Randstad
account manager
Randstad, Lake Forest, Illinois, United States, 60045
account manager.
lake forest , illinois
posted 7 days ago
job details
summary
$50,000 - $53,000 per year
permanent
high school
category office and administrative support occupations
referenceAB_4605468
job details
Are You Ready to Rock the Account Management World? We're on the hunt for a dynamic and detail-oriented Order / Account Management Specialist to join our Clients GROWING - team in this PERMANENT position! If you thrive in a fast-paced environment, love keeping things organized, and have a knack for stellar customer and vendor service, and reporting - this is the job for you! Who You Are:
A superb organizer with excellent communication skills
A multitasking wizard who can meet deadlines
Freight Quoting as needed
Proficient in Microsoft Office
Experienced in order management or a related field (bonus points!)
Perks & Benefits:
Competitive salary
Health, dental, and vision insurance
401(k) plan
Paid time off
A fun and inclusive workplace
salary: $50,000 - $53,000 per year
shift: First
work hours: 8 AM - 4 PM
education: High School
Responsibilities
Maintain customer satisfaction by answering order, shipping, and service questions; suggesting information about services, providing paperwork requested by customers (invoices, cc receipts, etc.)
Verify that the main components of Sales Orders match customer Purchase Orders, including delivery dates, delivery instructions, invoicing requirements, prepay vs. Net terms, etc.
Continually communicate with the Production Manager and Shipping & Receiving department.
Review prior week's orders and enter them into the respective Pipeline Report.
Provide freight quoting as needed.
Resolve product or service problems by clarifying the customer's complaints - Process customer RMAs created by the Sales department or Warranty Manager, including populating the RMA Log.
Run receiving reports daily to allocate backordered parts - Create pick tickets - Create production orders as required.
Perform additional assignments as directed by the Vice President, Director of Sales, and/or Director of Operations as needed.
Skills
Written Communication
Oral Communication
Working Independently
Microsoft Office
Organization
Business operations
Problem Solving
Answering Phones
Multi-tasking
Prioritizing
MS Office
Conflict Resolution
Documentation of Operations
Customer Service
Vendor Relations
Account Management
Qualifications
Years of experience: 2 years
Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
get in touch
we are here to help you with your questions.
LB
leah barrile
+1 847 527 6126 (tel:+1 847 527 6126)
leah.barrile@randstadusa.com
lake forest , illinois
posted 7 days ago
job details
summary
$50,000 - $53,000 per year
permanent
high school
category office and administrative support occupations
referenceAB_4605468
job details
Are You Ready to Rock the Account Management World? We're on the hunt for a dynamic and detail-oriented Order / Account Management Specialist to join our Clients GROWING - team in this PERMANENT position! If you thrive in a fast-paced environment, love keeping things organized, and have a knack for stellar customer and vendor service, and reporting - this is the job for you! Who You Are:
A superb organizer with excellent communication skills
A multitasking wizard who can meet deadlines
Freight Quoting as needed
Proficient in Microsoft Office
Experienced in order management or a related field (bonus points!)
Perks & Benefits:
Competitive salary
Health, dental, and vision insurance
401(k) plan
Paid time off
A fun and inclusive workplace
salary: $50,000 - $53,000 per year
shift: First
work hours: 8 AM - 4 PM
education: High School
Responsibilities
Maintain customer satisfaction by answering order, shipping, and service questions; suggesting information about services, providing paperwork requested by customers (invoices, cc receipts, etc.)
Verify that the main components of Sales Orders match customer Purchase Orders, including delivery dates, delivery instructions, invoicing requirements, prepay vs. Net terms, etc.
Continually communicate with the Production Manager and Shipping & Receiving department.
Review prior week's orders and enter them into the respective Pipeline Report.
Provide freight quoting as needed.
Resolve product or service problems by clarifying the customer's complaints - Process customer RMAs created by the Sales department or Warranty Manager, including populating the RMA Log.
Run receiving reports daily to allocate backordered parts - Create pick tickets - Create production orders as required.
Perform additional assignments as directed by the Vice President, Director of Sales, and/or Director of Operations as needed.
Skills
Written Communication
Oral Communication
Working Independently
Microsoft Office
Organization
Business operations
Problem Solving
Answering Phones
Multi-tasking
Prioritizing
MS Office
Conflict Resolution
Documentation of Operations
Customer Service
Vendor Relations
Account Management
Qualifications
Years of experience: 2 years
Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
get in touch
we are here to help you with your questions.
LB
leah barrile
+1 847 527 6126 (tel:+1 847 527 6126)
leah.barrile@randstadusa.com