Enterprise Mobility Inc
Full Time Administrative Representative - Denver International Airport
Enterprise Mobility Inc, Denver, Colorado, United States, 80285
Overview
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.
The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a
Full Time Administrative Representative.
This person will provide a high level of customer service by assisting both internal and external customers primarily via the phone, in addition to administrative support.
This position pays $20.00 / hour and is located at the Denver International Airport - 24530 E 78th Ave, Denver CO 80249.
Schedule Available A:
Friday-Tuesday 10:00am-6:30pm (Wednesday/Thursday OFF)
Schedule Available B:
Tuesday-Saturday 12:00pm-8:30pm (Sunday/Monday OFF)
We offer:
Paid time off
Consistent full time 40 hour per week schedule
Employee discount
Retirement savings plan including 401k with matching profit sharing
Health Insurance
Life Insurance
Dental Insurance
Vision Insurance
Training and development
Responsibilities
The Administrative Representative will provide a high level of customer service by assisting both internal and external customers primarily via the phone, in addition to administrative support. We are looking for the right candidate that will possess the following:
Excellent phone handling skills and written/verbal communication skills
Ability to handle a high volume of phone calls and multi-task
Strong ability to resolve ‘tough to handle’ issues through excellent customer service, corporate account relations and branch relationship skills
Ability to work independently and in a team environment
Organized and detail oriented with following our company policy and procedures
Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches and vendors
Make outgoing calls- callback management and miscellaneous calls as assigned
Answer emails regularly to customers and management
Provide a high level of customer service by assisting customers and assessing their rental needs primarily over the phone
Assist with tow swap vehicles with our third party vendors
Assist with inventory responsibilities
Provide directions and general assistance to our customers
Notify Management of any known customer service issues/problems
Perform miscellaneous and backup job-related duties as assigned
Represent Enterprise in a professional manner
Equal Opportunity Employer/Disability/Veterans
Qualifications
Must be at least 18 years old
Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
No drug or alcohol related conviction (DUI, DWI, DWAI) on record within the past 5 years
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Must have at least twelve (12) consecutive months of prior customer service retail/administrative support experience
Experience working late evenings and weekends preferred
Must have intermediate level of proficiency or above with Microsoft Excel, Word, PowerPoint & Outlook
Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address (JobsPrivacy@ehi.com) to contact us about your interest in employment.
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.
The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a
Full Time Administrative Representative.
This person will provide a high level of customer service by assisting both internal and external customers primarily via the phone, in addition to administrative support.
This position pays $20.00 / hour and is located at the Denver International Airport - 24530 E 78th Ave, Denver CO 80249.
Schedule Available A:
Friday-Tuesday 10:00am-6:30pm (Wednesday/Thursday OFF)
Schedule Available B:
Tuesday-Saturday 12:00pm-8:30pm (Sunday/Monday OFF)
We offer:
Paid time off
Consistent full time 40 hour per week schedule
Employee discount
Retirement savings plan including 401k with matching profit sharing
Health Insurance
Life Insurance
Dental Insurance
Vision Insurance
Training and development
Responsibilities
The Administrative Representative will provide a high level of customer service by assisting both internal and external customers primarily via the phone, in addition to administrative support. We are looking for the right candidate that will possess the following:
Excellent phone handling skills and written/verbal communication skills
Ability to handle a high volume of phone calls and multi-task
Strong ability to resolve ‘tough to handle’ issues through excellent customer service, corporate account relations and branch relationship skills
Ability to work independently and in a team environment
Organized and detail oriented with following our company policy and procedures
Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches and vendors
Make outgoing calls- callback management and miscellaneous calls as assigned
Answer emails regularly to customers and management
Provide a high level of customer service by assisting customers and assessing their rental needs primarily over the phone
Assist with tow swap vehicles with our third party vendors
Assist with inventory responsibilities
Provide directions and general assistance to our customers
Notify Management of any known customer service issues/problems
Perform miscellaneous and backup job-related duties as assigned
Represent Enterprise in a professional manner
Equal Opportunity Employer/Disability/Veterans
Qualifications
Must be at least 18 years old
Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
No drug or alcohol related conviction (DUI, DWI, DWAI) on record within the past 5 years
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Must have at least twelve (12) consecutive months of prior customer service retail/administrative support experience
Experience working late evenings and weekends preferred
Must have intermediate level of proficiency or above with Microsoft Excel, Word, PowerPoint & Outlook
Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address (JobsPrivacy@ehi.com) to contact us about your interest in employment.