCompany Indicator:
WalgreensEmployment Type:
Full-timeJob Function:
RetailFull Store Address:
3801 MACCORKLE AVE SE, CHARLESTON, WV, 25304-01527-19653-SExternal Basic Qualifications:Bachelor’s degree and 3 years retail management experience or High School Diploma/GED and 5 years of retail management experience.Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph.Willingness to work flexible schedule including extended days, evenings, and weekend hours.Preferred Qualifications:Bachelor’s Degree.PTCB or ExCPT Certification.Three years retail management experience, including supervising others.
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