Marathon Petroleum Corporation
Communications Business Partner
Marathon Petroleum Corporation, San Antonio, Texas, United States, 78208
An exciting career awaits you
At MPC, we’re committed to being a great place to work – one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment.
POSITION SUMMARY
The Communications Business Partner for IT supports the Information Technology team by delivering comprehensive communications programs that align with business objectives, including building digital capabilities, introducing new technologies and feature upgrades, and transforming work processes. The Communications Business Partner will develop and implement communication strategies, identify creative storytelling opportunities, produce content, and provide strategic counsel on a wide variety of technology-related topics and issues.
The successful candidate must deliver well-crafted messaging that resonates with internal leaders and employees and, when needed, external audiences. The selected individual will utilize a mix of consulting, influencing, coaching, project management and content development abilities.
This role is part of the Communications Business Partners team and belongs to a family of jobs with increasing responsibility, competency and skill level. The actual position title and pay grade will be based on the selected candidate’s experience and qualifications.
KEY RESPONSIBILITIES
Build and maintain trusted relationships with IT team to advance business objectives through the delivery of compelling, fit-for-purpose communications programs, including providing strategic counsel on effective messaging to engage both employees and external stakeholders, with appropriate sensitivity to a range of perspectives
Develop and implement multi-channel communication plans including positioning, messaging, tactics, channels and sequencing of activities; define and track communications metrics to determine effectiveness of programming
Craft and manage IT-related communication content (news articles, videos, presentations, social media posts, emails, newsletters, etc.) including writing, editing, overseeing creative design, and facilitating content approval
Create and deliver briefing materials, scripting, messaging and content for complex, sensitive and business critical issues, including system upgrades and outages, and incident management topics and scenarios
Provide communication support to the IT Major Incident team, in partnership with the broader Crisis Communications and Issues Management team
Understand and apply communication research techniques and data to develop stakeholder insights and learnings that improve and enhance communications effectiveness; stay up-to-date on emerging communications approaches and tools
Work cross-functionally with other Communications teams to ensure consistency and cohesion, including HR Communications, Digital and Social Media, and Creative Services
EXPERIENCE AND EDUCATION
Bachelor’s degree required. Major in communications, public relations, journalism, marketing, business or related field preferred.
Minimum six (6) years of experience producing compelling communications for a variety of channels and audiences at a large or midsized company or public relations firm required
Two (2) or more years of Information Technology or related communications experience strongly preferred
Energy or manufacturing industry experience preferred
Demonstrated capability of leading communications initiatives from beginning to end
SKILLS
Strong ability to communicate complex topics effectively to all types of employees and leaders, from front-line workers to executives
Advanced knowledge of internal and external communication strategies, techniques and best practices; ability to think strategically and build implementation plans that have a measurable impact
Excellent writing and content development skills, including when under pressure; demonstrated ability to present business plans, concepts, strategies and results succinctly and persuasively
Demonstrated capacity to be highly creative, analytical and data-driven at the same time
Ability to thrive in a fast-paced, continuously changing environment with a high-degree of autonomy, accountability and accuracy
Excellent collaboration skills with the ability to build strong relationships and work effectively in a matrixed organization
Adept project manager with outstanding attention to detail; ability to manage multiple priorities and programs concurrently and with little oversight
High curiosity; eager to learn and understand a wide range of technology subject matter
TRAVEL
Some travel required
As an energy industry leader, our career opportunities fuel personal and professional growth.
Location:
San Antonio, Texas
Additional locations:
Findlay, Ohio
Job Requisition ID:
00013652
Location Address:
19100 Ridgewood Pkwy
Education:
Employee Group:
Full time
Employee Subgroup:
Regular
Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws. If you would like more information about your EEO rights as an applicant, click here (https://marathonpetroleum.brandextract.com/staged/marathonpetroleum.com/content/documents/Jobs_/Department_of_Labor_EEOC_.pdf) . If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at talentacquisition@marathonpetroleum.com . Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at https://mympcbenefits.com .The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program. Equal Opportunity Employer: Veteran / Disability
We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role.
About Marathon Petroleum Corporation
Marathon Petroleum Corporation (MPC) is a leading, integrated, downstream energy company headquartered in Findlay, Ohio. The company operates the nation's largest refining system. MPC's marketing system includes branded locations across the United States, including Marathon brand retail outlets. MPC also owns the general partner and majority limited partner interest in MPLX LP, a midstream company that owns and operates gathering, processing, and fractionation assets, as well as crude oil and light product transportation and logistics infrastructure.
At MPC, we’re committed to being a great place to work – one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment.
POSITION SUMMARY
The Communications Business Partner for IT supports the Information Technology team by delivering comprehensive communications programs that align with business objectives, including building digital capabilities, introducing new technologies and feature upgrades, and transforming work processes. The Communications Business Partner will develop and implement communication strategies, identify creative storytelling opportunities, produce content, and provide strategic counsel on a wide variety of technology-related topics and issues.
The successful candidate must deliver well-crafted messaging that resonates with internal leaders and employees and, when needed, external audiences. The selected individual will utilize a mix of consulting, influencing, coaching, project management and content development abilities.
This role is part of the Communications Business Partners team and belongs to a family of jobs with increasing responsibility, competency and skill level. The actual position title and pay grade will be based on the selected candidate’s experience and qualifications.
KEY RESPONSIBILITIES
Build and maintain trusted relationships with IT team to advance business objectives through the delivery of compelling, fit-for-purpose communications programs, including providing strategic counsel on effective messaging to engage both employees and external stakeholders, with appropriate sensitivity to a range of perspectives
Develop and implement multi-channel communication plans including positioning, messaging, tactics, channels and sequencing of activities; define and track communications metrics to determine effectiveness of programming
Craft and manage IT-related communication content (news articles, videos, presentations, social media posts, emails, newsletters, etc.) including writing, editing, overseeing creative design, and facilitating content approval
Create and deliver briefing materials, scripting, messaging and content for complex, sensitive and business critical issues, including system upgrades and outages, and incident management topics and scenarios
Provide communication support to the IT Major Incident team, in partnership with the broader Crisis Communications and Issues Management team
Understand and apply communication research techniques and data to develop stakeholder insights and learnings that improve and enhance communications effectiveness; stay up-to-date on emerging communications approaches and tools
Work cross-functionally with other Communications teams to ensure consistency and cohesion, including HR Communications, Digital and Social Media, and Creative Services
EXPERIENCE AND EDUCATION
Bachelor’s degree required. Major in communications, public relations, journalism, marketing, business or related field preferred.
Minimum six (6) years of experience producing compelling communications for a variety of channels and audiences at a large or midsized company or public relations firm required
Two (2) or more years of Information Technology or related communications experience strongly preferred
Energy or manufacturing industry experience preferred
Demonstrated capability of leading communications initiatives from beginning to end
SKILLS
Strong ability to communicate complex topics effectively to all types of employees and leaders, from front-line workers to executives
Advanced knowledge of internal and external communication strategies, techniques and best practices; ability to think strategically and build implementation plans that have a measurable impact
Excellent writing and content development skills, including when under pressure; demonstrated ability to present business plans, concepts, strategies and results succinctly and persuasively
Demonstrated capacity to be highly creative, analytical and data-driven at the same time
Ability to thrive in a fast-paced, continuously changing environment with a high-degree of autonomy, accountability and accuracy
Excellent collaboration skills with the ability to build strong relationships and work effectively in a matrixed organization
Adept project manager with outstanding attention to detail; ability to manage multiple priorities and programs concurrently and with little oversight
High curiosity; eager to learn and understand a wide range of technology subject matter
TRAVEL
Some travel required
As an energy industry leader, our career opportunities fuel personal and professional growth.
Location:
San Antonio, Texas
Additional locations:
Findlay, Ohio
Job Requisition ID:
00013652
Location Address:
19100 Ridgewood Pkwy
Education:
Employee Group:
Full time
Employee Subgroup:
Regular
Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws. If you would like more information about your EEO rights as an applicant, click here (https://marathonpetroleum.brandextract.com/staged/marathonpetroleum.com/content/documents/Jobs_/Department_of_Labor_EEOC_.pdf) . If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at talentacquisition@marathonpetroleum.com . Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at https://mympcbenefits.com .The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program. Equal Opportunity Employer: Veteran / Disability
We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role.
About Marathon Petroleum Corporation
Marathon Petroleum Corporation (MPC) is a leading, integrated, downstream energy company headquartered in Findlay, Ohio. The company operates the nation's largest refining system. MPC's marketing system includes branded locations across the United States, including Marathon brand retail outlets. MPC also owns the general partner and majority limited partner interest in MPLX LP, a midstream company that owns and operates gathering, processing, and fractionation assets, as well as crude oil and light product transportation and logistics infrastructure.