UPMC
Office Assistant I - UPMC Hamot Heart Vascular
UPMC, Erie, Pennsylvania, United States, 16501
UPMC invites you to apply for the Office Assistant I! This full-time role offers a Monday to Friday schedule with day shift hours, featuring flexible start times from 7:30 AM to 4:00 PM or 8:00 AM to 4:30 PM if needed. Enjoy a work-life balance with no weekend or holiday shifts required. We are seeking a team player who is also capable of working independently and is committed to providing an exceptional experience for our patients. Apply today to join a great team and receive a robust Totals Reward package!!
Responsibilities:
Verify and update necessary information and records in both the medical record and computerized scheduling system.
Schedule, coordinate, and reschedule patient appointments, ensuring accuracy and timeliness.
Relay messages and information between patients, staff, and providers effectively.
Greet and register patients courteously, providing any necessary instructions and directions.
Inform relevant departments or individuals of patient arrivals and complete check-in and check-out procedures.
Maintain a clean and orderly waiting area, including managing the beverage station and reading materials.
Prepare patient charts for upcoming appointments to ensure smooth workflow.
Answer phones, screen calls, take messages, and provide information as needed.
Keep physician schedules updated, ensuring patients are correctly scheduled and appointments are confirmed.
Complete and process necessary paperwork, including encounter forms and referrals, and use the computer system for billing purposes.
Address questions related to patient appointments and testing.
Adhere to all UPMC Health System policies and procedures, maintaining strict confidentiality of medical records and data.
Use automated financial management system modules for scheduling, verifying information, entering charges, and managing co-payments.
Required:
High school diploma or GED
1 year work experience, preferably in a medical office setting
Preferred:
Knowledge of medical terminology
Word processing and computer experience
Licensure, Certifications, and Clearances:
Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran
Responsibilities:
Verify and update necessary information and records in both the medical record and computerized scheduling system.
Schedule, coordinate, and reschedule patient appointments, ensuring accuracy and timeliness.
Relay messages and information between patients, staff, and providers effectively.
Greet and register patients courteously, providing any necessary instructions and directions.
Inform relevant departments or individuals of patient arrivals and complete check-in and check-out procedures.
Maintain a clean and orderly waiting area, including managing the beverage station and reading materials.
Prepare patient charts for upcoming appointments to ensure smooth workflow.
Answer phones, screen calls, take messages, and provide information as needed.
Keep physician schedules updated, ensuring patients are correctly scheduled and appointments are confirmed.
Complete and process necessary paperwork, including encounter forms and referrals, and use the computer system for billing purposes.
Address questions related to patient appointments and testing.
Adhere to all UPMC Health System policies and procedures, maintaining strict confidentiality of medical records and data.
Use automated financial management system modules for scheduling, verifying information, entering charges, and managing co-payments.
Required:
High school diploma or GED
1 year work experience, preferably in a medical office setting
Preferred:
Knowledge of medical terminology
Word processing and computer experience
Licensure, Certifications, and Clearances:
Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran