BlackHawk Industrial
Inside Sales Account Manager
BlackHawk Industrial, Strongsville, Ohio, United States, 44149
WHO ARE WE:
BlackHawk Industrial provides you the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who are in need of Technical Service and Production Savings.
We are BIG ENOUGH TO SERVE, ad SMALL ENOUGH TO CARE.
SUMMARY:
The Inside Sales Account Manager works to sell a product or service from start to finish. This may be done over the phone, email or via web store.
** Base Salary + Generous Commission Structure **
ESSENTIAL DUTIES AND RESPONSIBILITIES:Personally exhibits, recruits and coaches associates consistent with Core BehaviorsResponsible for promoting culture of safetyProspects, qualifies and generates sales within the company’s established trading partners.Maintains a thorough knowledge of productsStrong character and desire to win/succeed, despite customer obstacles, objections and negativityFollows through with customer to ensure satisfactionIdentifies revenue opportunities within customers' communities through communications, programs and other activities as needed.Identifies and closes additional purchases of products and services by customers' communities.Communicates routinely with customers and prospects to identify appropriate contacts, qualify and drive leads through the sales pipeline.Identifies and prioritizes all existing and prospective customers within his/her territory and keeps contact list current.Studies product information, attends seminars, supervises tests of productsProactively solve problems for customersCommunicate customer and market issues to company managementTrack down and develop new sales prospectsMaintain positive relationships with potential buyersHandle the sales process from proposal to close, including keeping customer payment currentSolicit and maintain contact with key accountsTrack all customer contact activity, prepare reports for customersProvide customer supportEnsures appropriate identification, planning, account qualification and needs analysis at all prospect levels.Engages in technical discussions with potential clients through demonstrations and presentations.Perform other duties as assignedPerform all work in accordance to ISO processes and proceduresQUALIFICATIONS:
High levels of product knowledgeExcellent written and verbal communication skillsExcellent interpersonal skillsCompetent with the use of computer software specific to the operationUse of BlackHawk approved ERP, Contact Relation Management tools, Halo, ExcelLearn intimacies of BlackHawk web store back end.SUPERVISORY RESPONSIBILITIES :
No direct supervisory responsibility.EDUCATION and/or EXPERIENCE:
High School diploma requiredBachelor’s degree in a related field preferred2-4 years of experience in a similar position requiredPrevious sales or customer service and/or selling experience preferredFamiliar with standard concepts, practices and procedures within fieldCERTIFICATES, LICENSES, REGISTRATIONS :
None requiredWORK ENVIRONMENT:
Employee is regularly required to speak and understand English, stand, walk, sit, use hand to finger, handle or feel objects, tools or controls; reach with hands and arms. Employee is required to use computer and other equipment.Employee frequently lifts and/or moves up to _50_ pounds. Specific vision abilities include close vision and the ability to clearly focus vision.PPE REQUIRED:
Eye protection, ear protection, and as required by customer, steel-toed shoes and head protection.BENEFITS:
Health Insurance BCBS of OK HDHPHSA with Employer match (must meet criteria)Dental and Vision Insurance401K Plan and Company MatchFSA (Full FSA, Limited FSA, and Dependent FSA)Company paid Long Term and Short-Term DisabilityCompany paid basic Life Insurance and AD&D/Supplemental life and AD&D/Dependent lifeAncillary Critical Illness Insurance (Wellness Rider Included)Ancillary Accident Insurance (Wellness Rider Included)Ancillary Hospital IndemnityEmployee Assistance Program (EAP) – Includes concierge services and travel assistance.Paid Time OffHoliday Paid Time OffGym ReimbursementQuarterly Wellness challenge with a chance to will money or prizesTuition Reimbursement – after 1 year of employment
*BlackHawk Industrial is an Equal Opportunity Employer
BHID policy requires all potential employees to undergo pre-employment background and drug screening. This is a standard procedure we follow to ensure a safe and productive work environment.
Executive Search Firms and Staffing Agencies:
Please be advised that BlackHawk Industrial only accepts resumes from agencies with which we have an executed contract and proactively engaged with. Accordingly, BlackHawk Industrial and any of its affiliates is not obligated to pay referral fees to any agency that is not party to an agreement with BlackHawk Industrial. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of BlackHawk Industrial.
BlackHawk Industrial provides you the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who are in need of Technical Service and Production Savings.
We are BIG ENOUGH TO SERVE, ad SMALL ENOUGH TO CARE.
SUMMARY:
The Inside Sales Account Manager works to sell a product or service from start to finish. This may be done over the phone, email or via web store.
** Base Salary + Generous Commission Structure **
ESSENTIAL DUTIES AND RESPONSIBILITIES:Personally exhibits, recruits and coaches associates consistent with Core BehaviorsResponsible for promoting culture of safetyProspects, qualifies and generates sales within the company’s established trading partners.Maintains a thorough knowledge of productsStrong character and desire to win/succeed, despite customer obstacles, objections and negativityFollows through with customer to ensure satisfactionIdentifies revenue opportunities within customers' communities through communications, programs and other activities as needed.Identifies and closes additional purchases of products and services by customers' communities.Communicates routinely with customers and prospects to identify appropriate contacts, qualify and drive leads through the sales pipeline.Identifies and prioritizes all existing and prospective customers within his/her territory and keeps contact list current.Studies product information, attends seminars, supervises tests of productsProactively solve problems for customersCommunicate customer and market issues to company managementTrack down and develop new sales prospectsMaintain positive relationships with potential buyersHandle the sales process from proposal to close, including keeping customer payment currentSolicit and maintain contact with key accountsTrack all customer contact activity, prepare reports for customersProvide customer supportEnsures appropriate identification, planning, account qualification and needs analysis at all prospect levels.Engages in technical discussions with potential clients through demonstrations and presentations.Perform other duties as assignedPerform all work in accordance to ISO processes and proceduresQUALIFICATIONS:
High levels of product knowledgeExcellent written and verbal communication skillsExcellent interpersonal skillsCompetent with the use of computer software specific to the operationUse of BlackHawk approved ERP, Contact Relation Management tools, Halo, ExcelLearn intimacies of BlackHawk web store back end.SUPERVISORY RESPONSIBILITIES :
No direct supervisory responsibility.EDUCATION and/or EXPERIENCE:
High School diploma requiredBachelor’s degree in a related field preferred2-4 years of experience in a similar position requiredPrevious sales or customer service and/or selling experience preferredFamiliar with standard concepts, practices and procedures within fieldCERTIFICATES, LICENSES, REGISTRATIONS :
None requiredWORK ENVIRONMENT:
Employee is regularly required to speak and understand English, stand, walk, sit, use hand to finger, handle or feel objects, tools or controls; reach with hands and arms. Employee is required to use computer and other equipment.Employee frequently lifts and/or moves up to _50_ pounds. Specific vision abilities include close vision and the ability to clearly focus vision.PPE REQUIRED:
Eye protection, ear protection, and as required by customer, steel-toed shoes and head protection.BENEFITS:
Health Insurance BCBS of OK HDHPHSA with Employer match (must meet criteria)Dental and Vision Insurance401K Plan and Company MatchFSA (Full FSA, Limited FSA, and Dependent FSA)Company paid Long Term and Short-Term DisabilityCompany paid basic Life Insurance and AD&D/Supplemental life and AD&D/Dependent lifeAncillary Critical Illness Insurance (Wellness Rider Included)Ancillary Accident Insurance (Wellness Rider Included)Ancillary Hospital IndemnityEmployee Assistance Program (EAP) – Includes concierge services and travel assistance.Paid Time OffHoliday Paid Time OffGym ReimbursementQuarterly Wellness challenge with a chance to will money or prizesTuition Reimbursement – after 1 year of employment
*BlackHawk Industrial is an Equal Opportunity Employer
BHID policy requires all potential employees to undergo pre-employment background and drug screening. This is a standard procedure we follow to ensure a safe and productive work environment.
Executive Search Firms and Staffing Agencies:
Please be advised that BlackHawk Industrial only accepts resumes from agencies with which we have an executed contract and proactively engaged with. Accordingly, BlackHawk Industrial and any of its affiliates is not obligated to pay referral fees to any agency that is not party to an agreement with BlackHawk Industrial. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of BlackHawk Industrial.